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“Happy stay”
Review of Chateau Beachside

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Chateau Beachside
Reviewed June 26, 2013

We booked our stay last minute, our room was small but cozy and was very clean, we also had a great view of the city lights and surfers paradise beach, the rooms were in our budget, fantastic location and the staff were friendly and very welcoming, we will definitely be back.

  • Stayed: June 2013, traveled as a couple
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Thank Cindy Joy Joy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateau2012, Front Office Manager at Chateau Beachside, responded to this reviewResponded June 27, 2013

Thank you Cindy for leaving some lovely feedback regarding the Chateau. We appropriate and value all our reviews from our guests. If you are on the Gold Coast on Tuesday 02 July we would love to invite you and your family for a lovely day by the Chateau Beachside Heated pool. We are having Currumbin Bird Sanctuary visit us with all their fury friends.

We hope to see you back at the Chateau Beachside resort in the near future.

Chateau Reception
07 5538 1022

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1,537 - 1,543 of 1,739 reviews

Reviewed June 25, 2013

We enjoyed our stay at Chateau Beachside. The apartment was clean and the room was spacious. Elevators worked well and parking was OK (able to park until noon next day, though check out is 10am). Staff were on the ball. When we arrived in the room, we found the TV would not work and we couldn't pull out the sofa bed. Seemed that there was a special technique for the soda bed for this room. Inconveniently, we had to call the main number to ask for sheets for the sofa bed, as they didn't advertise the reception number in the room. We thought the sheets would have been previously prepared - they knew we had two children booked. Also we had previously called directly to specifically request twin king single beds, however the apartment we were given didn't have them - but didn't bother us. They soon got the TV working and the sofa bed able to be pulled out. Despite these very small issues, we were very happy with our stay. PS. Toothbrushes not provided.

Room Tip: Too high = no wifi
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  • Stayed: June 2013, traveled with family
    • Value
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Thank Gavin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateau2012, Front Office Manager at Chateau Beachside, responded to this reviewResponded June 26, 2013

Thank you for your feedback on the Chateau Beachside Resort as we enjoy hearing great news of our hotel.

I’m glad to hear that you enjoyed the view over the ocean along with quick efficient service when you checked-in, I will also pass on your appreciation to all of our team regarding your experience.

As you have children you are invited back to enjoy a school holidays spectacular at The Chateau Beachside, by our amazing heated swimming pool. We are having Currumbin Bird Sanctuary visit with all their special friends from baby crocodiles, to snakes, to wombats. We hope you can come and enjoy all the fun with us.

Thank you

Chateau Beachside Team
07 5538 1022

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Reviewed June 24, 2013

This was an excellent location for our needs with a very short walk to the facilities we needed/wanted. The accommodation provides all that you need and we found the room very spacious with a fantastic view of the ocean. If you want a "glamour" room this is not for you but if you want a clean comfortable spacious place to stay in a great location with helpful staff then I would recommend this place !

Can't believe I was wearing a T-shirt in June!!

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
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1  Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateau2012, Front Office Manager at Chateau Beachside, responded to this reviewResponded June 26, 2013

Hi Anne,

Thank you for taking the time to write your review on the Chateau Beachside Resort. We do value our guests comments. We couldn't agree more about our spacious apartments. This is what makes us ideal for growing families. We have something here for everyone......For the kids we have a playground, kids room and pool tables to mention a few...... For the adults we have a cosy spa, heated pool, steam room, tennis court, Gym not to mention the free parking and unlimited free movie hire.

We look ford to seeing you again in the near future.
Kind regards

Chateau Beachside Resort
07 5538 1022

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Reviewed June 24, 2013

clean tidy with good facilities in the heart of the coast and the beach is accross the road ,you can walk to the shops and eateries and nightspots all within 2 blocks the buses to sea world, movie world , wet n wild , dreamwold are close by, the girls in reception are very helpful and have plenty of good advise

1  Thank rob b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

The studio ocean view appartment is the best value, waking up to that view is simply superb the rooms and the whole complex is clean and tidy 24/7, the girls in reception are very helpful you dont need a taxi as your right in heart of surfers . the pool ,spar ,sauna , steam room , bbq and gym all work and the beach is just accross the road, we have been staying there since 1996 have tried several other so called value accomodation due to short notice availability and we keep coming back .

Room Tip: north side ocean view the best
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  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rob b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateau2012, Front Office Manager at Chateau Beachside, responded to this reviewResponded June 24, 2013

Thank you for you lovely feedback. We are so happy to hear that you enjoyed your stay. We couldn't agree more regarding the location. Below is a reference to how great the location is.....

