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“Rules, rules and more rules!”

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Aquarius Backpackers
Reviewed February 12, 2012

Arriving at the hostel was smooth after getting the free shuttle bus to accomodation. However you will need the bus or you wont find the place. Unless of course your famillar with local transport. The most disappointing part of my stay was the location being away from beach and having to be reliant on taxis/buses to get to beach/nightlife.

The staff were friendly and pretty much over worked. This affected thier communication with guests to some degree often rushed and lacked important info. Although they did arrange tours and activities well but lacked in giving directions that were understandable. They need to assume guests have arrived from mars and know nothing of the place. I mean how was i supposed to know westpak is a bank? Never heard of it in uk.

The other downside was the amount of junk displayed on the walls, doors, windows. Mostly the same poster for same activity. Which gets a bit of an eye sore. Plus the rules having to be displayed everywhere is patronising and intimidating. No food or drink in bedrooms. If you do have food in bedrooms you will loose key deposit. No food or drink on sofas. If found with food on sofas you will loose key deposit. No smoking on balcony. No stealing. Wash dishes and clean up. Checking out rules. Stand on wooden shower mats out of shower. Limit time in shower. Flush toilets and so on. Most rules are common sense but are so in your face its like being a kid again. Its also like some busy body has gone overboard with the new printer/ laminator!

I also couldnt understand why smoking on balcony would have been such a bad thing?

The garden looked nice initally but could have done with a good sweeping and the pool was clean most of the time. Dont bother with bbq unless ur into crisp burnt food. They will still happily take ur money. Plus in terms of value for money it was pretty poor!

I had the private room. Which was hot and stuffy. Plus balcony outside made it lack privacy. The bed was uncomfortable an had a really low bunk?! Would have been nicer if they just had a standard double bed with no bunk on top as you couldnt even sit up right in bed. The shelves were ok. But really could have been better. This place has no air con and relys on fans. If in a dorm be aware its one fan to 4 bunks and its fixed to the wall. So dont expect a good nights sleep unless ur sleeping by the fan!

The bar is expensive and your not allowed to bring your own drink. So your wallets empty before your bladders half full. They do give free slushies out though. But its only flavoured ice and that hardly rocks the boat. You have to pay to play pool which could really have been free. (would have got more ppl off the sofa and doing stuff) the bar is nice however you have to ask at reception for service. Which is stupid. This place also does not serve any value meals ether apart from burnt bbq food. The staff put music on at 7am for thier own pleasure as guests are mostly still sleeping. They also have music on at the bar til late, so you really wont get that sleep in.

Kitchen was clean but lacked basics such as a bowl to heat things up in microwave. Also the bowls were tiny and you could only fit a small portion of food in. They were on top of cleaniness however thats probably down to the fact that people are to scared to move with all the rules. Didnt have much of a seating area to eat apart from outside. And of course no eating on the sofas rule!

They did offer free wifi. But you will spend your time putting in stupid codes to connect (every hour). Would have been worth while having a code that worked for duration of stay rather than having to keep asking.

As already mentioned the location was the biggest let down. You cant walk to beach from hostel as the roads a highway. And it costs $20+ to get to surfers paradise by taxi at night.

Backpackers big night out was some kinda shag fest. $30 for free drinks and free condom?! Wtf?! They also dont get you back to accomodation at end of night as in thier words "people like to entertain" meaning sex. Great if your looking for a free STD! Or can fork out yet again for that taxi.

I wouldnt stay here again personally and i wouldnt reconmend it ether.

  • Stayed: February 2012
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5  Thank Bradley87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Backpackinggoldcoast, General Manager at Aquarius Backpackers, responded to this reviewResponded October 15, 2013

Hi Bradley,
Thanks for taking the time to review. As we accommodate all types of travellers who have different expectations and languages we have to try to accommodate all. Have a great travel. Thanks Management.

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217 - 223 of 256 reviews

Reviewed February 8, 2012

Would recommend this hostel to anyone I know. Staff were amazing, helpful and great to talk to they will all go out of there way to help you. The hostel is very cheap and clean to follow that. The free shuttle bus into Surfers was a massive help and the Big Nights Out were great fun well organised and very enjoyable but really is the staff that make the place.

Stayed: February 2012, traveled solo
1  Thank Max A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Backpackinggoldcoast, Manager at Aquarius Backpackers, responded to this reviewResponded February 22, 2012

Thanks MAX, We miss your smiling face and fun attitude. We wish you a fantastic travel thru Australia. See you again some time. Thanks Management

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Reviewed January 27, 2012

the staff were great but oh dear im surprised they are alive they are worked so hard they never seemed to have a day off to party with us!! slave driven!! the bar was too expensive for travellers we need goon!! its too far out of town southport is awfull if you want fun then not here!! if you want rules dos donts then come here, if you want fun then please avoid!! yes its clean but its not as nice as it first seems very boring very false people!!

Room Tip: steer clear
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  • Stayed: December 2011, traveled solo
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2  Thank blink376
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Backpackinggoldcoast, Staff of Aquarius at Aquarius Backpackers, responded to this reviewResponded February 22, 2012

HI,
We as the staff of Aquarius find your review offensive. We are not robots and we love our jobs. Best job ever.
Thanks Aquarius Staff

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Reviewed January 25, 2012

Friendly & helpful staff, specially Emma... cheap bar onsite, fun plans

  • Stayed: January 2012, traveled solo
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1  Thank UsheR_R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Backpackinggoldcoast, Manager at Aquarius Backpackers, responded to this reviewResponded August 7, 2012

Thank you for your review. We are happy you enjoyed your stay.

