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Reviews (1,055)
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All reviewsallunga towerexecutive apartmentshopping centregreat locationtennis courtsdirect accesscavill avebbq areayour doorstepapartment was cleanacross the roadrecommend staying herethe gold coastcentral locationgreat place to staystayed here for nightsgreat apartment
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Reviewed June 9, 2012

We stayed in the Ballah tower on the 7 floor for 10 days just recently. Our room was great, my daughter loved the big bed in her room and the pool area was lovely. The location is fantastic with everything close at hand. The only issue we had was with some noisy workmen at 7am on our first morning but thanks to Justin this issue was quickly sorted out and we had no further problems. We found the staff very helpful and friendly and will definitely be staying at Paradise Centre Appartments again on our next visit.

  • Stayed: June 2012, traveled with family
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2  Thank Annette26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin c, Manager at Paradise Centre Apartments, responded to this reviewResponded June 12, 2012

I am really pleased your stay was comfortable for the duration of your Family holiday.
Thank you for being so understanding regarding the level 6 tile noise and their mis understanding of start times on that morning. The team always welcome feedback and your positive comments only encourage them to privide the customers with high levels of customer service for every visitor that stays with us. Thank you for your time & look foward to seeing you next time.

Warm Regards

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Reviewed June 7, 2012

After reading the reviews after booking and paying for accommodation, I was starting to wonder what I had got myself in to! Upon arrival staff was quite friendly, we were on the 8th floor and stayed there for two weeks, although the apartments could of been a bit cleaner they weren't to bad. The location of the hotel was incredible, short walks to anywhere in town. The view from our room was unbelievable with the beach out one window and the hotels swimming pool out the other. If I was ever to return to surfers I would certainly stay at paradise center apartments again! Oh and just to clarify some of the other posts, our air conditioner worked wonders! Thanks for a lovely stay.

  • Stayed: April 2012
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2  Thank Holidayy12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin c, Manager at Paradise Centre Apartments, responded to this reviewResponded June 12, 2012

Thank you for your time to privde us with fantastic feedback on your stay with us.
The team at the Paradise Centre Apartments are pleased your Family enjoyed your holiday.

We look foward to seeing you in the future and again your feedback is important to us to insure we exeed your expectations whilst in our property.

Warm Regards

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Reviewed May 20, 2012

We stayed here for 4 nights in May 2012. The apartment on the 8th floor Allunga apartment 803 was very dated and disappointing. We got a good price but i would rather have paid a little extra for something more modern. The fittings are outdated, and the decor very tired, the furnishings were ancient, the bathroom, kitchen and laundry outdated. There is no way you would sit on the furniture on the balcony. The hot water out of the taps was probably boiling point and very dangerous. The bed was surprisingly comfortable but that was the only highlight of this apartment. The location was excellent as it is right in the centre of everything at Surfers. I wish I had read the reviews first, although it appears these are also hit and miss. This apartment really needs a makeover. I think it is disappointing that there is not consistency in the quality of the rooms. I understand that many are privately owned but as I booked this through a Mantra site I would expect a lot better.

  • Stayed: May 2012, traveled as a couple
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2  Thank marden85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin c, Manager at Paradise Centre Apartments, responded to this reviewResponded May 21, 2012

Your feedback is appreciated regarding the dated apperance of the apartment your family stayed in during your holiday. Over the past 12 months the team have been working hard to referb owners apartments to insure guest satisfaction and encourage a positive experiance.
I am truly dissapointed that you were disatisfyed with the apartment and I will personally insure your feedback is passed onto the Owner for review and action. The team at the Paradise Centre Apartments would like to thank you for your time to write to us.The property is in a great location and we have a dedicated team that continually strives to improve customer satisfaction and apartments standards.Your feedback and time to write this is appreciated.

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Reviewed May 6, 2012

We have just returned from a fantastic week at Paradise Centre. As others have said I was worried about booking it after reading some reviews on here but had stayed happily 6 years ago so booked it requesting a refurbished room. We were on the 20th floor of the Allunga building and we loved our room...especially the shower in the ensuite, it was huge. We did have a few issues that in fairness to the property were out of their control. Saying that the problems were fixed ASAP and Justin went out of his way to ensure we were comfortable, happy and compensated for the problems.
You couldn't get a better location than this one and the pool facilities are fantastic. We will definitely be staying again.
My recommendation is to request a refurbished room direct with the property as until all rooms are refurbished it would be disappointing to get an old room at the same cost.
Again Thanks to Justin for all of your help, you are definitely a major asset to the property.

Room Tip: Request a refurbished room direct with the property not through Mantra. Allunga building is closest to beach.
  • Stayed: May 2012, traveled with family
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1  Thank Sharron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin c, Manager at Paradise Centre Apartments, responded to this reviewResponded May 15, 2012

The team at the Paradise Centre Apartments would like to thank you for your understanding throughout your stay and we were more than happy to assist in making your hoiday an experiance to remember. The team here pride themselves in customer service and I also appreciate your positive comments to myself also. It is appreciated.
I look foward to seeing you in October again. Take care.

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Reviewed April 23, 2012

After reading other reviews I was a little concerned. I requested a high floor in the Allunga building in a refurbished apartment and was told they would do their bext to accommodate our requests. Upon arrival we were most delighted. Our apartment was immaculate and was on the 25th floor. The hotel location is excellent with everything on your doorstep. We found the night noise level to not be a problem and the dark curtains in the bedroom assisted us to have lovely late sleep ins. Staff were helpful and friendly, the pool and spa were gorgeous and we have already booked our next trip to stay here.

Room Tip: High floor, refurbished, need air conditioning
  • Stayed: April 2012, traveled as a couple
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4  Thank Tammy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin c, Manager at Paradise Centre Apartments, responded to this reviewResponded May 15, 2012

Thank you for taking the time to provide feedback on the resort. Its great to get such positive feedback from our guests. We are very happy that you enjoyed your stay, and it sounds like you had a good time. We are looking forward to accommodating you again in the near future.

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