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“Clean Apartment”

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Biarritz Apartments Gold Coast
Reviewed July 10, 2012 via mobile

Check-in was a breeze, we came in 2 hrs earlier before the check-in time so they were still making up the room. While waiting for the room to be ready, the guest relation officer assisted us searching for car rentals since we didn't do a pre-book, car rentals were all unavailable at the airport as it was a school holiday.
The beach is just a walking distance. Hotel Security is good, we were not worried even we came back late.
You definitely need a car to travel to the theme parks, surfer paradise.
The apartment is clean and spacious. Comes with washer & dryer, microwave, dishwasher, all those kitchen necessities. The only complaint for me is that hotel do not provide heater as the month we travel to gold coast was the peak of winter.

  • Stayed: July 2012
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2  Thank enay e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiarritzApartments, Manager at Biarritz Apartments Gold Coast, responded to this reviewResponded July 31, 2012

Thanks for your great feedback. The majority of the theme parks are out of town a bit and away from just about all Gold Coast accommodation; but there are several alternatives for getting there and we're always happy to recommend and assist in arranging the most appropriate means of transport for our guests. All our apartments are fitted with reverse cycle air-conditioners so heating is provided. If any guests are unsure about such services we encourage them to ask our friendly reception staff for assistance.

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Reviews (132)
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98 - 104 of 132 reviews

Reviewed April 17, 2012

I stayed in these apartments with a ground of friends. The apartment we had booked was in their "Basic" category but was a lovely spacious and modern 3 bedroom apartment with lovely balconies with views to die for over the sea. It was clean and tidy on arrival, the rooms were all a decent size - a huge master bedroom, a double sized room with two singles and a double sized room with a queen bed.
The apartment is located walking distance to some nice shops and restaurants and is also close to a bus stop if you want to head further afield. The pools (indoor and outdoor) and spa at the hotel are all in good condition and there is a large tennis court that you can hire rackets and balls to use for only $6.
The only bad thing I have to say is that there was only one sachet of dishwashing liquid in the unit for the 5 days we were there and no powder for the dishwasher so we had to go and purchase some ourselves.
Overall we had a fantastic stay and I would highly recommend these apartments.

  • Stayed: March 2012, traveled with friends
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1  Thank LAJSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiarritzApartments, Manager at Biarritz Apartments Gold Coast, responded to this reviewResponded April 19, 2012

Thanks for your great feedback. You've really hit the nail on the head as far as our competative advantage goes with our spacious apartments, big balconies, great facilities and convenient location. Being self contained apartments, we're happy to provide enough tea, coffee, milk, toilet paper, dishwashing and laundary detergent to get you started, but after that its up to the guest to choose what best suits their needs for the duration of their stay.

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Reviewed January 29, 2012

We had a 3 bedroom apartment which was very spacious and well appointed. It's also in a great location close to shops, beach and casino. However, when you check in and end up having to clean the apartment yourself it is a big let down. There were even dirty tissues under the couch.

  • Stayed: January 2012
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5  Thank Donnaelizabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2012

Great place to stay. We stayed in a 2 bedroom apartment (no. 26) which was modern and well presented.

Gold coast is a windy place and being one 'row' back from beachfront made balcony a little less windy. Very few people in beachfront apartments use balconies in afternoon.

Room highlights are- 2 large flat screen TVs, 2 bathrooms (en suite brand new), new washer and dryer, Induction cooktop, sofa bed, airconditoned, plenty of pillows, fans in all rooms and large living area.

Property highlights - tennis court, 2 pools, spa, gym, sauna, games room, secure parking and helpful staff.

Outside pool was warm enough for kids and inside pool got plenty of use on bad weather days.

Short walk to broadbeach shops (though might need a bus for large grocery shop) and 20 mins walk to heart of surfers.

Will stay here again and highly recommend.

