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“Not perfect however it's in a good location.”

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Big 4 Woodlands Holiday Park Townsville
Ranked #28 of 41 Hotels in Townsville
Gladstone
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Not perfect however it's in a good location.”
3 of 5 bubbles Reviewed July 2, 2013 via mobile

Every big 4 gives you a feeling of excitement before arriving. Unfortunately not all of them live up to the perceived reputation and unfortunately the woodlands big 4 Townsville is one of these parks. Every one knows that the thing the kids love the most about big 4 parks are the large jumping pillows that keep them occupied for hrs and act as a baby sitter for parents so they can get some peace and quiet. The pillow at this particular big 4 was not inflated . This was very disappointing considering this is of the reasons you pay a little extra for big 4 parks.the park it self was tidy and the location was great for the activities we had planned.

  • Stayed June 2013
    • Location
    • Cleanliness
Helpful?
2 Thank j L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 reviews from our community

Traveler rating
    14
    33
    16
    7
    5
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Brisbane, Australia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed May 29, 2013

Even though this is a large park there are many sites and when we were there it was very quiet. Grass sites unless you pay extra for an ensuite with a slab. Lovely swimming pool, gardens and grounds are all well maintained. Staff are very friendly and helpful. There is a shopping centre not too far away to get supplies. Amenities were clean...unisex units with shower and toilet. Some background noise at night but this did not affect our sleep. Great place to stay in Townsville.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mackay, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 25, 2013

Wonderful friendly staff. Clean and well kept facilities. The parrots come in to feed in the afternoons which the kids loved. We had an ensure powered site which easily fit our 18' van and vehicle. Didn't seem to be very busy and permanent residents were very friendly too. 15-20 mins out of city centre but an easy run in if you need to. Theory drawback was the train line which runs past the park. This was noisy up until about 8pm it seemed.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roadblock_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 22, 2012

We stayed at this park in October 2012 when it was under relief management. Although it was a little out of town for us as we didn't have a vehicle, the staff here were very helpful and welcoming. Woolworths was easily accessible by foot or by bus. We are backpackers therefore we didn't have everything we needed for comfort as we couldn't carry it, but Rick (a groundsman) really went out of his way to help us by choosing the best location for our tent, providing us with a table and chairs and even very kindly gave us a lift back to Townsville train station. The relief managers Kevin and his wife were extremely helpful and friendly towards us, and made our stay at Townsville worthwhile. Many thanks to you all. Lee and Francesca

  • Stayed October 2012
    • Location
    • Cleanliness
Helpful?
1 Thank Cescalee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed October 10, 2012 via mobile

38pn in low season for a grass site wiyh power and water. You can only can get a slab with ensuite which is 45pn. Noisy as it is next to bruce highway and trainline. Unflexible staff. Not worth it. Not even for a night

  • Stayed October 2012
    • Location
    • Cleanliness
Helpful?
6 Thank roundofoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Townsville hotels

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 19, 2012

After a long 2 day haul to Townsville to visit relatives we were welcomed by a happy and friendly staff member who booked us in and then took us around to our camp site. The shower block was immaculate and so were the grounds. The faciilities for kids were amazing, great big pool, an excellent play ground and my kids favorite, the jumping pillow. My husband and I used it more than the kids I think! Woolies is just a km down the road, which we walked to several times with all 3 of our kids. We used the BBQ facilities nearly every night, which were immaculately clean each day we used them. The staff helped us book some touristy trips, and recommended places to go and see while we were there as well as where the best local fishing spots are. We will DEFINATELY be back to stay here, Can't recommend it enough for families especially with the family friendly staff, it was a great holiday.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank drbaehendo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed August 13, 2012

We booked a cabin 2 months in advance to be close to friends staying at the same time. We called a couple of days before the booking to see if we could stay an extra night only to be told we didn't even have a booking! Then they told us that we booked the wrong month, however is was them that booked the wrong month. They claim they called 4 times to tell us yet we did not receive the calls. They were kind enough to spend 2 minutes on what if and told us "there is accomadation available in Townsville but WE would have to organise it". We've now spent hours, the day before we start holidays trying to find accomadation. I would stay well away.

  • Stayed August 2012, traveled with family
    • Service
Helpful?
4 Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
big4woodlands, Manager at Big 4 Woodlands Holiday Park Townsville, responded to this review, August 18, 2012
Our business is tourist accommodation, and have quite a strict procedure when booking in our guests. Part of that procudure is to repeat and confirm the dates the guest has requested during our phone conversation. It is the responsibility of the guest to make sure his dates are correct. We also require the first night's accommodation paid as deposit. When the credit card declined, we tried to contact this client on the mobile phone number he supplied. No response from him. We also keep notes on file when this sort of thing happens - 6 phone calls to this client over a 5 day period.

We also held over the room for this guest on the nights we had the booking in our system (and turned away other guests looking for accommodation)- no one turned up. With this in mind and the fact that the credit card declined, one could only presume that the booking was not required.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Big 4 Woodlands Holiday Park Townsville

Property: Big 4 Woodlands Holiday Park Townsville
Address: 548 Bruce Hwy, Townsville, Queensland 4818, Australia
Location: Australia > Queensland > Townsville
Amenities:
Children Activities (Kid / Family Friendly) Kitchenette
Hotel Style:
Ranked #28 of 41 Hotels in Townsville
Price Range (Based on Average Rates): $
Number of rooms: 12
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