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Mantra Crown Towers
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Reviews (2,562)
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Reviewed June 9, 2013

Stayed at Mantra Crown Towers for a girls weekend away. Everything about the hotel went well beyond our expectations. The room was spacious and clean and all amenities at the hotel of a high standard. Great friendly staff from reception to the restaurants and bars and the Calmer Therapies Spa. As this was my 4th stay here would recommend it for any occasion.

Room Tip: I would suggest an ocean view room above level 12 because of less street noise and the view is amazing.
  • Stayed: June 2013, traveled with friends
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Thank Jodie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraCrownTowers, Manager at Mantra Crown Towers, responded to this reviewResponded June 11, 2013

It’s great to hear that you continue to return to Mantra Crown Towers time and again! We trust that our hospitality will continue to bring you back to stay with us for many years to come. Thank you for taking the time to post your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2013

My Partner and i stayed at The Crown Towers for 10 nights in the middle of May, this is a great hotel. All the staff are very friendly and always happy to help with any questions about transport, tours or anything to do with the hotel. We stayed in room 301, even though there isnt a view of the beach you can see the Sling Shot which gave us entertainment. Our room was fairly modern, with the kitchen a great money saver. The outside pool is amazing, but it was too cold to use it, so we spent our time in the indoor heated pool and spa. The two restaurants are great too. The only thing was the internet which is very expensive and the TV stations weren't very clear (analog will be turned off end of this month so im guessing that will be upgraded). Overall we are very happy with this hotel and will recommend it to our friends. :)

  • Stayed: May 2013, traveled as a couple
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Thank Kristen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraCrownTowers, Manager at Mantra Crown Towers, responded to this reviewResponded June 11, 2013

Thank you for your comments. It is pleasing to know that we have served you well and that you have enjoyed all the facilities our resort has to offer. Please let us know when you are next planning a holiday to the Gold Coast, we would welcome the opportunity to assist you with your accommodation.

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Reviewed May 20, 2013

We had a lovely time. The staff were friendly and helpful. Convenient parking and nice facilities made our weekend very enjoyable. We were very happy with the service at the poolside kiosk. We enjoyed a lovely lunch without having to walk into Surfers.

Room Tip: Ocean views were breathtaking. At the moment there is a bit of noise from road works.
  • Stayed: May 2013, traveled with family
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Thank Bev K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraCrownTowers, Manager at Mantra Crown Towers, responded to this reviewResponded June 11, 2013

It’s great to hear that you had an enjoyable stay at our Resort and our staff will be pleased to know they served you well. We thank you for taking the time to post your comments and would welcome the opportunity to assist you in the future.

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Reviewed May 20, 2013

Having stayed at Mantra Legends, we were keen to compare with Crown Towers.

Being winter, occupancy levels were clealry not approaching the benchmark 80%. it was very quiet. We asked for a room above level 9 in our booking (this is our standard request on the Gold Coast as you often get a water view above the foreshore casurinas and lower level buildings and minimise the street noise) and were accomodated with room 901, close to the lifts and high enough to avoid the worst of the traffic and ride-park noise from across the road.

There is an incongruence in security at this hotel. We were required to hand over our drivers license, credit card for damages AND sign our life away, but at the same time we were harassed by a group of seven 20 something guys with beers in their hand when driving in to check-in and a guy riding a push bike in the lobby when we returned from dinner....go figure.

The room was far from new but its a better size than the Legends suite we had and was well maintained (good paint, carpets etc), although some of the furniture was well past its prime (excessively scratched/stained etc). However, being on the southern side of the hotel, the room and balcony did not get any of the winter sun and was cold, and there is no air-conditioning or heaters in the rooms. The bed wasnt luxurious (try Hilton Surfers or Sofitel Broadbeach - wow), but it wasn't quite as hard as Vietnam beds or Savanah Broadbeach either.

The pools are the highlight of this facility - the outdoor, although cold at this time of year is huge and has a wonderful large sandy beach. The heated indoor pool and spa are just the ticket for cold or wet or windy or overcast Gold Coast days (and nights).

After our last experience with the restaurant downstairs (Changmai Thai) we decided to try our the restuarants at the Chevron about 200 metre walk towards surfers central - and werent disappointed with disappointed with Chelles for dinner and for our 2 breakfasts - both Flames and Sardjona's. There was a quality busker here both nights. (and of course we had to hve our monthly traditional thai massage in the same complex at Herbal Massage (see spearate review).

Room Tip: Northern side above level 9.
  • Stayed: May 2013, traveled as a couple
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2  Thank BrisVegasFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraCrownTowers, Manager at Mantra Crown Towers, responded to this reviewResponded June 11, 2013

Thank you for your comments. We are pleased to have been able to fulfill your requests in terms of unit location, as we strive to make our guests’ stay as enjoyable as possible. In regard to your comment on security, the measures we take with our guests on check in is to ensure the security of our units and the enjoyment of all guests. We are unable to control the actions of persons outside our building but are diligent in monitoring the behavior of guests in house. We would welcome the opportunity to extend our hospitality to you again and exceed your expectations with the quality of our units and great service.

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Reviewed May 19, 2013

Stayed on lower floor (1 bed unit ) with view to street as this was the only one available at this time of the year. Did not inconvenience us in any way at all. Complex is large with big open spaces inside & out & with 2 extremely well designed pools (1 heated indoors ) as well as a clever 'pirate ship' pool for the kids. Overall the complex is more of resort style. There is a good Thai restaurant on site as well as a couple of food outlets. The rooms are quite large & well appointed & the bed was very comfortable. Situated at what I would call the top end of Surfers it is an easy walk across to the beach or down into the central shops & attractions. The work going on in Surfers at present, putting in the light rail, is a pain to both shops & visitors, but should be great when finished & operating.

Room Tip: Probably a good idea to book early for school holiday times to get a higher room with view.
  • Stayed: May 2013, traveled as a couple
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Thank b4bucket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraCrownTowers, Manager at Mantra Crown Towers, responded to this reviewResponded May 21, 2013

Thank you for your review. It's pleasing to hear that you enjoyed the convenient location and great facilities our Resort has to offer. We would be delighted to assist you with making your next Gold Coast holiday an enjoyable and memorable one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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