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BreakFree Imperial Surf
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Reviews (589)
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All reviewsacross the roadgreat locationsub penthousethe gold coastpatrolled beachboth bedroomsair conditioningamazing viewsfamily holidayindoor pooleasy walking distanceocean viewclose to shopsshort walkstay there againopened the doorcavill mall
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463 - 468 of 589 reviews
Reviewed October 1, 2013

Stayed for 4 days in September, no complaints just praise excellent spacious apartment with superb views of Surfers. Staff were lovely and helpful, pool area was clean and tidy, only a 5 min walk to local bars, restaurants, shops etc which was ideal, only regret was not booking for longer!

Room Tip: Ocean view is awesome
  • Stayed: September 2013, traveled with family
    • Value
    • Location
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Thank Sharon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this reviewResponded October 8, 2013

Dear SharonT,
Thank you for taking the time to provide feedback on your recent stay. I am happy to hear that you enjoyed the superb views and found our staff friendly.We look forward to welcoming you back again soon.
Best regards
Rajesh Shetty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2013

We stayed 8 - 11 Sept, on 23rd floor and can honestly say we didn't want to leave. It was a lovely apartment with the views to die for, honestly spectacular! We were extremely grateful that the wonderful friendly staff at reception allowed us to check in early as we arrived after a long flight from Perth as we needed to relax. Relax we did, from the minute we got there, the beds and pillows where so awesome and I had the best sleeps in months, even the sofa was really comfortable, we chilled on the balcony watching the whales frolic in the ocean and the twinkling lights of the city of Surfers Paradise, which was literally only 5 minutes walk from the apartment. The apartment had the little extras that we needed for self catering, we had milk, tea, coffee, etc on our arrival. Washing up liquid, soaps, shampoos, hairdryers and towels (we traveled light so this was ideal for us) and when we did a wash of clothes they even supplied washing powder sachets! We didn't get time to use the pool but it we did stick our toe in and it was lovely and warm. The only downside I can say, which is of no fault of the hotel/apartments, was the noise from the road works which awoke us from our lovely sleep on those lovely beds at six o clock in the morning, and they are doing a lot of it but there isn't much that can be done on that. We can honestly say we will definitely stay there again, it was great value for money and we didn't want to go home :(

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank AndreaBMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this reviewResponded October 8, 2013

Dear AndreaBMc,
Thank you for taking the time to write about your experience with us. I am glad to hear that you enjoyed the spectacular views and found our staff to be friendly and helpful.
We are very happy we were able to assist in providing you with a memorable holiday and look forward to welcoming you back again soon.
Best regards
Rajesh Shetty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2013 via mobile

I'm staying on the 19th floor with absolute uninterrupted ocean views. The view and location in the heart of Surfers Paradise makes the stay great. Unfortunately though my 2 bedroom apartment is very tired and showing its age - most furnishings are scratched/damaged, and our main toilet is leaking slightly. This isn't a big deal as we can just use the ensuite one but I imagine it would be a hassle for a large family.
My other concern is the fan in the main bedroom - it rattles and creaks so loudly I couldn't sleep last night. Fans are necessary too as it is hot and there is no A/C.

Still despite this, being able to sit on the balcony and watch the whales playing in the afternoon sun is an absolute treat. If you are happy to make do with (very) basic rooms, the view and the central location more than compensates. I hope management are in the process of renovating because some minor maintenance and new furnishings would make a massive difference!!

I would recommend to others, but I would warn them not to expect too much in the rooms - just focus on that amazing view and location.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank MelJ96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this reviewResponded September 29, 2013

Dear MelJ96,
Thank you for taking the time to provide feedback on your recent stay. We are delighted to hear that you enjoyed the location and the amazing views!! I am sorry you were disappointed with some aspects of your stay. Yes you are right about the upgrade and renovation. We are in the process of getting this done over the slow season as this is really needed to compliments the location and views.
We hope to have the opportunity to welcome you back in the near future,
Best regards
Rajesh Shetty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2013

The most spectacular views of Surfers Paradise from the 19th floor, with a very generous balcony in length and absolute ocean views from both bedrooms - 19 B. Although the apartment would benefit from a renovation in terms of a good coat of paint, new curtains in 2nd bedroom and lounge as well as replacing some very worn out tables , the bathrooms are clean , bedding was clean and very comfortable , laundry well equipped. Kitchen had basics but could also benefit from a few additional items, like salad bowls.Oven instructions are needed. I would definitely stay again for the perfect location, spectacular views and choice of indoor and outdoor pools. Reception always smelt lovely, clean and fresh. Short walk to Caville Avenue and well lit esplanade at night makes it a perfect choice.

Room Tip: B style apartments have great balconies and definitely aim for floor 10 or higher
  • Stayed: September 2013, traveled with family
    • Value
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    • Sleep Quality
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    • Service
Thank JennyMonty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this reviewResponded September 29, 2013

Dear JennyMonty,
Thank you for taking the time to provide feedback on your recent stay. I am happy to hear that you enjoyed the spectacular views!! I am sorry you were disappointed with some aspects of your stay. We are in the process of getting some of the units renovated and replacing the old furniture with new ones.
We hope to have the opportunity to welcome you back in the near future.
Best regards
Rajesh Shetty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

We arrived on the 6th September and checked in to our 14th floor apartment. Amazing views all around. After personal issues, the next morning we requested to move down to a lower level. Staff were very helpful and organised our transfer as quickly as possible. We really enjoyed our 2 week stay on Level 3 with even better views of the beach from the balcony. Lovely to enjoy our morning coffee. Apartment would look better if it had a refurb but still very comfortable for our family of 4 with everything we needed. Pool, spa, sauna and BBQ area's were great for a relaxing night in. Would defiantly stay there again next time we come to Surfers.

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nellie0305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgrbreakfree, General Manager at BreakFree Imperial Surf, responded to this reviewResponded September 29, 2013

Dear Nellie0305,
Thank you for taking the time to write about your experience with us. Yes, you are absolutely right about the views- they are truly awesome!! I am also happy to hear that our team was helpful and friendly.
We are very happy we were able to assist in providing you with a memorable holiday and look forward to welcoming you back again soon.
Best regards
Rajesh Shetty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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