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“Loved Every Second!!!!”

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Surf N Sun Beachside Backpackers
Noosa, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Loved Every Second!!!!”
Reviewed October 27, 2013

We stayed here for 2 nights in a private room was very clean and tidy, excellent facilities for a cheap price. Staff are really friendly and fun. I will be recommending Surf N Sun to anyone who is traveling. Loved every second here will defiantly be going back again :)

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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247 reviews from our community

Traveler rating
    100
    65
    32
    32
    18
See reviews for
3
32
60
4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Any
English first
Dublin
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 23, 2013

I stayed at this hostel for two weeks and I had a great time. It has a pool and bar which was good. The kitchen is very clean and the common area is so comfortable with a large list of movies to choose from. Free tea and coffee is also supplied, along with a few sauces and salad dressings. There is an oven, which is rare in most hostels. Free use of body boards etc. The staff are very friendly. The rooms are comfortable and cleaned every day. we had a TV in our room and we could request a movie to be played on it at reception. The beach is only like 40 second walk, its right behind hostel. I would recommend this hostel as I had a great time there.

Stayed September 2013, traveled as a couple
Helpful?
Thank MARYJODublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed October 23, 2013

This hostel was a great value, felt right at home with the help of the awesome staff going above and beyond to make sure our stay was as good as it could be! Great environment with a close, family feel. Rooms are what you would expect from a hostel. What the rooms lacked the helpful, friendly staff made up for 10 times over.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MandaAnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
1 review
Reviewed October 22, 2013

I stayed here with my fiancée and we were hesitant about staying here as some of the reviews had put me off. However, i really don't know what those other reviewers seen as I had such an enjoyable stay and would recommend this to anyone who is travelling/backpacking! The place has such a brilliant atmosphere, clean rooms and bathrooms with excellent facilities and reasonable prices! Staff are extremely friendly here and I want to particularly mention a tall Irish man who's name we didnt get! He went above and beyond for us during our time here. He is a credit to your business! I would recommend Surf N Sun to anyone as it was most definitely a stay to remember!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kelo_11, General Manager at Surf N Sun Beachside Backpackers, responded to this review, October 23, 2013
Hi
Thank you so much for your nice review.
We had a few bad reviews from non backpackers that don't quite get us.
We are not the ritz , a bit old but a hostel that caters for fun backpackers wanting to socialise.
The staff will be happy to hear this as they are a nice friendly bunch .
Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 20, 2013

The rooms were really disgusting and felt so dirty. I couldn't even shower in the bathroom because i feel like i would have been dirtier after the shower. The rooms were also very dark and dingey with not much natural light getting in. The room just felt run down and depressing. I have to say the kitchen was clean and the common area and the staff were lovely but it's a shame the rooms let it down. It's close to the beach but a good 15 minute walk into town. Wouldn't recommend staying here, 1 night was enough.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Claire M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kelo_11, General Manager at Surf N Sun Beachside Backpackers, responded to this review, October 21, 2013
Hi

We take all reviews very seriously and have looked into yours.

Our rooms get cleaned everyday but sometimes the other quests that share your room can bit a bit messy.Thats the joy's of backpacking shared accommodation i am afraid .
The bathrooms are a bit old but get a good cleaning everyday.
Calling us a dirty hostel and then saying our kitchen and tv room is clean is a bit confusing??
Not sure what direction lol you where going during your one night stay with us but the town centre is about 7 to a 8 minute walk tops.
Not once during your one night stay did you come in and let us know your concerns.We could of moved you rooms or given you a full refund as you were not a backpacker.

Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 12, 2013

Rooms are disgusting even for backpacker standards, the staff are useless and very unhelpful! If u use the laundry room then u need to sit and watch it or the staff will throw your clean clothes on the floor!! I've stayed in many backpackers and this is by far the worst!! Do not stay here!!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rachie45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kelo_11, General Manager at Surf N Sun Beachside Backpackers, responded to this review, October 17, 2013
Hi

We take all reviews very seriously and take great pride in looking after our guests.

The staff are very friendly and helpful The rooms get cleaned every day. We are a fun and party hostel which you seemed not to like.!!!!!

We would never just throw washing on the floor. If we had to remove your clothes from the washing machine we would put it in the washing baskets provided. Did you come and ask us .No, you are just guessing that it was us and not a fellow guest?
Not once did you come to us to let us know of any problems that you might of had.

Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 5, 2013

Nice and friendly staff, clean bathrooms, good spacious kitchen, very happy to stay here as had to move from another hostel. Beach right out front, roadwork very busy around but no problem when inside. Would def. recommend!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stardust21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Surf N Sun Beachside Backpackers

Property: Surf N Sun Beachside Backpackers
Address: 3323 Gold Coast Hwy, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Free Parking Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #59 of 122 Specialty Lodging in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Surf N Sun Beachside Backpackers 2.5*
Number of rooms: 16
Official Description (provided by the hotel):
LOVE THE BEACH! GOT THE LOCATION! Come Home to the best Hostel On the Gold Goast.All Dorms and En suites have been fully renovated.FREE UNLIMITED WIFI AND FREE INTERNET COMPUTERS.Surf n Sun is the only hostel in Surfers Paradise with a fabulous 'beachside' location.If you love the beach well we have the location.Just 30 seconds walk from our hostel to the golden sands of surfers Paradise Beach Voted No 4 Hostel in Australia Hoscar Awards 2012If you want the true backpacking experience that is friendly and fun then come home to* Free WiFi* Free Washing* Free Body Boards* Free Movies* Free Tea and Sugar* Play the wii* Free linen* Free Blankets* Free Towels* Free Nights out and Free Drinks* No Deposits for the kitcken!! all plates, cups, bowls etc are free . * Free bag storage* Free use of the B.B.Q* Surfboard Hire* Free pick up and drop off* Cheap Drink at the Hostel Bar 'The Surf Shack'Free WiFi and Free Laundry to hostelworld Guests.(Please ask at reception,conditions apply)Lonely Planet - 'The Epitome of Surfers Paradise wrapped up in one big bundle of backpacker heaven.With an emphasis on fun and frivolity and staff that love to party, it's no wonder that rooms here get booked up well in advance'.Backpackers have traditionally voted with their feet. That's why this family owned and operated hostel, has been the No 1 hostel for travellers from all over the world, for over 20 years. ... more   less 
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Also Known As:
Surf n Sun Beachside Backpackers Hotel Surfers Paradise
Surf N Sun Beachside Backpackers Gold Coast/Surfers Paradise

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