We cancelled our reservation at "Chateau Beachfront" which I have been advised by the owner is Chateau Beachside.
We gave more than 30 days notice the owner refused to refund our $200+ deposit - even though there was no clear cancellation policy listed.
The email correspondence that we received from the beginning was abrupt and definitely not friendly - and that was before we cancelled our reservation!
I have been completely put off visiting this place....ever.
- Official Description (provided by the hotel):
- The Chateau Beachside Resort is the ideal location for your next relaxing getaway. Only one block North of Cavill Mall, The Chateau Beachside is located in the heart of the shopping, dining and entertainment precinct. Featuring 3.5 Star rated facilities and the world famous sandy shores of Surfers Paradise just metres away, you're sure to find what you are looking for right here!Situated in the heart of Surfers Paradise, all units have spectacular ocean views of the famous Surfers Paradise beach below. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your Chateau Beachside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Chateau Beachside Hotel Surfers Paradise
- Chateau Beachside Surfers Paradise
- Chateau Beachside Gold Coast/Surfers Paradise