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“Great location and value” 4 of 5 stars
Review of Chateau Beachside

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Chateau Beachside
Mackay, Queensland, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location and value”
4 of 5 stars Reviewed June 15, 2013

Booked a one bedroom apartment for 2 nights, functional kitchen would be great if you wanted to stay longer and would be great for a young family to save some $ during the stay, across the road from the beach and one block up from Cavill Ave has to be the best location you can get. Staff were friendly and very helpful, everything from dinner recommendations to getting WiFi connection on my tab. No A/C but the sea breeze is better any day, Yep I would go back again.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateau2012, Front Office Manager at Chateau Beachside, responded to this review, June 17, 2013
Thank you for your feedback on the Chateau Beachside Gold Coast as we enjoy hearing great news of our hotel. I’m glad to hear that you experienced a pleasurable holiday. Our one bedrooms are pretty amazing, being self contained from full size kitchen, separate bedroom to living, full lounge with dining area not to mention the million dollar views from every room.
We are spotting many whales at present, which is very exciting.

We look forward to seeing you back at the Chateau for another wonderful holiday.

Kind regards

Chateau Reception Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,563 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (295)
Date | Rating
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  • Danish first
  • English first
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English first
Hervey Bay, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 14, 2013

Excellent service so friendly. Easy book in, informative. Clean room, great view. Quiet. Close to everything. We had such a great night. Will be back next year same time. Will tell all our friends. We are locals from Oxenford and could have picked anywhere but have stayed here years and years ago, was great then and still is.

Room Tip: Top floor corner room overlooking ocean and main streets
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RhondandAndrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateau2012, Front Office Manager at Chateau Beachside, responded to this review, June 17, 2013
Firstly, congratulation's on your recent wedding. We thank you very much for allowing us to be a part of this special occasion. Thank you for your valued feedback. Our reception team are a wealth of knowledge, from all attraction's on the coast, to all bus and train services , to where the locals go. We are thrilled to hear your coming back to visit us. Please call direct for your free upgrade to a higher level.

Kind regards

Chateau beachside Resort
07 5538 1022
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scarborough, Australia
1 review
5 of 5 stars Reviewed June 14, 2013

We are a family of 4 , stayed 6 nights and loved every minute. The location is the best especially if you want to be amongst the action and the beach. We were on the 30th level the views are wonderful just make sure you request ocean views otherwise you get just inland city outlook. The apartments are all privately owned and ours was great and tidy, no complaints at all. When in Surfers Paradise there is so much to do and see. We certainly will be booking the same again later in the year .

Room Tip: Make sure you ask for a ocean view above level 10 for the best views
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lillian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateau2012, Front Office Manager at Chateau Beachside, responded to this review, June 20, 2013
Thank you for you lovely feedback. We are so happy to hear that you enjoyed your stay. We couldn't agree more regarding the location. Below is a reference to how great the location is.....

These popular attractions are nearby:

Opposite Surfers paradise Beach (patrolled section)

Newsagent & Licensed Bottle Shop: opposite

Coles Supermarket: 300 metres

Doctor & Chemist: 250 metres

Cavill Avenue, KFC, McDonalds, Hungry Jacks, Post Office: 1 Block

Surfers Paradise Nightclubs: 5 – 10 minutes walk

Jupiters Casino: 10 Minutes by car/taxi; 20 minutes Public Transport

SeaWorld: 8 minutes by car; 15 minutes by Public Transport

Wet n Wild + MovieWorld + Outback Spectacular: 20 minutes by car/taxi, 30 minutes by Shuttle
or 40 minutes by Public Transport

Australia Fair and Pacific Fair: 10 minutes by car/taxi, 15 mins. by Public Transport

HarbourTown (Biggera waters): 20 minutes by car/taxi, 30 mins. by Public Transport

Gold Coast Airport (Coolangatta): 35 minutes by car, 60 mins Shuttle/Public Transport
Brisbane Airport (Brisbane): 60 minutes by car, 75 mins Shuttle


We hope to see your lovely family back in the near future.

Kind regards

Chateau Beachside Team
07 55381022
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sydney
1 review
5 of 5 stars Reviewed June 14, 2013

Thanks to the staff at the Chateau Beachside. You were all friendly and very helpful the room was clean and tidy with everything i needed and the hotel was packed with lots to do. Set close to everything around town its just what i needed. Thanks again will definitely be back

  • Stayed June 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ryan p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateau2012, Front Office Manager at Chateau Beachside, responded to this review, June 16, 2013
Thank you Ryan for your valuable feedback.

We too love the location here. Walk across the road to the beach, across the road to the best nightlife and restaurants in Surfers. Public transport is at the foot of your door. Really doesn't get better than that. We would love to see you back again at the Chateau Beachside for another amazing short stay.
kind regards

Chateau Reception team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surfers Paradise
1 review
4 of 5 stars Reviewed June 11, 2013

Was good value for an overnight stay.. The lower levels facing the city are a bit noisy until very late at night, but it Is a great location, right on the Beach and if you want to be close to the City Centre and Shops.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Kenneth N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateau2012, Front Office Manager at Chateau Beachside, responded to this review, June 11, 2013
Thank you for your valued comments regarding our resort.

We love hearing our guests comment on our resort being VALUE FOR MONEY as we try to include as much as possible in the price of accommodation, being........

Free internet
Free secure car parking
Free latest movie hire
Free boogie board hire
Free tennis equipment hire, full size tennis court and table tennis hire
Free foxtel
Free BBQ facilities
We look forward to your return at the Chateau Beachside resort. Please book direct for your next visit with a free upgrade to a higher floor.

Chateau Beachside Team
07 55381022
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast.au
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 10, 2013

Great location in surfers paradise, its an older building but the view certainly makes up for it, value for money. Awesome buffet breakfast at the cafe looking over the beach. A quiet building, I would defiantly stay again...

  • Stayed July 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Flowlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosebank, United Kingdom
1 review
5 of 5 stars Reviewed June 10, 2013

I stayed for a couple of days. The location was to die for! The dark haired lady was so friendly and professional. She ultimately made our stay and will return again on our next overseas holiday. Thank you for a wonderful experience.

  • Stayed May 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Rachel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateau2012, Front Office Manager at Chateau Beachside, responded to this review, June 10, 2013
Hi Rachel,

Thank you so much for your lovely kind words regarding your stay at the Chateau. It was so lovely to meet you and your husband. We are so thrilled to hear that it was the service you were given that made your stay. This keeps pushing us to provide the ultimate experience in customer service. Our job at front office is purely to cater to your every need which is why we extended our office hours. We have a reception team that is very passionate about their job and this is hard to come by.

We look forward to seeing you back in the near future. Please remember to book direct for your free upgrade to a higher level.

Kind regards

Chateau Reception Team
07 55381022
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chateau Beachside

Property: Chateau Beachside
Address: Corner The Esplanade And Elkhorn Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 125 Specialty Lodging in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chateau Beachside 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Chateau Beachside Resort is the ideal location for your next relaxing getaway. Only one block North of Cavill Mall, The Chateau Beachside is located in the heart of the shopping, dining and entertainment precinct. Featuring 3.5 Star rated facilities and the world famous sandy shores of Surfers Paradise just metres away, you're sure to find what you are looking for right here!Situated in the heart of Surfers Paradise, all units have spectacular ocean views of the famous Surfers Paradise beach below. ... more   less 
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Also Known As:
Chateau Beachside Hotel Surfers Paradise
Chateau Beachside Surfers Paradise
Chateau Beachside Gold Coast/Surfers Paradise

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