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“Not as advertised - broken items - unpleasant staff” 1 of 5 bubbles
Review of Ipanema Resort Apartments

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Ipanema Resort Apartments
Wollongong, Australia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Not as advertised - broken items - unpleasant staff”
1 of 5 bubbles Reviewed April 20, 2013

DON'T STAY HERE IF YOU PLAN ON COOKING FAMILY MEALS - the 'basic' kitchen means they include a broken microwave and a hotplate in the tea and coffee making area!! Not a single sharp knife, no utensils, one micro pot/pan without lids - its BYO but then you may as well go camping if you need to bring everything. I burned myself cooking without a lid on splattering hot fat and also burned myself on the toaster which had a wire wrapped across the top of the slots that got hot during use - staff weren't concerned about my injuries, didn't apologise and just shifted blame to me for their negligence. If you want to cook a meal book somewhere with a full kitchen.

If you want a sunny room forget it - I noticed that a lot of the rooms on the sunny side overlooking the pool are occupied by residents. Both chairs on the balcony were broken and useless and the lock on the balcony door was damaged (screws missing) taking forever to open and close. It was all a major inconvenience.

The room had an overpowering smell of bleach and the carpets were stained. The bed was hard and it was cold with only one blanket and no quilt. They advertised that your room is equipped with a laundry but they don't tell you it's a SHARED laundry outside the room.

The sauna doesn't even get hot as there is a two inch gap under the door.

The small old TV didn't even have a plug for headphone use so forget about sleeping if someone wants to watch telly until late.

The room did have a nice view (but you can this at any other hotel tower in the area) although noisy long-term roadworks are going on directly outside.

Overall a cold (both the room and the staff) and unpleasant place to stay. If you want a problem free stay - and a spare roll of toilet paper - go elsewhere.

  • Stayed April 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Lilly X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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163 reviews from our community

Traveler rating
    55
    49
    25
    11
    23
See reviews for
32
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11
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
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  • Any
English first
Sorrento, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 27, 2013

My second time returning here and was just as good as last time. I witnessed the lady on reception blasting someone on the phone, I was almost scared to check-out. The only other thing was my apartment had falling apart furniture & a broken chair. I made several calls to reception to make sure that I wasn't going to be held responsible for these, the next day the maintenance Manager came up and removed the chair and fixed the faulty falling apart couch. All in all pretty good 8/10

Room Tip: Perfect if you wanna be close to the heart of Surfers but not in it.
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank SouthTraveller3943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 25, 2013

We had a spacious 2 bedroom apartment and it suited the 4 of us well. Our Lounge had a deck overlooking the pool and we enjoyed a few swims there as well as a spa. The website isn't mis-leading like some other hotels or resorts that I have stayed at.

  • Stayed April 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 20, 2013

Good location, and great rooms!.and.the facilities here are.great the rooms could with a little more cleaning but nothing to bad! Would recommend staying here!

The only.complaint i have was that we.didn't.know.that nobody was here in reception on a Sunday but the after hour phone was.easy to use! Would have been just to be told that's all

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank tamekka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alice Springs, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed January 11, 2013

The two best things about this complex is the Pool and it's location to the ocean as well as walking distance to all the major entertainment in Surfers Paradise. The furniture was very old and there where dead spots in the cushions on the couch. The shower leaked so I was having to mop up water in the bathroom after every shower. The beds where very hard and very uncomfortable to sleep on.

  • Stayed January 2013, traveled solo
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank MrNate316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Surfers Paradise hotels

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 6, 2013

I stayed here for a week in October, we arrived outside of the reception opening hours but it was very easy to get the key. We had a two bedroomed apartment, very spacious and three balconies all with great views. The BBQ area is a great way to spend a relaxing evening and the spa and heated pool was great. Short walk to the beach and across the road from the bus stop which takes you to all the attractions.

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RhianSPugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed December 12, 2012

Such a great location with a 5 min walk to the beach and down into town. The rooms were excellent we'll set out with lots of space really enjoyed having a balcony to enjoy the warm nights. Great for catching the bus to all of the attractions.

  • Stayed October 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SarahD89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ipanema Resort Apartments

Property: Ipanema Resort Apartments
Address: 2865 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 B&Bs / Inns in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ipanema Resort Apartments 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
All our apartments at Ipanema Surfers Paradise offer great views of the hinterland, Nerang River and the ocean. This unique holiday building is located on the beach side of the Gold Coast Highway, between Surfers Paradise and Broadbeach. ... more   less 
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Also Known As:
Ipanema Resort Apartments Hotel Surfers Paradise
Ipanema Hotel Surfers Paradise
Ipanema Resort Apartments Gold Coast/Surfers Paradise

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