I was booked into this hotel through expedia , the pictures were a far cry from the reality from our perspective! we arrived and building works were on in local vicinity giving everything a busy grubby feel and VERY noisy.Aside from this it resembled more hostel than hotel. The bbq area was filthy, and the pool area very unclean also. When I advised them that I would not be staying and wanted a refund the manager aggressively told me where to go. I began to take photos of grill area and bbq facilities to show expedia whom I had booked through and he told me to get off his property and "go back to england you bloody pom". Keep in mind as he is shouting this at me I have my 10 and 11 year old children tearfully in tow.
I will post photos soon to show how filthy the bbq equipment was and allow people to see more honest photos of the Santana resort gold coast!
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- Also Known As:
- Santana Holiday Resort Apartments Hotel Surfers Paradise
- Santana Holiday Hotel Apartments
- Santana Holiday Resort Apartments Gold Coast/Surfers Paradise