Room Tip: Level 6 is high enough to get a good view, yet sheltered from the constant winds and near enough to...
  • Stayed: January 2012, traveled with family
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2  Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2012

I chose the Biarritz to have my 30th birthday week with 14 friends. We hired out a 3 bedroom and 2 2 bedroom basic apartments for 5 days. The value for money was incredible.
The staff were AWESOME, they make you feel so welcome and nothing is ever a problem.
The BBQ area is fantastic for entertaining and you can really have some fun in the pool while relaxing with a few beers in the entertaining area.
The tennis court is awesome and you can borrow balls and rackets for free :)

The apartments themselves were anything but BASIC! They were great, perfect for families or friends, fully functional, and with AMAZING outlooks to the beach. 10 minute walk to Broadbeach for breaky or the shops, you can't beat the locations. 2 minutes and you are in the ocean! We used a total of 4 apartments of the 5 days and ALL of them were special.

Thanks again to all the staff at the Biarritz, what wonderful memories I will have of our stay there, we will be back!!!

Room Tip: Face the ocean and go up high!!! We were on the 14th floor, lush!
  • Stayed: January 2012, traveled with friends
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2  Thank Amy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2012

Let me make it clear that the property is well appointed and the refurbished rooms are well set, although if the upkeep is maintained the property would have faired much better in my opinion.

Got a 2 Bedroom Apartment where one room's ceiling hardly worked. The entire apartment had just one Air Conditioning Unit which meant at peak of summer (i.e. high 30's temperature everyday) you need the air conditioning running literally 24 hours a day.

But when you air conditioner floods the lounges due to it leaking water, it definitely does not count for a comfortable stay as neither can you use the air conditioner nor can you stay without it.

What probably made it worse was that we stayed for 7 days and throughout the stay the Management could not arrange for servicemen to come rectify this issue originally the excuse was it was Christmas which ideally as an emergency backup they should still have some point of contact should the need be. But none the less we gave them the benefit of waiting till after christmas as requested by the Management.

Not only did no one turn to fix our A/C we constantly had to mop up the floor by ourselves even though the Management had seen the extent of flooding that the A/C would do... no courtesy service to come mop up the floor and upon checkout we were expected to pay the full price no acknowledgement for our inconvenience. None the less I left a message for the Manager to give us a call so that I could take this matter further up.

Till date being almost 30 days after our stay neither have I recvd any follow up call and my credit card has been charged the full amount.

Quite disappointed especially given the fact on the first day given the set out I was envision checking out an apartment for sake of an investment... so here is a heads up even when the management knows that there is a potential investor they don't give a damn let alone leaving me clueless to their service given you would a mere guest...

  • Stayed: December 2011, traveled with family
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4  Thank BestAccountant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2012

My husband booked this place in error. He had a whole lot of tabs open, we decided on one, then he managed to book the wrong one. We had left our run far too late anyway so for the circa $200 per night we were wanting to pay, there wasn't anything I was particularly enamoured with anyway, so we just kept the booking.

The apartment we stayed in was very roomy. It had two bathrooms, two bedrooms, lots of living space and a decent sized balcony. The kitchen was great, modern oven, dishwasher, fridge and loads of kitchenware.

Location was fine, close to the beach, a few restaurants within the general vicinity and not too far to Broadbeach.

Facilities were pretty good and well maintained, as was the apartment in general.

Staff were friendly and helpful.

For me personally, decor is generally a deciding factor on where I choose to stay. I was aware that the Biarritz was a bit eighties and so wouldn't have chosen to stay there and on my own personal scale would have only given it a three, however, for many people I realise decor doesn't come into the equation, so have given it a four. The apartment we were staying in had had some of the decor updated, the ensuite was modern, the kitchen was pretty modern and some of the furniture had been updated. There was still terribly garish couches and doona covers, lots of archways, curving walls with mirrors and the shower screen was made of that browney-yellow plastic that was so popular in the eighties. The main bedrrom also didn't have proper curtains (just those vertical fabric blinds) so we were woken early by the sun. Everything was very clean and well maintained though.

  • Stayed: January 2012, traveled with family
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3  Thank Scez79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Biarritz Apartments Gold Coast

Address: 85 Old Burleigh Rd, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #75 of 123 Specialty Lodging in Surfers Paradise
Price Range: $110 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Biarritz Apartments Gold Coast 4*
Number of rooms: 5
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Also Known As:
Biarritz Apartments Gold Coast Hotel Surfers Paradise
Biarritz Apartments Gold Coast Surfers Paradise

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