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“Great location, great rooms” 4 of 5 bubbles
Review of Oaks Gateway on Palmer

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Oaks Gateway on Palmer
Ranked #12 of 42 Hotels in Townsville
Certificate of Excellence
California
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great location, great rooms”
4 of 5 bubbles Reviewed April 7, 2010

Spacious rooms with all the amenities. Very comfortable bed. The location is great, no great views, but right next to a variety of eateries and a quick drive or a longer walk to the Magnetic Island ferry. My only gripe is the internet access/pricing - seems to be a bit of a 'normal' thing down-under. I mean $10 for 2hrs. (Free Internet would have made the hotel ***** instead of ****

  • Stayed April 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BruceCostello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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381 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • English first
  • German first
  • Any
English first
North Yorkshire, UK
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed March 23, 2010

Excellent location close to the sea front. Very well eqipped and spotlessly clean. Every facility once could ask for.
We booked very last minute with a 50+% discount, exceptional value. Free underground parking and helpful staff.

  • Stayed February 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Craig_Harrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tasmania
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 18, 2010

we had booked this hotel in 12 months advance,asking for high floor room with views,was told we would have room,when arrived got a 3rd floor room not happy,at all,they said would move us next day to 9th floor,got back to hotel after day out and was all moved very happy with room from 9th floor view was great,bed was great so soft,great having two aircons in room,needed of a night time,would give room with a spa a miss next time ,as they have great pool,spa,and sauna,only used spa in room twice,only complaint was never enough towels,and also ran out of toilet paper,and coffee,had to send hubby downstairs a few times,but overfiew it was a pleasent stay,would stay again..

  • Stayed January 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank tasfamily5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queensland
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed January 15, 2010

Stayed with my family including 2 young kids during a trip between Brisbane/Cairns. Accommodation was excellent, new, spacious and good value for money. Staff were friendly and helpful. The pool was awesome and the kids loved it. Overall a very comfortable stay with nice views and close to evrything you need.

  • Stayed July 2009, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LWrecker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed January 2, 2010

As usual, my recent stay at an Oaks apartment hotel met all of the criteria.

The 1 bedroom apartment was substantially equipped with the necessities including stereo and dvd player (which was originally connected incorrectly, but we fixed).

The only two complaints I would have about this most recent stay would be the lack of fresh towels left by the service staff (3 night stay and no clean towles) and the opening hours of the pool (closes at 7pm which is quite early for a hotel).

However, overall a great place to stay when in Towsnville and close to some lovely restaurants.

  • Stayed January 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank eimaj007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 27, 2009

Have now stayed twice at gateway on palmer and once at hotel m I would say gateway is the better of the two. I have found the staff at gateway more friendly and willing to go the extra step to help. I like that Gateway is a more spacious layout with a pool that can be used, unlike Hotel M's waterfeature (pool). The only thing that Gateway needs is a restaurant onsight and it would be complete, but they have an arrangement with the Australian Hotel for lunch and dinner just across the road. One thing i would recommend is pay about $15 extra to stay in a 1 bedroom apartment it's twice the size of the hotel room and has a kitchen and laundry. Thanks to Gateway for making our christmas perfect we will be back again.

  • Stayed December 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Rubies09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oaks Gateway on Palmer

Property: Oaks Gateway on Palmer
Address: 2 Dibbs St, Townsville, Queensland 4810, Australia
Location: Australia > Queensland > Townsville
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Townsville
#7 Business Hotel in Townsville
#9 Luxury Hotel in Townsville
#10 Family Hotel in Townsville
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Oaks Gateway on Palmer 4.5*
Number of rooms: 102
Official Description (provided by the hotel):
Oaks Gateway on Palmer is Townsville's next generation in resort-style accommodation. Located five minutes walk from the CBD & a two minute drive to the Strand,the hotel has a range of restaurants & cafes on its doorstop on cosmopolitan Palmer Street. Offering FREE secure parking, FREE GYM,FREE FOXTEL & FREE WIFI, Oaks Gateway on Palmer boasts spacious hotel, one & two bedroom apartments and is a perfect choice for families, couples or the business traveller. All accommodation options offer sleek modern decor and spectacular river,and hinterland views. Apartment features include full kitchen and laundry facilities, separate lounge and dining area, work desk & balcony. We have restaurant chargeback facilities to the very popular Ribs & Rumps (onsite) as well as the eliquant Jam Corner Restaurant straight across from our hotel. To cater for that special function or meeting we also have our very own Conference Venue located on the same street (Metropole Conference & Events) ... more   less 
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Also Known As:
Oaks Gateway On Palmer Hotel Townsville

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