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“Family friendly”

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Crowne Plaza Hotel Gold Tower Surfers Paradise
Ranked #15 of 32 Hotels in Surfers Paradise
Certificate of Excellence
Sunshine Coast, Australia
Level Contributor
152 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Family friendly”
5 of 5 bubbles Reviewed October 26, 2013

We stayed here as a last min ' secret hotel ' paying $ 150 a night. We got a free upgrade to the gold tower and a suite with a free bottle of champagne. Nice. We normally stay in the Marriott and this place is much quieter which was nice for a change, kids loved the pool and our suite had a kitchen so we could make snacks and breakfast for the kids. The hotel is a little dated but very clean. It's a drive into cavill ave but that doesn't bother us. I'd recommend it highly and will stay again.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JayWestYorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria T, Public Relations Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review, October 28, 2013
Hi JayWestYorks,

So glad to hear that you enjoyed your recent stay with us and that you enjoyed the bottle of champagne and the change of pace.

Thank you for leaving us with your feedback and for taking the time to review us.

Kind regards,

Victoria
Marketing Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

435 reviews from our community

Traveler rating
    158
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 23, 2013

We had a room on the 17th floor which had a great ocean view, it was lovely. Staff were very friendly and happy to help with anything we needed including a late check out. There are bus stops not very far from the hotel with buses that run very frequently which is good if you don't have a car and want to travel into the cafes and shops at Broadbeach or Surfers Paradise. Super comfortable bed and pillows and the spa bath was fabulous!

Room Tip: Choose a higher floor with an ocean view if possible!
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catherine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMBrown, General Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review, October 24, 2013
Dear Catherine L,
Many thanks for choosing to stay with us recently and I am very pleased to hear you enjoyed your stay and found our staff friendly and helpful.
Thank you for choosing Crowne Plaza Gold Tower when you visit the Gold Coast.
David Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buderim, Australia
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 20, 2013

The room was beautiful with a gorgeous view. All the staff were all so cheerful and friendly it made you feel fabulous, from check in to check out every one of them we came across had a smile and made a point to say hello. They even organised a complimentary bottle of champagne and chocolates for our anniversary which was just above and beyond, it certainly made our stay special. I stayed in this hotel many years ago and there was nothing to entice me to go back, now there is no way I won't be returning, and soon.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dondon05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMBrown, General Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review, October 23, 2013
Dear Dondon05,
Many thanks for taking time to share your comments with other regular travelers who use TripAdvisor.
I am very pleased to hear you enjoyed your recent stay with us and that we were able to recognize you for your anniversary celebrations.
Thank you for choosing Crowne Plaza Gold Tower and we look forward to being of service to you once again.
David Brown
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, Australia
Level Contributor
126 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed October 18, 2013

We've stayed at quite a few hotels on the Gold Coast and this one, for short term stays, is the best so far. We booked an ocean view king room on Wotif.com and when we checked in were given room 2120. We also took advantage of the $10 valet car parking - why wouldn't you? And the room - well what a view! The room is huge, the bed very comfortable and the bathroom doesn't have the toilet crammed in the corner - it's actually in a separate room! We had afternoon drinks and lunch in the "Relish" Bar & Restaurant and the waitress there was fabulous, lovely smile and great service. (Friday the 18th Oct 2013 - afternoon so that management can identify the staff member and compliment her on her service) Full buffet breakfast for $32 is about average for the coast but it has a huge selection. This is a common fault with buffet serveries - the bacon (both English and Canadian) gets stone cold by the time you get back to the table. If you heat your plate (with the bacon on it) on the toaster whilst you get everything else like your toast and coffee it's passable. The breakfast staff were also exceptionally efficient and friendly. All in all, a terrific hotel and we will be back.

