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“Palmer Townsville” 5 of 5 bubbles
Review of Oaks M on Palmer

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Oaks M on Palmer
Ranked #9 of 42 Hotels in Townsville
Certificate of Excellence
Bayswater, Victoria, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Palmer Townsville”
5 of 5 bubbles Reviewed March 6, 2013

Great spot, located in the quite end of palmer. Clean spacious rooms. Stayed here twice for work, so can't comment on the holiday side. Issue with the airconditioning, but more of a maintance side. They changed my room, but still was making a little noise.
The view onto to the harbour are beutiful. The swimming pool which is awkardly placed in front of the reception still washes away the townsville humidity, cleansing the sole.
Can't realy recomend the restaurants around, maybe Shamrock for valuye for money. Haven't yet stayed at the other Oaks on Pamer hotel so not sure which one is better yet.

  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Luke W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review, March 7, 2013
Thank you for your fantastic review. I am delighted that you enjoyed your stays with us and made good use of the pool to beat the summer heat. We look forward to welcoming you again in the future.
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447 reviews from our community

Traveler rating
    179
    191
    59
    13
    5
See reviews for
34
172
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155
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed March 6, 2013

Loved the room, everything was clean.
Located in great position.
Only downside was staff seemed to be to busy doing other things didn't feel very welcome and wifi was on the expensive side, if your paying for an room which was already quite a lot per night ie more then average kinda expected the wifi included but wasn't. I would stay again but only due to the high standard of the room.

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank 2roam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review, March 7, 2013
Thank you for your feedback. I am disappointed that you did not receive the level of service we pride ourselves on and I will pass on your comments to the team. I am glad your apartment was lovely and clean and I do look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed February 28, 2013 via mobile

With a room layout seemingly loosely based on a low security prison cell this hotel was a major disappointment. I can't imagine what it must be like to cook something in one of these rooms. They should really supply those BBQ type of cooking utensils so you could sit in bed and cook at the same time. Elongated claustrophobic room. Location, while within 5-10 mins walking distance to restaurants is poor and you really need to have a car. Rooms are new(ish) and clean with small bathrooms. They sort of feel like a kitchen with a bed in it. The charges for internet access are ridiculously expensive. Unfortunately, there's a real dearth of decent accommodation in Townsville. I've tried many different places here over the years and I couldn't recommend any of them. I guess that's why this place is rated so highly on Tripadvisor. Don't bring the cat, there's nowhere to swing it.

  • Stayed February 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank biffnshaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review, March 3, 2013
It is unfortunate that our studio apartments did not exceed your expectations. We do offer spacious executive apartments with a larger layout and bathroom with all the same features of our studio apartments. I am glad you found our apartments clean and the cost of accommodation suited your budget. We hope you will give us another chance to exceed your expectations in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Marina
Level Contributor
59 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed February 22, 2013

We stayed in the oaks m for 4 nights, and enjoyed our stay there. However it is quite a good walk from town centre, so we spent more money than usual on taxis. If you are in a car, this negates this problem as there is ample parking.
The staff are friendly enough, but not as welcoming as some of the hotels we have stayed in recently.
We had a very pleasant meal in the adjoining Metropole which is owned by the same person apparently.
We had a nice room, but no view at all, so if you do try it, ask for a high floor.

  • Stayed February 2013
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Johnfris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review, February 26, 2013
Thank you for your review. I am glad you enjoyed your stay with us and your meal at the Metropole Hotel. I will pass on your feedback to our Front Office team. Thank you again and we hope to see you again on your next trip to Townsville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed February 22, 2013

Very good value. Made to feel welcome upon arrival. Room was light, cheery modern decor, comfy big bed, nice outlook from the room to the harbour. Very clean with a nice bathroom. -Quiet air-con. Excellent location as easy walk to wonderful choice of eateries, sights and shops. Townsville has kept some lovely old architecture in the city precinct, well planned with lots of lovelytropical plants like frangipannis.

Room Tip: Room with a view of harbour.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank frumi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review, February 26, 2013
Thank you for your comments. I am happy you enjoyed your stay and found our location convenient. We look forward to welcoming you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Byron Bay, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 11, 2013

I paid next to nothing for a one bedroom apartment and I really dont want to leave.
All the staff are so nice, the hotel room is really clean and exactly what was advertised.4
The whole place made my weekend away amazing.
The restaraunt cooked great food and fast and not to mention the gym, pool, sauna... and my very own laundry. The aircon works straight away and you cant hear any other neighbours.
having sprinklers all over the roof is a bit scary and the internet is a bit expensive for what you get.
But the overall price is next to nothing...

I HIGHLY recommend this place and I want to stay longer.

I live in Byron Bay and you wouldnt get anything like this there... this is awesome.

Room Tip: Go for the one bedroom apartment.... Just DONT burn your cooking otherwise the $1000 fine is a bit s...
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  • Stayed February 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank surfcentrail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review, February 11, 2013
I am very glad you have enjoyed our apartments and facilities and our pricing met your budget. We hope to see you on your next weekend escape!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macleod, Victoria, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 9, 2013

We had a lovely 8 night stay at this hotel, hotel was everything we expected rooms exactly as shown on the internet (a first for us, as they are not usually what you see). Only down stairs and you have a variety of restrauants, cafe, pubs to eat or 5 mins walk across the bridge and there are more choices. Reception staff were very friendly and assisted at every opportunity. We asked for a higher floor for the views and this was granted unfortunately we ended up on the Palmer St side of the hotel, views were lovely, but the smells from the rib cafe underneath was unpleasant sitting on the balcony, cooking started up early morning and went until late at night every day. The rooms very very clean and cleaning staff were great, but the blanket left (if you didn't want to use the doona on the bed) was very dirty! It needed a good wash maybe it is never taken out of the cupboard. We would stay again.

Room Tip: Ask for a room on the river side not overlooking Palmer St, smells from Rib cafe are not pleasant fr...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Glenda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review, February 11, 2013
Thank you for your lovely feedback on our apartments and front office staff I will pass on your compliments. I will advise our Housekeeping Team Leader of your comments regarding the blankets and have them all checked and refreshed. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oaks M on Palmer

Property: Oaks M on Palmer
Address: 81 Palmer St, Townsville, Queensland 4810, Australia
Location: Australia > Queensland > Townsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
#5 Business Hotel in Townsville
#6 Luxury Hotel in Townsville
#6 Family Hotel in Townsville
#7 Romantic Hotel in Townsville
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Oaks M on Palmer 4.5*
Number of rooms: 104
Official Description (provided by the hotel):
M on Palmer is a 4 1/2 star self catering property located on cosmopolitan Palmer Street. The hotel is surrounded by lovely a dining precinct with a vast array of restaurants, cafes, city night life and Jupiters Casino. Oaks M on Palmer Townsville features 11 floors of modern, fully self contained studio apartment accommodation complete with washers and dryers - which is ideal for the business and leisure travellers alike. The Metropole Hotel (located on site) is a true Queensland icon which has been reopened and offers conference rooms as well as dining facilities for breakfast, lunch and dinner. ... more   less 
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Also Known As:
m Hotel Townsville

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