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“Don't stay here!” 1 of 5 bubbles
Review of Cascade Gardens Holiday Apartments

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Cascade Gardens Holiday Apartments
Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Don't stay here!”
1 of 5 bubbles Reviewed January 3, 2011

Bad hotel or resort what ever they call them self. Old male manger is cranky, not helpful at all, and makes you think he is doing you a favour by letting you stay in his over priced unclean rooms. Much better than this place of the gold coast so don't stay here! Tiny rooms, very old, dirty pool, bad service, hard smelly beds and pillows, iron that leaked black water over my white pants, not enough hot water for 2 showers, and most of all the manger! I would never recommend this old thing!

  • Stayed November 2010
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Australianc0uple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 reviews from our community

Traveler rating
    2
    16
    3
    2
    11
See reviews for
24
1
Solo
0
Business
0
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
Adelaide, S.A
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed December 21, 2010

This is the worst place I have ever been to. It is filthy dirty, the service is absolutely terrible (should I say, there is no service) the rooms are all airconditioned....but to use the airconditioner, you need to pay $5.00 rental per day! Once you have run out of toilet paper, you need to pay $2.00 per roll after that. The lady working at reception is so rude. Funny how all of these extra charges are not listed on the website or even mentioned when you book. And you have to pay in full on arrival, so it is hard to just walk out, which is exactly what we would have done. Would never recommend this to anyone, or would strongly advise for people NOT to stay here. for the same amount of money you can stay somewhere 10 times better.

  • Stayed November 2010, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank redadelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Surfers Paradise hotels

Victoria, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed March 24, 2010

After reading reviews on Trip Advisor after I had made a booking in a two bedroom apartment at Cascade Gardens I was almost dreading what would be awaiing us when we arrived. But I was very pleasantly surprised to find the apartment was very clean and functional with brand new remote control ceiling fans in the bedrooms. The decor inside the apartment was very old and tired, but I would not have expected much more for such a cheap price. The tiled balcony that ran all the way down the outside of the apartment was very handy for the kids to play on without causing hassle to other guests. The park adjoining the apartments was absolutely lovely but remember to cover yourself in Aeroguard first because the mosquitos are SAVAGE! The pool in the complex was a highlight, very clean (unheated though, which thankfully didn't worry the kids too much) and surrounded by lush, well-maintained tropical gardens. We had a car so travelling to shopping, theme parks etc was not a problem, I think though that it would be quite a tiring walk to Cavill Mall or Oasis shopping centre. On the whole we had a very good stay here.

  • Stayed March 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank leeplusthree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUEENSTOWN
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed September 7, 2009

I work for a travel agency in New Zealand though I didn't book the Accommodation my step brother did online as he was paying for it he thought it was a good deal as the price was very reasonable for a weeks accommodation. We were in shock once we arrived it is the most disgusting place I have ever seen it is covered in mold, smells and looks like it hasn’t been cleaned in years, I have to agree with other reviews and I wouldn’t let my pet stay there let alone a human!! I have never in my whole life seen anything like it.
I have seen backpackers in better condition than Cascade Gardens. Please do not stay here there are so many other nice places in Surfers to stay. Unfortunately we had to stay one night as we arrived late and had nowhere else to go, luckily we were able to book other accommodation that night via the internet which was a relief.
I will upload photos soon.

  • Stayed July 2009, traveled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Trravelgiirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed January 9, 2009

I booked this placed with a renamed holiday company. It was not cheap. The whole place is just horrible, smelly, dirty. We never saw cleaners. The pool was dirty and never cleaned. I have never had this experience. The brochure and website information were all beautiful HOWEVER is nothing like that. Once you are there you realise is more like a backpackers place. The balcony was flooded with the water coming out from the airconditioning unit. There were ants climbing the beds. Toilets are dirty and dusty everywhere. Kitchen appliances and pans, cuttlery unable to be used. I am very dissapointed and sad that after a busy year we had to end up holidaying in this place. They told us it was close to the beach...we were plop! when we realised the only way to get to the beach was by car. It IS NOT in surfers paradise...is actually Broadbeach. The car park is full with junk and there are no lifts if you are placed on the last floor especially with kids ...forget. We had to buy bed linen to cover the seats in the living room and also a rubber mat to put in the shower ...I am terribly dissapointed and sad that people do not care. Do not book this place.

  • Liked — Nothing
  • Disliked — Everything was not right...i do not understand why?
  • Stayed December 2008, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank AustraliaButterfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed December 1, 2008

After reading a handful of reviews on Cascade Gardens I decided it looked and sounded like the place to stay during my short visit on the Gold Coast.. Little did I know that we were were in for a nasty surprise. If you don't mind unclean bathrooms, dirty sheets and carpet you wouldn't let your dog lye on then CS is the place for a cheap holiday. Never again would I put myself and family through that again.

  • Liked — The location
  • Disliked — condition of rooms/bathrooms were terrible
  • Stayed November 2008, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Familyman22Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Coast
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 13, 2008

Good location central to a lot of things.Rooms a little bit dated and could do with a bit of a spruce up. But were very clean,tidy and spacious.Good price to make holidays affordable for families on a limited budget. Hope to be able to stay there again in the near future.

  • Stayed November 2008, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank zoriel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cascade Gardens Holiday Apartments

Property: Cascade Gardens Holiday Apartments
Address: Cascade Garden Apartments 26-32 Monaco St, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Swimming Pool
Hotel Style:
Ranked #107 of 125 Specialty Lodging in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cascade Gardens Holiday Apartments 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Cascade Gardens Holiday Apartments Gold Coast/Surfers Paradise

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