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“Sandy D”

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Mantra Towers of Chevron
Reviewed March 19, 2014

Fantastic stay in our 2bdr ocean view room. After explaining to Receptionist that we had trouble walking long distances (health and age reasons), we were given our two bedroom apartment on the 30th floor which overlooked the ocean and Cavill Avenue. This also gave us easy access to the pool, spa and mall which made our stay a very happy experience.

Room Tip: Tower 2 had good access to pool and shops
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  • Stayed: March 2014, traveled with family
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Review collected in partnership with this hotel
Thank Sandy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChevronManagement, Guest Relations Manager at Mantra Towers of Chevron, responded to this reviewResponded March 20, 2014

Thank you for your lovely review.

I am glad to see you enjoyed your time at our resort and we are glad we could help. We look forward to welcoming you back in the near future.

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4,145 - 4,151 of 5,027 reviews

Reviewed March 19, 2014

The pools at the Chevron need to be greatly improved. Both the Lagoon and the inside pool even the inside spa, had chunks of concrete missing from the floor, I almost cut my foot several times. We did not eat at the restaurant, however Helm across the road was excellent. We had an issue with housekeeping, where a bandaid was found in my son's blanket. When the blankets were replaced there were stains on this as well. We got the rooms at 50% off due to a special online, this would be the appropriate pricing, I believe, for this hotel in the future. We stayed 7 nights, and at the full price of $1900 it is not worth it.

Room Tip: We stayed in the Central tower. 30th floor. Great Views. However I think that the sliding doors, lea...
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  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Troy23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chevrontowers, Guest Relations Manager at Mantra Towers of Chevron, responded to this reviewResponded May 5, 2014

Thank you for your review.

I am sorry to hear there was a cleaning issue with your apartment. Since your stay in early March we have changed housekeeping companies and immediately noticed a vast improvement.

We have arranged an inspection of all 3 pools by an external independent company to ensure all facilities are up to standard.

We hope you will return to the property in the future to experience these changes for yourself.

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Reviewed March 19, 2014

This is my third stay at Chevron. Over a decade ago (in my early twenties) I stayed there twice and loved its close proximity to the night life, restuarants and beach. I was quick to visit with my toddler recently knowing how convenient and axing its facilities are. The artificial beach, playground and two other pools are fantastic and we only visited the beach on the final day of our trip because we found that there wasn't much need to leave the towers as it catered to our every need. The Coles directly underneath the Towers of Chevron means that we were able to cook our meals in our apartment which was fantastic. Please note that high chairs/portacots and strollers see available at reception. This is a prefect holiday spot for all!!!!

  • Stayed: March 2014
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Thank Tivanac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChevronManagement, Guest Relations Manager at Mantra Towers of Chevron, responded to this reviewResponded March 20, 2014

Thank you for your review.

I am glad to see you enjoyed your time at the resort. We hope you will return to the resort in the future and look forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2014

A great place but we did have a bit of trouble finding the place as it was at night and also if we did not have the helpful girl (after hours) telling us how to get to our room we would have been totally lost!. The room was a good size for the six of us. Handy to the mall and eateries. Two of our family who used the pool areas were very impressed.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with this hotel
Thank Ady60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChevronManagement, Guest Relations Manager at Mantra Towers of Chevron, responded to this reviewResponded March 20, 2014

Thank you for taking the time to post your lovely review.

I am glad to see you enjoyed your time at our resort. We look forward to welcoming you back to Chevron Towers in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2014

Excellent rooms, clean, spacious and fantastic views. Overall impression was one of opulence and grandeur. Had such a great time I'm going back in 3 weeks to celebrate my 50th Birthday!
The staff were very helpful, cheery and approachable both on the telephone and in person.

  • Stayed: March 2014
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Thank Jill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChevronManagement, Guest Relations Manager at Mantra Towers of Chevron, responded to this reviewResponded March 20, 2014

Thank you for taking the time to post a review of your stay - we appreciate all feedback, and we are pleased to see that you enjoyed your stay with us.

We look forward to welcoming you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2014

Amazing pricing, great service, location and family friendly. I am already looking forward to my next stay here. The location is perfect. Close to Cavill Ave and all the buses going to theme parks and airport. Highly recommend.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Alex K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChevronManagement, Guest Relations Manager at Mantra Towers of Chevron, responded to this reviewResponded March 20, 2014

Thank you for taking the time to post your comments regarding your most recent stay at our resort.
I am delighted to read that you had an enjoyable stay. We hope to welcome you back to Chevron Towers in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014

Stayed here in February with a group of girlfriends and had a great time. I didn't rate Surfers Paradise (nothing to do with hotel) and wouldn't stay there again. Broadbeach is a better location for young people.

We were upgraded to a three bedroom apartment. Unfortunately it was garden view which was a shame as the view up high is great!

Reception staff are friendly, rooms and bathrooms are spacious and clean. Hotel facilities are excellent, the gym is clean and modern and the outdoor landscaping is gorgeous. Location to shops is perfect and you can catch an easy lift down from the pool area. We loved the BBQ areas and outdoor lounge.

The only downside to staying at this place is the pool caters for the three towers and can get really busy during the day. There were also way too many screaming and splashing kids for my liking so unless you like that I wouldn't recommend using the pool area. The beach is only a 5 min walk!

  • Stayed: February 2014, traveled with friends
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Thank Em898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChevronManagement, Guest Relations Manager at Mantra Towers of Chevron, responded to this reviewResponded March 20, 2014

Thank you for your informative review. It is with your feedback that we are able to ensure that our property may continue to provide our guests with a holiday they will not forget.

We look forward to welcoming you back next time you visit the Gold Coast.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Towers of Chevron

Address: 23 Ferny Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Towers of Chevron Renaissance)
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #10 of 123 Specialty Lodging in Surfers Paradise
Price Range: $107 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra Towers of Chevron 4*
Number of rooms: 278
Official Description (provided by the hotel):
At Mantra Towers of Chevron, all apartments are self-contained and feature kitchens equipped with modern appliances, a full service laundry, cable TV and a DVD player. Located atop the trendy Chevron Renaissance precinct, you need only duck downstairs to enjoy a delicious meal or to wander through unique and designer boutiques. You can choose between 1, 2 and 3 bedroom apartments or superior apartments, which are furnished in contemporary neutral tones. Or for larger groups wishing to truly holiday in style, the 3 bedroom penthouse apartments are the ideal choice. At Mantra Towers of Chevron you will have access to the resorts Health Pavilion, featuring indoor and outdoor lap pools and full gymnasium. BBQ facilities, the private theatre and also 'Beaches in the Sky', the resorts outdoor leisure area featuring sub-tropical gardens and a 600m2 lagoon style pool. ... more   less 
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Also Known As:
Towers Of Chevron Renaissance Hotel Surfers Paradise
Hotel Of Chevron Renaissance
Renaissance Surfers Paradise
Surfers Paradise Renaissance
Mantra Towers Of Chevron Gold Coast/Surfers Paradise

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