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“Very impressed with the resort”
5 of 5 bubbles Review of Surf Parade Resort

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Surf Parade Resort
Certificate of Excellence
Brisbane, Australia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Very impressed with the resort”
5 of 5 bubbles Reviewed September 14, 2012

My husband and I stayed here for 2 nights recently. We found the Manager and all the staff fantastic and delight to interact with. Nothing was too much trouble for them. The 1 bedroom apartment was a nice size for 2 people and very clean. We could not ask for better accommodation for the Gold Coast and it was very close to shops, beach and the casino. Transport is right outside the front door for travelling up and down the coast. Very handy if you don't drive. The view from the balcony was great and we even had rosellas land on the balcony for some food, which we loved. I would recommend to visitors to stay at this resort for the convenience and location. Would definitely stay again in the future.

Room Tip: Higher floors have a better view of either the mountains or the ocean.
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  • Stayed June 2012, traveled as a couple
    • Value
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Helpful?
2 Thank kellybruce1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, September 18, 2012
Thanks for the positive review of the Resort and the details of the surrounding area. Look forward to seeing you again. Cathy
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322 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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  • English first
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  • Japanese first
  • Spanish first
  • Any
English first
West Sussex
Level Contributor
229 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 bubbles Reviewed September 11, 2012

After reading some of the reviews we were slightly apprehensive as we had had a few bad experiences elsewhere before, I emailed them directly once we had booked and told them this and as it was my birthday I asked if we could have a nice room with a view.
On arrival the lady was friendly and checked us in straight away, the apartment exceeded our expectations, it was spacious and literally had everything you need. There is a washer and dryer, all cooking utensils, air con, spa bath and large balcony, some people have said about only having 1 toilet roll and a little soap, this is true but it is a self catering apartment not a hotel so just go and buy some!
On the fridge there is a list of take always who deliver which was very handy, in reception there is a whole load of information for tours/trips/activities to do.
We needed up staying an extra 3 nights as we enjoyed it so much, it's in a great location inbetween Broadbeach and Surfers so a short walk into either and only a few minutes to the lovely beach. The pool has sun on it all day, there is a small gym where there are toilets and a BBQ area to use, they even provide an ice machine, there is also a jacuzzi and tennis courts which were all immaculate and peaceful.
Only criticism would be is that the room could have been cleaned, although we did stay extra nights last minute and didn't request this so I'm sure if you asked they would do it.
Basically a great place to stay we would definitely go back we had an amazing time.

Room Tip: Sea view or pool view are great as balconies are so large.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelstar76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, September 18, 2012
Nice to hear that you enjoyed your stay so much that you extended your stay. We want everyones stay to be such a pleasent one . Thanks for the comprehensive review . Cathy
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Launceston, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed August 26, 2012

My partner & I recently stayed here for 8 nights. The apartment was big enough for the both of us. It was very clean& the bed very comfortable. The bathroom has a spa bath (which we loved) as well as a washing machine and dryer which all came in handy.

We did have a little issue with the hot water going cold & hot (we spoke to reception and it was rectified) and the pressure of the shower wasn't that great. (that can be a matter of opinion though)

we struggled a bit on our first few days with reception hours, we arrived late Friday night & late check in was expected although very easy. We did have to wait around Saturday morning though until 9 (i think) before we could actually "check in". And we found that this was rather frusterating as we were up rather early and just wanted to go for the day.

The hotel is in prime location with the beach only a 2 minute walk away and the bus stop just around the corner, for long stays I would recomend getting the "gold bus pass" which reception quite happily arranged for us. It gave us an unlimited pass to all the surfside buses as well as direct theme park transfer.

I would certainly recomend The Surf Parade Resort & if we ever come to Surfers Paradise again I would have no issue with staying here.

