Firstly the good - this is a modern, clean and comfortable hotel. The added facilities of the studio apartment we had made our stay that much more convenient and it was only a short walk to the many restaurants at the other end of Palmer St. There is free onsite parking and the pool and gym looked good.
And the less good - we booked through a popular third party booking site and on arrival the desk clerk could not find the booking and did little to solve the problem, even suggesting that if my card was charged by the hotel I could call and sort it out later - yes perhaps I could but..... Anyway on checkout the staff were more helpful but as nothing had been followed up it still took some time to sort things out. Anyway in the overall scheme of things it was just an annoyance and we would definitely stay again (by which time they will hopefully have free wifi :) )
- Official Description (provided by the hotel):
- M on Palmer is a 4 1/2 star self catering property located on cosmopolitan Palmer Street. The hotel is surrounded by lovely a dining precinct with a vast array of restaurants, cafes, city night life and Jupiters Casino. Oaks M on Palmer Townsville features 11 floors of modern, fully self contained studio apartment accommodation complete with washers and dryers - which is ideal for the business and leisure travellers alike. The Metropole Hotel (located on site) is a true Queensland icon which has been reopened and offers conference rooms as well as dining facilities for breakfast, lunch and dinner. ... more less
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- Also Known As:
- m Hotel Townsville