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“Business trip to QLD”

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Artique Surfers Paradise
Certificate of Excellence
Reviewed September 13, 2012

I found the apartments very clean and comfortable. Very comfortable beds. Nice quality tea and coffee supplied.
We were staying in Qld for business and to have a bathroom and bedroom each was a delight.

  • Stayed: September 2012, traveled on business
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Thank Thelma826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtSFP, Manager at Artique Surfers Paradise, responded to this reviewResponded September 17, 2012

Dear guest thank you for your kind review ,
All soap dishes have now been replaced with acrylic to prevent breakages in future.
Regards Ritchie Gray

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Reviews (1,394)
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1,194 - 1,200 of 1,394 reviews

Reviewed September 11, 2012

the price was great, very worth it!! very clean, everything we need, well equip. the only issue i had was the extremely uncomfortable bed we slept in, the pillows and the bed sheets. it wasn't a pleasant sleep. and the fact that we didn't get house keeping, or at the very least fresh towels. i understand we had a washing machine but didn't realize we were expected to wash our own towels. the staff downstairs where very helpful and polite. they got us extra pillows and told us its a self contained apartment. we were under the impression being apart of the accor group we would get the same treatment when it came to house keeping and towels. other then that like i said the receptionist were extremely polite and professional, the apartment was very clean location and price was great, as well as the facilities provided. i will be more then happy to stay there again, but the biggest issue is the comfort of the main bed and pillows and bed sheets if you have any further questions please feel free to call me. khaled 0434 543 504.

  • Stayed: September 2012, traveled with family
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Thank kghanisydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtiqueSP, General Manager at Artique Surfers Paradise, responded to this reviewResponded July 8, 2015

Dearest Guest of Artique,

We have just noticed that the previous management team has somehow missed responding to your review. We apologise that you did not get a response. Please let us know if you would like to return to Artique and don't forget to let us know that you are a return guest :)

Kindest regards
Melissa & Josh

General Managers

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Reviewed September 2, 2012

Artuque is a relatively new serviced apartment complex in the heart of Surfers Paradise. It is a minutes walk from the beach and a short stroll to Cavil Ave. We stayed in a one bedroom apartment on the eleventh floor. The views were magnificent. We had two balconies. One was off the living room and looked out onto the ocean. The second was accessed via the living room or bedroom, overlooking the broad water. The apartment was clean and very nice with a minimilast look. The pool was great with a section that was under cover and the spa was under cover and big and very relaxing, all set in a lush garden with lounges to relax on, tables and chairs and 3 bbqs for cooking. Secure under cover parking is a plus. As this is a serviced once a week apartment, you get the standard initial supplies of toilet paper, toiletries and cleaning products. Yes there is a sign that says to clean up at the end of your stay or you will get charged. I think this is fair enough statement. It also says that breakages will be paid for. We broke a wine glass and had to pay $5 for it. I accidentally knocked over the soap dish whilst in the shower( location of this is not safe) and it cut my foot as it was a glass dish. We were not charged for this item though, which was good as it was really an un secure item. Overall a nice place to stay.

Room Tip: Ask to stay as high as possible for a great view and low street noise. Also ask for a room facing Br...
  • Stayed: August 2012, traveled as a couple
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Thank TaxithiTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtiqueSP, General Manager at Artique Surfers Paradise, responded to this reviewResponded July 8, 2015

Dearest Guest of Artique,

We have just noticed that the previous management team has somehow missed responding to your review. We apologise that you did not get a response. Please let us know if you would like to return to Artique and don't forget to let us know that you are a return guest :)

Kindest regards
Melissa & Josh

General Managers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2012

We recently stayed at the superior ocean view apartments for 6 nights. The apartment was amazing, huge and very comfortable. However apartment only gave us 2 toilet rolls between 4 people, and very limited amounts of cleaning detergents etc. When we asked for more the staff refused.
Check-in into the apartment was the most terrible experience of my life, one particular staff member was very rude, hotel manager was no help either - not a great way to start our holiday.
Despite this, we did have a pleasant stay at Artique, the apartment were very modern, amazing views. And asides with from the forementioned staff members, others at reception desk (especially the casual staff) were very friendly and great help.

  • Stayed: August 2012, traveled with friends
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Thank WQZ_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtiqueSP, General Manager at Artique Surfers Paradise, responded to this reviewResponded July 8, 2015

Dearest Guest of Artique,

We have just noticed that the previous management team has somehow missed responding to your review. We apologise that you did not get a response. Please let us know if you would like to return to Artique and don't forget to let us know that you are a return guest :)

Kindest regards
Melissa & Josh

General Managers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2012

Got this on a secret stay from lastminute.com for $100 per night. The place is ok, I was a bit put off by the "clean up or you will be charged $50 signs" The pool looked nice but the gym was below standard...

  • Stayed: August 2012, traveled as a couple
    • Value
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Thank dieselroxy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtSFP, Manager at Artique Surfers Paradise, responded to this reviewResponded September 17, 2012

Dear guest thank you for your review.
If you could advise what you think is required extra in the Gym we can look at purchasing some more equipment.

Regards Ritchie Gray

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Reviewed August 29, 2012

We stayed in an ocean view room [although between buildings was still] a great view the rooms were comfortable and clean the outdoor area was great to sit out and enjoy the weather
It was an easy walk to cavil but far enough away that there was no noise and while a long walk to Broadbeach was still a nice one to do along the beach.
The spa and gym were great and the reception was very helpful.
the $300 bond is a pain but is advised beforhand and was back in my account in no time.
I would defiantly stay again.
*careful you don’t lose your key down the elevator shaft it cost $150 with the manager meeting us half way.

  • Stayed: August 2012, traveled as a couple
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Thank chip12_jl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtiqueSP, General Manager at Artique Surfers Paradise, responded to this reviewResponded July 8, 2015

Dearest Guest of Artique,

We have just noticed that the previous management team has somehow missed responding to your review. We apologise that you did not get a response. Please let us know if you would like to return to Artique and don't forget to let us know that you are a return guest :)

Kindest regards
Melissa & Josh

General Managers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2012

The location of this property was great, the apartment was great, but the beds were poor quality, and the cleaning was not acceptable standard. The Apartment needed a good clean, paint and new furnishings to meet the 4.5 STAR Rating they displayed.

  • Stayed: August 2012, traveled with family
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1  Thank idkennedy59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtSFP, Manager at Artique Surfers Paradise, responded to this reviewResponded September 17, 2012

Dear guest thanks for the review.

If you could contact us separately and advise the apartment that you stayed in we will update any furnishings needed.
We do have maintenance painters employed full time and apologise that your apartment had not been touched up at the time of your stay.

Kind Regards Ritchie Gray

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Artique Surfers Paradise

Address: cnr Surfers Paradise Blvd & Enderley Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Artique Resort)
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Spa Swimming Pool
Hotel Style:
Ranked #1 of 123 Specialty Lodging in Surfers Paradise
Price Range: $109 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Artique Surfers Paradise 4.5*
Number of rooms: 176
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Also Known As:
Artique Hotel Surfers Paradise
Artique Hotel Apartments Surfers Paradise
Artique Surfers Paradise Gold Coast

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