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Reviews (1,806)
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Reviewed 4 weeks ago via mobile

We had a family trip to the Gold Coast and stayed at the Crowne Plaza it was a fabulous place to visit, the pool was great for the kids and the cocktail bar was great for us. The buffet breakfast was one of the best I’d had , in season fruit , fresh eggs it was so yummy. The staff were extremely helpful, we were able to arrive early and use the facilities whilst we waited for our room. I will definitely be staying at the Crowne Plaza again .

Stayed: October 2017, traveled with family
1  Thank julzw303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duty M, Manager at Crowne Plaza Surfers Paradise, responded to this reviewResponded 4 weeks ago

Dear julzw303,

Thank you for sharing your review and feedback. . We are happy you enjoyed your stay and our professional service. We look forward to welcoming you back again soon. Kind regards, Romeo Manager on Duty-Overnight

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Amazing!!! Exceptionally clean, courteous, professional and generous with everything from the supplies in the room, to the breakfast buffet, to in-room dining. Nothing was too much trouble. Staff throughout the hotel whether reception, cleaning staff, food service smiled and greeted all guests even just walking by. Friendly, cheerful. Genuinely seemed to take pride in the service they provided. Truly enjoyable and relaxing experience staying there. Experts in the hospitality industry! Thank you to all staff, especially Sunny!

Stayed: July 2018, traveled with family
1  Thank Tanya F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duty M, Manager at Crowne Plaza Surfers Paradise, responded to this reviewResponded 4 weeks ago

Dear Tanya F,

Thank you for sharing your experience. It is very pleasing to know that all of our staff made such a good impression on you, I will be sure to share your feedback with everybody.
We hope to see you again in the future.
Kind regards,
Romeo Manager on Duty-Overnight

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

What`s better than a short break away from the everyday on the beautiful sunny gold coast during winter? The crowne plaza was a good choice of venue, nice hotel with friendly helpful staff. We were lucky enough to get up graded to an ocean view room & yes the view was amazing. In fact we had a view from the mountains to the sea, even from the bathroom.
Our suite was a great size, the bathroom was very large with a deep bath. The bed was large & comfy, we did have to request more pillows. I was dissappointed it was too cold to use the pool or the outside areas. Waiting for the lifts was slightly annoying, im guessing when its a full house this might be time consuming.
The location is very good an easy 5 mins walk to the beach & a light rail station across the road. We walked back from the night markets & downtown surfers a couple of times, its an nice easy stroll.

  • Stayed: June 2018, traveled as a couple
    • Value
    • Rooms
    • Service
1  Thank cortez48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duty M, Manager at Crowne Plaza Surfers Paradise, responded to this reviewResponded 4 weeks ago

Dear cortez48,

Thank you for your review, we are pleased to know that you enjoyed your stay and our location. We look forward to welcoming you back again.

Kind regards,
Romeo Manager on Duty-Overnight

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Reviewed 5 weeks ago via mobile

Stayed at this hotel with my father and it was simply fantastic. The room was stunning with a gorgeous view and the staff were perfectly friendly and professional.
The welcoming and clean atmosphere along with the stunning room and its beach views, not to mention the great price, this made for a hotel thats not one to miss.
Pay for the breakfast included its a great meal to start the day with many choices to choose from.
And its located right near the tram which is minutes from Surfers Paradise.

Stayed: July 2018, traveled with family
2  Thank Eden R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duty M, Manager at Crowne Plaza Surfers Paradise, responded to this reviewResponded 4 weeks ago

Dear Eden R,

Thank you for your review and feedback. It's a pleasure to know that you enjoyed our location and had a fantastic stay with us. We hope to see you back soon on your next holiday to the Gold Coast.

Kind Regards,
Romeo Manager on Duty-Overnight

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Reviewed July 9, 2018

Very friendly staff and clean hotel, without the 5 star price tag. Restaurant has good range and good value too. Rooms are spacious and the beach is only a few minutes walk. Great choice for medium range.

  • Stayed: January 2018, traveled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank Padi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duty M, Manager at Crowne Plaza Surfers Paradise, responded to this reviewResponded 5 weeks ago

Dear Padi K,

Thank you for your review. We are happy you enjoyed our location. We look forward to welcoming you back again soon.

Kind regards,
Romeo Manager on Duty-Overnight

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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