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“Beautiful Place, Great Location, Amazing Views - But”

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Artique Surfers Paradise
Certificate of Excellence
Brisbane, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful Place, Great Location, Amazing Views - But”
Reviewed May 29, 2013

We Stayed in a 2 Bedroom 2 Bathroom apartment on the 26th Floor!! The Views were amazing and the apartment was very clean with modern style furnishings. My only down points to the place was the pans in the kitchen are horrible to cook with; wise to invest in non stick pans. other than that we will stay again :)

Room Tip: book a superior ocean view room. well worth it
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lifestylecollings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtSFP, General Manager at Artique Surfers Paradise, responded to this review, June 6, 2013
Dear LifeStyleCollings,

Thank you for your great feedback. We are delighted to hear that you wish to return to Artique. In relation to the fry pans, will you please contact me when you have a few minutes spare so that I may determine which unit you stayed in and replace the fry pans.

We look forward to seeing you again.

Kind regards
Melissa Pearson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,367 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (340)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Turkish first
  • Any
English first
canberra
Level Contributor
116 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed May 26, 2013

Stayed in a 1 bedroom room on one of the lower floors for 4 nights. A great room, very stylish, roomy, good kitchen, even a nice study nook, and 2 balconies, one with an outdoor setting. No issues with check in, all went smoothly, nice starter pack of sugars, coffee, tea, milk and basic bathroom amenities. I agree the signs around the room stating basically that if you lose a teaspoon you're up for $50 was a bit over the top, and more than I've seen in most self catering apartments, but that's minor stuff - but possibly would make me a bit more wary of staying here with the kids. But all up, great room, nice outlook, not far from the ocean, 5 mins walk to Cavill Ave, 30 min walk to Broadbeach, I'd definitely stay here again, and would recommend it to others quite confidently.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crstdb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtSFP, General Manager at Artique Surfers Paradise, responded to this review, May 27, 2013
Dear ahcrd,

Thank you very much for your great review and feedback. In relation to your comment about the sign for replacement items and charges, this is really just to cover us for that small number of people who have no intention of treating the unit as if it were their own. We know that the greater majority of our guests (99%) have the utmost respect for the unit and its furnishings/content. It's a shame that we need to place a sign such as this, however past situations have made it necessary.

Thank you for recommending Artique and we hope to see you again soon!

Kindest regards
Melissa
General Manager
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1 review
Reviewed May 20, 2013

It was an wonderful experience for my family from India. 5 minute walk to everywhere. Very secured place for kids. They enjoyed pool, spa, sauna and stream bath. Excellent view from room number 2004 on 20th floor. There are some light train work on the adjacent cross rd but after a long day, you tend to sleep faster than normal.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deepakalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtSFP, General Manager at Artique Surfers Paradise, responded to this review, May 24, 2013
Dear Deepakalex,

We are delighted that your family have come from India and had such a wonderful experience. Our guests are our No.1 priority and we love to hear that you have enjoyed your stay. We really hope to see you again one day. Please call us to request your favorite room and we will ensure you are well looked after. Kind regards, Melissa (General Manager).
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1 review
Reviewed May 19, 2013

Stayed there for 3 nights for an autumn getaway. I got an upgrade to the 15th floor with ocean views. The apartment I stayed in was nicer than my whole house. Clean, modern, funky and comfortable. Pool and Sauna were delightful and spent many a good hour there. Close to beach. Laura, Kate and Josh were professional without being overbearing and went above and beyond.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dotnet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtSFP, General Manager at Artique Surfers Paradise, responded to this review, May 24, 2013
Dear Dotnet W,

Thank you for taking the time to provide some great feedback on your stay at Artique. We are extremely happy to know you had a great holiday and you were well looked after by staff and management. We hope to see you again soon.

Kind regards
Melissa
General Manager
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Melbourne, Australia
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 19, 2013

We stayed in a 2 bedroom apartment and found the rooms and bathrooms were clean and comfortable.
The kitchen was well stocked with utensils and crockery, glassware.
Views from our room were great and the location is within easy walking distance of restaurants and shops.
Reception staff were friendly and helpful.
Pool and spa were great and the kids swam everyday.
Only 2 things that were frustrating.
1. TV was hard to workout regarding channels - some type of guide would be useful (there was one for sports channels only)
2. Our young children could open all doors - a chain on the room door and perhaps locks higher up on blacony doors would be helpful to stop children getting out of the room (hard to have a shower if your partner is not in the room and you are worried that the kids could just open the door and walk out.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lomel_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtSFP, General Manager at Artique Surfers Paradise, responded to this review, May 24, 2013
Dear Lomel_11,

Thanks for a great review and very helpful feedback. We are glad you had a wonderful stay and hope it isn't too cold back home in Melbourne.

In regards to the TV channels, analogue is just about to finish on the Gold Coast, which means all channels (including Austar) will operate on the same channel. This will make the TV remote operation much easier.

Your point about the doors is one that hasn't been mentioned before and is an interesting one. The balcony doors do have internal locks, however the main entry door is a fire door and cannot have deadlocks or chains attached. They are quire heavy for a child to open. I will make a point of looking into this for you. If you have 5 minutes spare, please contact me to discuss and give me your details so that I can follow up with you.

Kindest regards
Melissa
General Manager
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Maroochydore, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 10, 2013

A great 2 bedroom, 2 bathroom apartment, with kitchen and laundry and large balcony. Spent a week here on the 7th Floor. There was roadworks for the light-rail system, but the noise was only during the day and did not bother us, We walked to most places and found plenty of restaurants close by and Cavill Avenue was a short walk away. The staff were very friendly and helpful, and even arranged some tours for us. The unit very clean and well appointed. The resort has a pool spa and gym. Car parking was easy and undercover. Overall this is a great resort and close to everything. We would definately come back again.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Veronica J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtSFP, General Manager at Artique Surfers Paradise, responded to this review, May 12, 2013
Hi Veronica,

Thank for taking the time to write an excellent review of Artique! Our guests are our number one priority and we are delighted that you enjoyed your stay. Please don't hesitate to call us to request your favorite room on your return.

Kind regards
Melissa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bunbury, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 7, 2013

Was very happy with the 2 bedroom 2 bathroom apartment - very clean - very well equipped. Location was great - and parking on site was very easy. Only criticism was that your key only gives you access to floor your room is on - unfortunately we were travelling with friends whose room was on a different level and the only way we could get to each others room was to give them one of our keys. That then restricted us slightly as we only had 1 key for 3 people which some times was a little annoying. This would not stop us staying again though and would certainly recommend Artique to friends .

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Watts_djkn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtSFP, General Manager at Artique Surfers Paradise, responded to this review, May 8, 2013
Dear Watts Family, Thank you for your fabulous review. I am so happy to hear that your loved our resort. I am sorry that our security is a little restricting with visiting friends of different levels. Perhaps this is something we can look at altering in the future. I will look into it for you. Once again, thank you for your feedback. We look forward to welcoming you back to Artique. Kindest regards, Melissa (General Manager).
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Additional Information about Artique Surfers Paradise

Property: Artique Surfers Paradise
Address: cnr Surfers Paradise Blvd & Enderley Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Artique Resort)
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Spa Swimming Pool
Hotel Style:
Ranked #1 of 122 Specialty Lodging in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Artique Surfers Paradise 4.5*
Number of rooms: 176
Reservation Options:
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Also Known As:
Artique Hotel Surfers Paradise
Artique Hotel Apartments Surfers Paradise
Artique Surfers Paradise Gold Coast

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