These popular attractions are nearby:

Opposite Surfers paradise Beach (patrolled section)

Newsagent & Licensed Bottle Shop: opposite

Coles Supermarket: 300 metres

Doctor & Chemist: 250 metres

Cavill Avenue, KFC, McDonalds, Hungry Jacks, Post Office: 1 Block

Surfers Paradise Nightclubs: 5 – 10 minutes walk

Jupiters Casino: 10 Minutes by car/taxi; 20 minutes Public Transport

SeaWorld: 8 minutes by car; 15 minutes by Public Transport

Wet n Wild + MovieWorld + Outback Spectacular: 20 minutes by car/taxi, 30 minutes by Shuttle
or 40 minutes by Public Transport

Australia Fair and Pacific Fair: 10 minutes by car/taxi, 15 mins. by Public Transport

HarbourTown (Biggera waters): 20 minutes by car/taxi, 30 mins. by Public Transport

Gold Coast Airport (Coolangatta): 35 minutes by car, 60 mins Shuttle/Public Transport
Brisbane Airport (Brisbane): 60 minutes by car, 75 mins Shuttle


We hope to see your lovely family back in the near future.

Kind regards

Chateau Beachside Team
07 55381022

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Reviewed June 23, 2013

I have stayed at this resort numerous occasions. The room size,cleanliness & views are perfect.. Central to cavill mall easy walking distance to restaurants.. I have found every staff member there to be super nice and making extra effort to make your stay memorable.. A big thank you to Renee 1 & 2. You have made my weekend unforgettable.... thank you both so very much. Hope u enjoyed the choccies... ;)

  • Stayed: June 2013
    • Value
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    • Rooms
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Thank Putikat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateau2012, Front Office Manager at Chateau Beachside, responded to this reviewResponded July 1, 2013

Thank you very much Puti, Its guests like yourself that make us get up in morning's excited to come to work. We take our customer service very seriously and make many friends along the way. We look forward to seeing you back again at the Chateau Beachside.

Renae 1
Renee 2
0755381033

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Reviewed June 23, 2013

I have stayed at a number of accomodation at the Gold Coast now, and this would be in the bottom two. There was not heating/ac: we stayed in winter which was bad, but summer would be terrible. Fat dropped from the hood over the stove while cooking, it was run down, no balcony, and was generally neglected. I had a room with the beach front view, and that was the only thing worth while. There was a terrific view. Parking was bad, going to the pool all you hear is the raging noise of an exhaust fan. Honestly, I wish I never went there, even at a discounted rate I still think is too expensive. Door was sliding on the floor when you open it. You hear every door closing around you and there was incessant beeping and yelling from the street below.

  • Stayed: June 2013
    • Value
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    • Rooms
    • Cleanliness
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Thank RuskyM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateau2012, Front Office Manager at Chateau Beachside, responded to this reviewResponded June 24, 2013

Thank you for providing your feedback on your recent stay.

It disappoints me to learn that you encountered a number of issues during your stay. Most of the minor maintenance issues raised have been investigated and corrective action taken. However, we are regretful that these issues were not brought to our attention during your stay as they could have been remedied immediately.

I am however surprised regarding two of your comments. Firstly we have electric and oil heaters in all our rooms that are all inspected regularly. Secondly we have inspected your oven and range hood to find it in immaculate condition.

Once again, my sincere apologies for your less than ideal stay with us. If you would like to give us another opportunity on your next visit, we are happy to upgrade you to a higher level free of charge.

Regards

Chateau Beachside Team
07 5538 1022

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chateau Beachside

Address: Corner The Esplanade And Elkhorn Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 123 Specialty Lodging in Surfers Paradise
Price Range: $70 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chateau Beachside 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Chateau Beachside Resort is the ideal location for your next relaxing getaway. Only one block North of Cavill Mall, The Chateau Beachside is located in the heart of the shopping, dining and entertainment precinct. Featuring 3.5 Star rated facilities and the world famous sandy shores of Surfers Paradise just metres away, you're sure to find what you are looking for right here!Situated in the heart of Surfers Paradise, all units have spectacular ocean views of the famous Surfers Paradise beach below. ... more   less 
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Also Known As:
Chateau Beachside Hotel Surfers Paradise
Chateau Beachside Surfers Paradise
Chateau Beachside Gold Coast/Surfers Paradise

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