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Reviewed November 8, 2011

great stuff, clean and fair price... what else do you need?

  • Stayed: December 2010, traveled as a couple
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1  Thank tom m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Backpackinggoldcoast, Manager at Aquarius Backpackers, responded to this reviewResponded August 7, 2012

Hi Tom
Thank you for your review

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Reviewed October 13, 2011

Had a great time at Aquarius bp. Made some great Friends there who I will miss dearly.Jo and Brent gave great help whilst I was there. Very close to my place of work and major shopping centre.Never a boring moment. The crew were a great help what ever ya wanted. Sweet as swimming pool and spa. Great rooms and beds. only one downer dont pay unless ya stay there is no refunds bummer that.

Room Tip: Pick any guys there all great
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  • Stayed: August 2011, traveled on business
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Thank Troy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Backpackinggoldcoast, Manager at Aquarius Backpackers, responded to this reviewResponded October 19, 2011

Aquarius Backpackers Gold Coast is a modern, clean, safe place to create Magic moments. Dormitory style accommodation either 4 or 6 share (girl only Dorms available), private queens and twins. Free Fully equipped kitchen facilities to cook up a feast. Pool and Spa, watch a Free DVD from our 500 + library. Free Linen & Blankets. Internet Telephone & WIFI. Have a drink and a boogie at our licensed bar-Jacks Spot and Join our 7 day and 7 nightly schedule.


* Recommended by the Lonely Planet as “a colorful Hostel where cleanliness is as important as having a good time – and that’s considered very important”
* Close to Theme Parks, School, Shops, Universities and Beaches
* Unbeatable facilities such as FREE linen, FREE Drinks, FREE entry to night clubs, FREE DVDS/Foxtel plasma TV, FREE shuttlebus, FREE pick up service, FREE kitchen facilities.
* Internet, Phone and WIFI available
* Have a drink and a boogie at our licensed bar-Jacks Spot and Join our 7 day and 7 nightly schedule.
* Full security Safes and lockups available at reception.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2011

The condition of this backpackers is filthy. The owner Brent is a "stand-over" man and is a bully. Definitely do not stay here

  • Stayed: September 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
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Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Backpackinggoldcoast, Manager at Aquarius Backpackers, responded to this reviewResponded October 19, 2011

Aquarius Backpackers Gold Coast is a modern, clean, safe place to create Magic moments. Dormitory style accommodation either 4 or 6 share (girl only Dorms available), private queens and twins. Free Fully equipped kitchen facilities to cook up a feast. Pool and Spa, watch a Free DVD from our 500 + library. Free Linen & Blankets. Internet Telephone & WIFI. Have a drink and a boogie at our licensed bar-Jacks Spot and Join our 7 day and 7 nightly schedule.


* Recommended by the Lonely Planet as “a colorful Hostel where cleanliness is as important as having a good time – and that’s considered very important”
* Close to Theme Parks, School, Shops, Universities and Beaches
* Unbeatable facilities such as FREE linen, FREE Drinks, FREE entry to night clubs, FREE DVDS/Foxtel plasma TV, FREE shuttlebus, FREE pick up service, FREE kitchen facilities.
* Internet, Phone and WIFI available
* Have a drink and a boogie at our licensed bar-Jacks Spot and Join our 7 day and 7 nightly schedule.
* Full security Safes and lockups available at reception.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aquarius Backpackers

Address: 44 Queen St, Surfers Paradise, Gold Coast, Queensland 4215, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #42 of 124 Specialty Lodging in Surfers Paradise
Price Range: $43 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Aquarius Backpackers 2*
Number of rooms: 17
Official Description (provided by the hotel):
Surf, sand, nature, adventure, shopping, nightlife, theme parks, FUN... it's here and waiting for you!Aquarius Backpackers is a BaseMates hostel located in Southport Surfers Paradise is a lovely boutique hostel that caters for all those who share a love of travel. Situated on the famous Gold Coast, we offer a very friendly home away from home experience. Here you will find clean, modern, safe and friendly accommodation. We are closely situated to all your needs - shopping centres - banks - post offices - pubs, and above all, our world-famous beaches and lush green Hinterland.We offer dormitory style accommodation with either 4 or 6 share as well as private queens and twins. We also cater for all female & male rooms. With a fully equipped kitchen, you’ll be cooking up a feast in no time. Why not take a dip in our beautiful outdoor pool and spa or sit back in our big comfy leather couches, relax & watch a DVD from our 500+ library. Rates also include linen & FREE wireless internet. Join the crew and meet people from all around the world! Have a drink and a boogie at our licensed bar - Jacks Spot. It’s open seven days/nightly from 7am – midnight. Check out our fantastic hostel today and see for yourself what your missing out on! Recommended by Lonely Planet!“ In an area where backpackers are a dime a dozen there’s always the danger that budget accommodation just won’t make an effort. Not so for this colourful Hostel where cleanliness is as important as having a good time - and that’s considered very important”. ... more   less 
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Also Known As:
Aquarius Backpackers Gold Coast/Surfers Paradise

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