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Mantra Wings
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Reviews (638)
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All reviewspink poodlethe gold coastbedroom apartmentlarge balconyroad noisespa bathsteam roomsized bedafter hoursstay there againa great stayminute walkdvd playerwashing machine and dryersurf clubgreat facilitiesgreat pool
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441 - 446 of 638 reviews
Reviewed April 16, 2014

We stayed for a week in a mantra wings apartment. We had got an amazing deal to stay at this place and it over delivered! Great spot, easy to walk to beach or shops, it worked out better for us those as we had hired a car and they had free undercover parking! Friendly staff, were always happy to help out with our tourist-based questions! Apartment was fantastic! I wasn't expecting such a huge space! Full cooking and washing facilities, great lounge area, air conditioning (a blessing!) and heaps of storage space. Wifi you did have to pay for, but wasn't a big issue (and wasn't expensive). Highly recommend, would happily return. Cheers!

Room Tip: Good choice if you have hired a car as it has free, covered parking and only a 5min drive to all the major locations in surfers.
  • Stayed: April 2014, traveled as a couple
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1  Thank Bramley11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry G, General Manager at Mantra Wings, responded to this reviewResponded April 16, 2014

Dear Bramley11, thank you so much for the wonderful review you have recently posted on our Trip Advisor Review site, it was such a pleasing review to read and really covered all of the touch points that we strive to deliver on every day.
Location, Service & Facilities are the key points I look for in every review I read, I truly believe if i read those then we are delivering a great product.
Thank you once again and I look forward to welcoming you back to the Resort some time in the future.

Kind Regards
Kerry Gribble
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2014 via mobile

We stayed on level 11 with great views it was very spacious unit modern and full cooking facilities. The pool area was lovely and the heated pool was very nice. The only problem was that reception had limited opening hours. Bonus is free parking!! Would stay again for sure.

Stayed: April 2014, traveled with family
Thank nedkellie68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry G, General Manager at Mantra Wings, responded to this reviewResponded April 15, 2014

Dear nedkellie68, thank you so much for your recent review of your Holiday at Mantra Wings on our Trip Advisor Review site. It was great to be able to provide you with a unit on the 11th floor as the view up their is fantastic. The Pool is great this time of year and being heated allows you to enjoy it that much more.

Whilst we do have limited Reception hours (8.30am - 5pm during the week, and slightly reduced hours in the weekend) we do have after hours operators able to help with most questions and on site management where required as well.

Thanks once again for your feedback it is certainly most appreciated. I look forward to welocming you back on your next visit.

Kind Regards
Kerry Gribble
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2014

Greeted by very friendly Lisa at reception. Our room was available when we arrived so able to check in early. We had a 2 bedroom apartment which was spacious and very well presented and well equipped. Views over the ocean and river were great. Will certainly be a regular guests when visiting family
. Margaret M.

  • Stayed: March 2014, traveled with family
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2  Thank Margaret M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry G, General Manager at Mantra Wings, responded to this reviewResponded April 7, 2014

Dear Margaret M, thank you the wonderful review on ourTrip Advisor site of your recent stay at Mantra Wings.

I enjoyed reading your review as it has ticked a lot of boxes for our key focus at the Resort, those of friendly staff, good presentation and a guest wanting to come back regularly are all indications we are on the right track in our delivery of Guest Service.

Thank you once again and I look forward to welcoming you back regularly in the future.

Regards
Kerry Gribble
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2014

Me and 3 of my friends stayed there for my 22nd birthday.Great hotel! and we were even allowed to check in early.the receptionist was loverly and was so nice to let us check in early as we had been driving 10 hours from nsw.

Room Tip: great hotel.spewing there wasn't a mini bar. nice big balconys tho and loverly friendly reception.
  • Stayed: March 2014, traveled with friends
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    • Sleep Quality
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    • Cleanliness
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Thank christymw92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry G, General Manager at Mantra Wings, responded to this reviewResponded March 24, 2014

Dear christymw92, thank you for posting your recent review on our Trip Advisor site. I was especially pleased to read your comments on the staff which I shared with them today.
Whilst check in is not normally available till 2pm, where the room is ready we certainly like to allow our guests in to the Resort early so they can make the most of their holiday. I am glad we were able to accommodate an early arrival for you on this occassion.

Thank you once again, we look forward to welcoming you and your friends back in the future.

Regards
Kerry Gribble
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2014 via mobile

We love the facilities and amenities in the apartment (full kitchen and laundry facilities, cable TV, stereo and spacious balcony with views across the Gold Coast and surrounds).
However, we were disappointed that in the 3 bedroom apartment, there were no air conditioners in bedroom 2 and 3.
Thankfully, the weather in the evening was windy but it was really hot in the day.
There were also no locks in all the bedrooms and the locks for both bathrooms were faulty which was a little inconvenient.
Overall, we enjoyed our stay at Mantra Wings and if we do visit Australia again, we would definitely consider the accommodations at Mantra Group!

Stayed: March 2014, traveled with friends
3  Thank estn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry G, General Manager at Mantra Wings, responded to this reviewResponded March 18, 2014

Dear estn, thank you so much for your recent contribution towards our Trip Advisor Review page, I certainly appreciate your very balanced appraisal of our resort. I also appreciate that if all of our bedrooms had Air Conditioning it would certainly make for a more comfortable stay when the conditions are so humid. The lounge rooms however are equipped with oversize units so that when doors are left open the cool air will flow through to the bedrooms.
I have asked the maintenance team to look into the situation you expereinced with locks. Please accept my apologies for the lack of attention on this issue.
Thanks once again for your feedback and I would welcome you back to our resort in the future.

Kind Regards
Kerry Gribble
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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