Room Tip: We had a room on the 7th floor. Loved the view!! Very early morning sun though so be prepared for th...
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MuckMuck15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, August 27, 2012
Thanks for the positive review , although there were a couple of small issues with the water. Your stay was at the same time the hot water service was upgraded and the resulting issues have been rectified. Check in outside reception hours is at your convenience as we don't want to impede with guests holiday plans. Thanks again for your recommendation to stay and hopefully we see you again.
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singapore
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed August 26, 2012

Spent 4 nights in surf parade resort, we checked in on a Sunday afternoon,and was attended by the a helpful staff .we were Given a room on the 6 th floor ( rm 63) and were direct to parked our car under a sheltered secured car park at the basement,which has direct lift to our room.
Room was small but is good enough for the two of us, very comfortable bed and a huge bath room with a spa tub n a washing machine.
Good location, two minutes walk to the beach and bus stop, and hotel is just between broad beach n surfer paradise..
The pool and jacuzzi was very clean and we managed to have a swim in a warm afternoon.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank jooei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, August 27, 2012
We are pleased to hear that everything was to your liking . Free secure parking is always a benefit and we have ample parking. Thank you for taking the time to submit your positive review
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockhampton, Australia
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed August 21, 2012

Only stayed 3 nights this trip, but Surf Parade Resort ticked all the boxes for us. Our 7th floor room was very clean and comfortable and in good condition for its age. Only enough tea/coffee milk for 1 day... any more had to be paid for. Thought that was a bit mean, but the underground parking was complimentary, which was a bonus. I'd rate the establishment 3.5 stars out of 5.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ozenewsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, August 27, 2012
We strive to make every guests stay an enjoyable experience so it is pleasing to hear that we ticked all the boxes with you. Although we are self service apartments you can get more complementary milk , tea and coffee from reception to tide you over. Cathy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 8, 2012

This place really is exactly what you expect from the website, a rare thing these days.
Very clean well apponited apartments, with lovely helpful staff. Will definitely be back as soon as possible. Cannot recommend highly enough.

  • Stayed August 2012, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Reactor69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, August 9, 2012
We are very pleased to read that your stay was a great one and everything was to your liking. As I keep mentioning , we like our guests stay to be a positive one . Thanks for the review and look forward to your return.
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Tauranga, New Zealand
1 review
5 of 5 bubbles Reviewed August 6, 2012

Stay for a week in July and had a room on the 5th floor with ocean views. Wonderful room that was great for the two us. Spa in the bathroom, comfortable bed and the carpets and kitchen seemed to be very new. The staff were friendly and very helful with any questions that we had. Enjoyed the pool area . Very sort walk to the beach. We will be back.

Room Tip: Quiet and relaxing pool area
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surfpde, Owner at Surf Parade Resort, responded to this review, August 10, 2012
Your review is very much appreciated. We find a lot of couples return to the Resort and pleased to hear that you intend to do the same. Nice that you had a good time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Surf Parade Resort

Property: Surf Parade Resort
Address: 210 - 218 Surf Pde, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #16 of 122 Specialty Lodging in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:4 star — Surf Parade Resort 4*
Number of rooms: 96
Official Description (provided by the hotel):
Free internet, free parking, air-conditioning, full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo. Nestled perfectly between two of the most vibrant beach side suburbs on the Gold Coast, Surf Parade Resort offers you a relaxing and satisfying holiday. The superb one bedroom holiday apartments are perfect for couples and small families seeking comfortable and affordable Broadbeach or Surfers Paradise accommodation on the Gold Coast.Surf Parade Resort offers 98 fully self-contained apartments, all fully equipped with in-room corner spa bath, large curved balconies and air-conditioning. Each of the Broadbeach family apartments has modern interiors that are complimented by a lovely decor. Enjoy the first rate resort facilities that include a full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo, and a lush tropical garden. All apartments have wireless internet connections available on a pay-to-use basis, thereby enabling guests to maintain email contact and internet access while on holiday. Surf Parade Resort is also a mere stone's throw away from the most exciting places on the Gold Coast. Get easy and convenient access to the most spectacular patrolled beaches and world class theme parks. Fabulous shops, innovative restaurants, trendy nightclubs and extravagant casino are all nearby our holiday accommodation in Broadbeach. ... more   less 
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Also Known As:
Surf Parade Hotel Surfers Paradise
Surf Parade Surfers Paradise
Surf Parade Resort Gold Coast/Surfers Paradise

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