Room Tip: Book the ocean view rooms for the little extra cost - you won't be disappointed.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KeithJ23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMBrown, General Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review, October 23, 2013
Dear KeithJ23,
Many thanks for your very constructive review from your recent stay with us.
I am very pleased to hear we met your expectations and thank you for recommending the Gold Tower to other TripAdvisor followers.
I do hope we see you again soon.
David Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed October 14, 2013

This is a really lovely and comfortable place to stay at Surfers Paradise. The food is excellent quality and delicious from the huge buffet breakfasts to dinner in both restaurants and room service. Children are also well catered for. The beds are very comfortable and the bathroom has both a large corner bath and a shower. Great for both adults and the kids or for relaxing those tired muscles in a deep warm bath. The views from the rooms are amazing and beautiful and my family enjoyed a wonderful holiday. Thank you Crown Plaza Surfers Paradise, we shall return!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SydneyBec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMBrown, General Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review, October 16, 2013
Dear SydneyBec,
Many thanks for sharing your review with the TripAdvisor community and I am very pleased to hear you enjoyed your stay with us. I do hope we have the pleasure of your company once again sometime soon.
Many thanks for choosing Crowne Plaza Surfers Paradise.
David Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed October 10, 2013

We had a very hectic weekend of meetings and functions organised and wanted to stay in a location that suited all the events.
This place was perfect. It is easy to access all areas on the Coast; it is quiet; it has very friendly and obliging staff (we needed access to the business centre in Sunday and it was no problem).
The room was very good; clean; smelled fresh and contained all the pampering ammenties.
Although we were too busy to take advantage of the pool and the restaurants, these were well patronised with smiling people.
The beach view was so calming for us when we returned home; a cold glass of something on the small balcony in the moonlight and we were relaxed again. The beds gave us a peaceful sleep and our early departure from the parking garage did not disturb anyone.
Would recommend this place to anyone on business or just as a place to relax and hit the beach.

Room Tip: Ask for a room with a beach view. You wont be dissappointed
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMBrown, General Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review, October 13, 2013
Dear Bruce M,
Many thanks for sharing your review and for your recommendation to other TripAdvisor followers. I am very pleased to hear you enjoyed your stay with us and do hope you have the opportunity to stay with us again sometime soon.
David Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed October 8, 2013

We stayed for 3nights with our 17mo. baby. We are very happy with our overall stay at Crowne Plaza. We had a nice ocean view room, spacious and very clean. Service at the hotel is very good as well. Location wise it is nice very close to the beach but we are okay with that as we drive down the beach all the time. Overall, I will recommend this hotel!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria T, Public Relations Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review, October 8, 2013
Hi Mel P,

Happy to hear that you had a very happy stay with us recently and that you enjoyed our view, the room and our service. We aren't situation right on the beach, we are about a 250m walk to the beach, and our rooms do have fantastic ocean views. Being slightly out of Surfers Paradise we have less interrupted views of the ocean we find. If you loved the view, make sure you check us out on Facebook for some great pictures.

Thank you for choosing Crowne Plaza Surfers Paradise and for taking the time to leave us with your feedback.

Kind regards,

Victoria
Marketing Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Gold Tower Surfers Paradise

Property: Crowne Plaza Hotel Gold Tower Surfers Paradise
Address: 2809 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#8 Business Hotel in Surfers Paradise
#14 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Hotel Gold Tower Surfers Paradise 4.5*
Number of rooms: 109
Official Description (provided by the hotel):
Crowne Plaza Gold Tower is located adjacent to Crowne Plaza Surfers Paradise. The Crowne Plaza Gold Tower offers premium hotel rooms and spacious self contained apartments including studio and one and two bedroom suites in a resort style setting. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The Studio and Suites also offer kitchenettes and laundry facilities. Crowne Plaza Gold Tower is located between Surfers Paradise and Broadbeach. Major shopping centres, award winning dining, nightlife and world famous Gold Coast beaches are all within walking distance of the hotel. Crowne Plaza Gold Tower shares the extensive resort facilities with Crowne Plaza Surfers Paradise including two outdoor swimming pools with heated spas and sundecks, gymnasium, full sized tennis court, games room and two restaurants and bars. The hotel features 9 flexible meeting rooms and can cater for up to 550 people. Four Winds 360 Revolving Restaurant is Queensland's only revolving restaurant. It offers panoramic views of the Gold Coast hinterland and Pacific Ocean as well as a delicious seafood and Central Mediterranean buffet. ... more   less 
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Also Known As:
Crowne Plaza Surfers Paradise
Crowne Plaza Hotel Gold Tower Surfers Paradise Gold Coast

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