I recently (25.11.13) booked a room here for my 4 nights stay during the coming Christmas break in 2013. Unfortunately I have not noticed that they put a sign "no key handover during xmas day". I booked it from 25th to 28th. Then they ring me up and said they cannot hand me the key on 25th. I apologize and asked them if there is any way to hand over the key on 25th. But they said they cant do it, also they will not refund me for 25th. They want me to pay for an additional day so they can ask one of their stuff to hand me the key on 25th.
Since I am going with my family and friends, they are staying in nearby earl court motor inn (0.7km distance from Aquarius) and I requested them to give the key to that place if possible. They said they can't do anything unless I pay the additional day charge. Quite upset with the way they behave and I think they can easily make some other arrangements since I am travelling from Canberra and I don't know anyone there. The lady is arguing that management won't allow it while she is saying that only 1 stuff works there for 365 days, quite surprising. I personally not going to go there in future. Have no idea about the rooms yet as I shall be there in the coming month.
- Official Description (provided by the hotel):
- Surf, sand, nature, adventure, shopping, nightlife, theme parks, FUN... it's here and waiting for you!Aquarius Backpackers is a BaseMates hostel located in Southport Surfers Paradise is a lovely boutique hostel that caters for all those who share a love of travel. Situated on the famous Gold Coast, we offer a very friendly home away from home experience. Here you will find clean, modern, safe and friendly accommodation. We are closely situated to all your needs - shopping centres - banks - post offices - pubs, and above all, our world-famous beaches and lush green Hinterland.We offer dormitory style accommodation with either 4 or 6 share as well as private queens and twins. We also cater for all female & male rooms. With a fully equipped kitchen, you’ll be cooking up a feast in no time. Why not take a dip in our beautiful outdoor pool and spa or sit back in our big comfy leather couches, relax & watch a DVD from our 500+ library. Rates also include linen & FREE wireless internet. Join the crew and meet people from all around the world! Have a drink and a boogie at our licensed bar - Jacks Spot. It’s open seven days/nightly from 7am – midnight. Check out our fantastic hostel today and see for yourself what your missing out on! Recommended by Lonely Planet!“ In an area where backpackers are a dime a dozen there’s always the danger that budget accommodation just won’t make an effort. Not so for this colourful Hostel where cleanliness is as important as having a good time - and that’s considered very important”. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotwire, Orbitz, Expedia, Priceline, Hotels.com, HostelWorld, Cancelon, TripOnline SA, Cheap Tickets, Evoline ltd, HotelQuickly and Hotel.de so you can book your Aquarius Backpackers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Aquarius Backpackers Gold Coast/Surfers Paradise