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“ok location great price but outdated”
Review of Mari Court Resort

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Mari Court Resort
Perth, Australia
Level 5 Contributor
78 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“ok location great price but outdated”
Reviewed March 6, 2013

Apartment was outdated needs refit furniture damaged bathroom's dirty and tiles broken needs new vanity units in bathrooms Our carpet was wet in the main room as some one had locked the door open and left the blinds open had to spray down the apartment cause it stank of dampness big massive goudges out of the benches in the kitchen dishwasher was dodgy washing machine was very old and rusted and made huge noise dryer was old and damaged Staff were nice to us Games room was damaged from water leaks and looked like a sewer leak some new equipment in there would also be good as very outdated games my teenagers wouldn't go near it. Needs painting in the rooms as too many fix ups and patchy walls looks terrible guys !!!! there is a reason this place is cheap... And can be very very loud at night you can also hear everyone going to the toilet as the system fills every time someone else in another apartment goes You can also Hear everyone bashing around in there apartments. Dont expect anything extra there is no cable or sat tv internet is not free for your room pool was not heated like website stated was freezing cold .. No gym or Bar or anything either

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariCourtFamily, Manager at Mari Court Resort, responded to this review, March 7, 2013
Thank you for your comment about the age of the games in the games room, they do not belong to management but we have spoken to the owner and shown him your comments.
There were no sewer pipes near the games room but here was 2 small leaks from a storm water pipe which now have been fixed.
Our pool is heated all year round at 27c which varies depending on rain fall which can lower the temperature.
Unfortunately when you stay in any multi story resort you will hear noises from adjoining apartments it is unavoidable.
All our apartments do have free Foxtel cable TV.
As new managers we are currently reviewing all of our apartments and will be talking to all the owners regarding updating.
It is unfortunate the guest did not inform us of his concerns during his stay as we would have done our best to address the issues.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • Any
English first
Melbourne, Australia
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 2, 2013

Nice gardens. Rooms ok but what annoys me is the constant small charges half a roll of toilet paper for a 7 night stay then they charge you for any more used. Coffee tea etc same thing. I thought service was arrogant also the games room unusable due to the location

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariCourtFamily, Manager at Mari Court Resort, responded to this review, March 4, 2013
Thank you for taking the time to send in a review.
Mari court is now under new management and you can be assured every apartment has new toilet rolls and complimentary condiments to start there stay.
Our apartments are self catering so we endeavor to offer the best value for money by keeping the cost of staying with us as low as possible.
Our rooms are serviced half way if the stay is over 8 nights with a room clean ,linen change and complimentary condiments replaced.
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Ballarat, Victoria
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 21, 2013 via mobile

We stayed in November 2012. Had an amazing time!! Booked a 1 bedroom apartment and to our surprise we were upgraded to a 2 bedroom apartment! Loved the room very spacious and very clean. Grounds were also very clean and well maintained. Staff were very friendly and helpful! Defiantly recommend this Hotel to family and friends! Such a great price, clean and comfortable! Would defiantly stay again!!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariCourtFamily, Front Office Manager at Mari Court Resort, responded to this review, February 23, 2013
Thank you for staying with us.
We hope you will be back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 16, 2013

We booked 3 x 2 bed apartments for 4 nights for my family. The apartments were clean and comfortableand large. So sick of seeing reviews with pics of this n that With negative comments on trivial things on trip advisor reviews of venues. At the end of the day you are not paying for5 star accommodation. Im not sure what people expect And wear and tear happens. But these apartments are neat and clean We will definitely stay again. It is quite a central location n short walk to beach. The grounds are lovely. Beds comfortable had everything we required. Only thing I could say is keeping my 1 told granddaughters grubby finger prints off glass top tables little challenging. Thank you for a great stay.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Niecey1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariCourtFamily, Manager at Mari Court Resort, responded to this review, February 18, 2013
Thank you for your kind words.
We are very pleased that you had an enjoyable stay and look forward to you staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 7, 2013

Carpets were ripped and dirty.
Shower and bathroom looked like they have never been cleaned.
The apartment needed a vacuum, due to hair being in the bathroom and toilet.
The fridge was filthy.

The service was poor. One office person was very rude.

Being on the top floor we had to carry all of our luggage up the stairs.

The pool was OK and location good.

Very dissapointed. Not worth the money.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DanielleG91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariCourtFamily, Manager at Mari Court Resort, responded to this review, January 15, 2013
Unsubstantiated complaint - investigation pending to likelyhood of malicious origin. The managers of Mari Court have not been involved with any guest complaints to substantiate the above false claim . If your'e planning on staying at Comfort Inn & Suites Mari Court our friendly team will provide the best service & we're sure you'll enjoy our resort. The reviews say it all.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manukau City, Auckland, New Zealand
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 1, 2013

Cant really fault Mari Court, was very clean, had aircon and the like, big kitchen and decks front and rear. Staff could be onsite more would be the only real gripe, theyre not available generally after half five but are more than helpful when they are there. Pool is perhaps a little small but we still took full advantage of it! Great setting with all the palm trees. Bus stops are real close too. Would gladly stay again should we return. Only bad point we had extremely hard matresses which were not to our liking.

Room Tip: Get a second storey apartment if you can.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karl R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level 3 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 11, 2012

We stopped here for two weeks in November on our trip from the UK.
Its located half way between Surfers and Broadbeach. ABout 15 mins walk both ways.
Although the bus stop is very close, although we got a taxi on acoupel of days.
Reception booked the taxi and they were there within a couple of minutes.
Has underground secure car park with childrens game area.
We had apartment with two bedrooms. Kitchen with fridge, freezer, dish washer. Also had washing machine, tumble dryer.
Longe had flat screen tv. Balcony over looking pool area. Although view is limited from some due to trees (Although this gives you privacy and was not a problem) Some apartments get the sun, others are in the shade, so could be worth asking when you book.
Reception staff very helpful. Night secutiy guard whilst we where there.
You can be on the beach in less than one minute as its just out of the hotel, turn left and walk about 100 metres. This area of the beach had a life guard and was quite. We walked up the beach to Surfers or Broadbeach.
Key fob had a 25% discount of Sage restaurant at Broadbeach. This was a great place to eat, but we found if you ate early(Order before 6pm) you got 40% off.
A lot of restaurants let you take your own wine and charge a small corkage fee. I find this strange but totally acceptable here.
Pool has bbq area set at side of pool when you can cook and eat.
This are was always clean as was the pool.
Reception booked any trips we wanted and didn't charge.
Internet available in reception.
You won't be dissapointed if you stop here.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
5 Thank CCSIceman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mari Court Resort

Property: Mari Court Resort
Address: 23 Wharf Rd, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Comfort Inn & Suites Mari Court)
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 122 Specialty Lodging in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mari Court Resort 3.5*
Number of rooms: 59
Official Description (provided by the hotel):
Mini Golf ... more   less 
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Also Known As:
Mari Court Hotel Surfers Paradise
Mari Court Resort Gold Coast/Surfers Paradise

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