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“I like it”
Review of Southbank Grill

Southbank Grill
Ranked #198 of 382 Restaurants in Townsville
Price range: $22 - $52
Cuisines: Steakhouse
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed February 12, 2014

I really enjoyed the freshly caught wild fish
Steaks are ok though not as great as it claims to be
Good friendly service
Will come back for sure

    • Value
    • Atmosphere
    • Service
    • Food
Thank Karen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rydges T, Rooms Division Manager at Southbank Grill, responded to this reviewResponded September 21, 2014

Thanks for the great feedback! Look forward to welcoming you back again soon!
Regards,
Trish

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (98)
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63 - 67 of 98 reviews

Reviewed February 3, 2014

I can't say a single bad word about Southbank Grill! We tried SBG out because we were sick of overpriced below average steaks. Our steak was perfect, mouth watering, AMAZING... the list goes on! Also the waitress was lovely and very helpful. We never had to ask for anything she was always one step ahead of us. Thank you, thank you, THANK YOU!

Thank WJA H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rydges T, Rooms Division Manager at Southbank Grill, responded to this reviewResponded September 21, 2014

Great to hear! We look forward to seeing you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2013 via mobile

We had dined at the Southbank a few times, but found the service and meals of the highest quality. Friendly staff, did make the time spent there very relaxing6 and enjoyable. Could not fault it.

1  Thank Floyderama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2013

Although I've dined at this restaurant on several previous occasions and found it enjoyable, tonight's experience has put me off ever returning. From the moment we walked into the restaurant without a booking, the impression we got was that looking after us was all too hard. Despite there being several smaller tables available, we were placed I to a booth set for four, with the two place settings in front of us immediately cleared away leaving us to 'reset' the table ourselves so as to have cutlery/crockery/glasses in front of us. The booth was uncomfortable with the table top and bench seats in fixed positions and the lighting was far too bright. It was not conducive to the nice quiet meal for two which we had intended. Two glasses of tap water were delivered and no offer of bottled water, still or sparkling, was made. We were asked to place an entree order before even being asked if we would like drinks. We ordered a drink each and this was the only drink we had the whole time we were there as we were never approached again about drinks. The mains took a very long time to be delivered and were cool (not cold, but not hot either) when delivered. No additional condiments were offered as is usually the case and as advertised on the menu. We finished out meals without ever once having another interaction with our waitress and promptly decided to skip dessert and leave. At no point did any of the staff ask us how our evening was. Clearly, to be a walk in customer at this restaurant is to be a second class citizen as I saw the wait staff attending to other patrons diligently enough.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Jodie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

This place is a real gem to find. Amazing service so polite and accommodating and the steak was amazing. For me I found the reef fish very tough but the presentation and quality o all the other elements made the dish

Thank Gemma T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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