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Itara Apartments
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Reviews (217)
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All reviewsross rivershopping centrebedroom apartmentgreat locationpublic poolsporting facilitiesjames cook universityacross the roadgreat apartmentsoverlooking the rivermain bedroomundercover parkingwashing machinegreat place to staywithin walking distancevisit townsvilleeasy access
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186 - 191 of 217 reviews
Reviewed February 18, 2014

We were there for 15 nights and our unit had everything we needed plus the bonus of a great view across Ross River. We could cook our own meals, take a short walk to restaurants across the road or stroll down to the Willows shopping centre. Having a washing machine and dryer was great for keeping laundry up to date and we DID have a jug for cold water in the fridge. The whole experience was pleasant and relaxing and the staff were courteous and helpful.

  • Stayed: February 2014, traveled as a couple
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Thank GloryD44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaun S, Manager at Itara Apartments, responded to this reviewResponded February 20, 2014

Thank you for a wonderful review GloryD44. We appreciate the fact that you have acknowledged our apartment facilities and surrounding restaurants. We are glad to hear that you enjoyed your stay with us and look forward to seeing you on your next stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2014

We stayed for two nights in these apartments as we needed to be close to family. The apartment we stayed in was very spacious and quite modern inside. The secure car parking is a big bonus. Our room overlooked the Ross River and was located in block 5. The only downside was there is some construction going on next to this block and workmen started banging at 6.30 which woke us up. The apartments are located at the Riverway complex so there are picnic areas, bbq's , walking paths along the river , two pool areas and a small cafe close by. From the apartments it is a quick stroll to Willows shopping centre and the Reading movie theatre.The patents had a small kitchenette which we did not use but it looked like everything you would need to cook was there. The only item I think was missing was a jug to keep cold water in the fridge in.

Room Tip: Ask for an apartment further away from the construction area
  • Stayed: February 2014, traveled as a couple
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Thank Jaykay5049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaun S, Manager at Itara Apartments, responded to this reviewResponded February 14, 2014

Thank you for providing such a great review Jaykay5049. We appreciate the fact that you have highlighted our property and room facilities. We are glad to hear that you enjoyed your stay with us and look forward to your next visit.

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Reviewed December 28, 2013

We had to get accommodation quickly and close to the Townsville Hospital and Itara Apartments were a very pleasant surprise. Right from the moment we booked in the management and staff could not have been more helpful, the units are very clean with excellent views and facilities, and importantly, secure underground parking. The Apartments have their own in ground pool, but as we had two small children, the adjacent playgrounds, paths and lagoon pool were very handy. This is where we will be staying every time from now on we are in Townsville. Thank you Shaun, family and staff, your commitment to your clients is second to none.

  • Stayed: December 2013, traveled with family
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Thank Damandmags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaun S, Manager at Itara Apartments, responded to this reviewResponded December 30, 2013

Dear Damandmags

Thank you for such a wonderful review. It was fantastic to hear that you enjoyed your stay with us. I appreciated that you acknowledged the efforts of our staff - I will be sure to pass on your kinds words to them. Thank you also for providing a summary of our property facilities. We look forward to welcoming you again on your next stay with us.

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Reviewed December 16, 2013

Itara/Jacana Apartments offered terrific facilities for the 150 members of our group that travelled from Melbourne to Townsville in December. With large rooms, split king beds and everything that you could ask for in self contained living, the apartments were perfect for our large group. The immediate access to the lagoon pool and recreational facilities made the stay most comfortable and the close proximity to shopping and restaurants was fantastic.

Finally, the group booking process and hospitality of our stay was made ever so easy by Shaun and Melanie.

Room Tip: The river views are superb and the size of the two bedroom apartments is incredible.
  • Stayed: December 2013, traveled on business
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Thank Nick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaun S, Manager at Itara Apartments, responded to this reviewResponded December 17, 2013

Hi Nick, thank you for your fantastic review!!
Your whole group, both adults and athletes, were a great bunch of people to accommodate.
You made the check-in process easy and the stay overall went very smoothly. It was good to see that everyone enjoyed their stay and took advantage of the numerous nearby facilities.
With Itara & Jacana Apartments offering 59 rooms and located in the heart of Townsville's sporting precinct, group accommodation is one of our highly valued and loved services, as we accept groups of all sizes and for any length of stay.
You were the first people to stay in the Jacana property too!
It was a pleasure to be able to meet all of you and assist with your accommodation needs, we couldn't have asked for a more fabulous group! We are glad to hear that your trip was a success and everyone was happy with their accommodation. We look forward to your next visit!

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Reviewed October 10, 2013

If you are looking for top notch accommodation in Townsville, don't waste precious time searching on the internet on prices, location, amenities....Itara Apartments tick every box that you will need. The units themselves are 5 Star. Modern, very well appointed, clean and very comfortable, underground secure parking and offer a unique outlook over the Ross River. Large flat screen TV, DVD, comfortable lounge suites, large dining table with appropriate seating and excellent kitchen and laundry facilities They are within a stone throw of a large twin swimming pool complex (including lap pool), easy walking distance to a choice of good restaurants and only a short drive into the city centre. One aspect that really appealed to us was the walkway around the Ross River. You can run/walk/bike the circuit and its a great and refreshing way to start the day. Very helpful and responsive staff and management will be able to assist with any queries about the locality, Townsville etc. Cannot recommend Itara Apartments highly enough.

  • Stayed: October 2013, traveled on business
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1  Thank Murray B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaun S, Manager at Itara Apartments, responded to this reviewResponded October 11, 2013

Dear Murray B

Thank you for your kind words. We appreciate all feedback that guests provide - especially those that take the time to list all of our property and room facilities. We are very lucky to have such a great position for walking/running/bicycle riding. It's great that our staff were able to make your stay an enjoyable one. Thank you again. We hope to see you again soon.

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