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“Nothing bad to say”

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Watermark Hotel & Spa Gold Coast
Ranked #8 of 31 Hotels in Surfers Paradise
Reviewed September 29, 2013

Ok I know the title is "Nothing bad to say", but I just wish it had balconies lol. Anyway, this hotel is excellent. Fuss free check in and out, professional yet friendly receptionists, very clean room and ensuite, one of the most comfortable beds I have ever slept in. Location was excellent too, less than 5 mins to the beach.

Stayed: April 2013, traveled as a couple
Thank smokeofsampoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this reviewResponded October 7, 2013

Thank you for your fantastic feedback. We often receive really great comments about the quality of our beds and we were very happy to read that you found them some of the most comfortable that you have ever slept in! Your comments about our guest service have been passed on and we look forward to hosting you in the hotel again one day.

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1,097 - 1,103 of 1,604 reviews

Reviewed September 28, 2013

We, a family of 7 comprising 4 adults and 3 kids stayed here in April 2013. We chose this hotel based on tripadvisor reviews. Prove to be an excellent choice. It is only 4-5 minutes walk to Surfers Paradise, very close to bus stops for buses to all themeparks. Great location....so many restaurants nearby...all walking distance...just opposite the hotel.

The 7D cinema is also just 5 minutes walk away. Plenty of restaurants to choose from ranging from Chinese, Mediterannean, Thai, Western and Indian cuisines.

Good breakfast spread. The rooms are spacious. They have a great concierge indeed. Very helpful staffs. Its good for family with kids too with all the amenities close by. The concierge desk was helpful in giving out directions with maps. Always with a friendly smiling face. Thumbs up to them.

  • Stayed: April 2013, traveled with family
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Thank LOGESHAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this reviewResponded October 7, 2013

Thank you for sharing your comments. It is excellent to read that you enjoyed your stay, our Waves breakfast buffet and the location of our hotel. We will, of course, ensure your comments are passed on to our concierge team – they will be appreciative. We hope to welcome you and your family back to the hotel in the future.

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Reviewed September 25, 2013

We visit the Watermark fairly regularly as we love this hotel. Its mostly for special occasions, e.g. Birthdays, anniversaries etc. An overnight stay there seems like a weeks holiday. On our most recent visit, a wedding anniversary, we chose to stay in the Chairman's Suite. Pure luxury. From the moment we arrived and checked in with the very professional Reception team to being served by an extremely attentive and helpful waitress in Amalfi's restaurant that evening, everything was perfect. 10/10 in every regard. So if you wish to spend a little more for that special weekend, upgrade to either the Spa or Chairmans Suites. You will have an unforgettable weekend.

M & G
Sunshine Coast

Room Tip: Spoil yourselves rotten and stay in the Spa or Chairman's Suite
  • Stayed: September 2013, traveled as a couple
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Thank Murray B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this reviewResponded October 7, 2013

Thank you for your wonderful review and being such a loyal guest! We are delighted to see you indulged in a Chairman’s Suite stay for your wedding anniversary and that you had such a fabulous time from check-in to your dinner in our Italian restaurant to your room. We look forward to seeing you again at the hotel soon.

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Reviewed September 17, 2013

This hotel is located approx 45 minutes via the Goldcoast airport shuttle(35 AUD for a return).Centrally located,you have all possible places of eating,partying & shopping around you.The hotel has a great concierge desk(Jared,helped us sort an almost missed flight) and a very helpful front desk as well(forgetting the name of the English gentleman born & bought up in Australia who was the Manager over there).

While they do offer,the food at this hotel is worth a miss as you are surrounded by places to eat all around your hotel.

Room Tip: The rooms in general are great,we had two double beds in our room.
  • Stayed: September 2013, traveled as a couple
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1  Thank Mustafa1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this reviewResponded October 7, 2013

Thank you for your review. We were thrilled to read that you were 100% happy with our guest service and appreciated our central location in the heart of Surfers Paradise. We are a little disappointed that you missed out on experiencing our delicious buffet and casual dining options, but understand you were keen check out the area – Surfers paradise is a great holiday destination to visit! We look forward to welcoming you back to the hotel in the future.

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Reviewed September 6, 2013 via mobile

Stayed here for 2 noght because I attended a conference for work the staff are great and the hotel is lovely close to the beach and shopping centre.

The resturant is fantastic a variety of foods can be found.

Cavill Avenue is atound the corner lots of restaurants can be found here as well.. Great stay

  • Stayed: January 2013
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Thank livethemomentMAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this reviewResponded September 8, 2013

Thank you for your kind review. We are very happy to read you appreciated our convenient location in the heart of Surfers Paradise and Waves International Buffet Restaurant. We look forward to welcoming you to the hotel soon.

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Reviewed September 5, 2013

A good hotel just out of the hustle and bustle of Surfers with attentive and helpful staff. Close to all the action if you want it but just a away from the idiocy that is Surfers when in full swing. The road works for the Light Rail network is an ongoing problem for all hotels and business in Surfers, however it looks as though it might be completed late this year.

Room Tip: Upgrade to the W lounge if you have a car and require parking as that , late checkout, and wifi are...
  • Stayed: July 2013, traveled as a couple
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Thank DAVIDXOTIC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this reviewResponded September 8, 2013

Thank you for taking the time to post your review. We continually strive towards providing exceptional guest service and are very pleased that you found our staff to be helpful and attentive. We understand the light rail construction is not ideal, but once it is all complete the Surfers Paradise station will be right next to our doorstep which should benefit many of our guests. We hope to have the opportunity to host you again in the future.

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Reviewed September 5, 2013

The SPA itself is not very luxurious; simple decoration and a bit dark, is not that you feel you are in Thailand, but treatments are performed professionally, you can mingle in the steam room and pool and the high tea is beautifully presented with good portions of savoury and sweet snacks. You won't be disappointed, overall good value.

  • Stayed: August 2013, traveled with friends
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Thank Renata A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatermarkHotel, Guest Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this reviewResponded September 8, 2013

Thank you for your review and feedback on L’Aqua Day Spa. It appears you purchased the High Tea & Spa Delight which is perfect for a special girls’ day out and includes a treatment at the day spa and a high tea. We are thrilled that you enjoyed the experience and found it to be great value. We hope to welcome you back to the hotel again soon.

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Additional Information about Watermark Hotel & Spa Gold Coast

Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Surfers Paradise
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#8 Luxury Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
Price Range: $101 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Watermark Hotel & Spa Gold Coast 4.5*
Number of rooms: 388
Official Description (provided by the hotel):
The Watermark Hotel & Spa is located in the heart of Surfers Paradise, the host of magnificent beaches, shopping and restaurants. The Hotel is ideally positioned on the Surfers Paradise Station of the Light Rail connecting to Gold Coast Convention Centre and Jupiters Casino, or a five minute walk to Cavill Avenue. Guests enjoy a day spa and hair salon, two outdoor swimming pools and spas and fitness centre. Our modern designer rooms enjoy ocean or hinterland views and include a flat-screen TV, fridge and are fully air conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Shared laundry facilities are available. L'Aqua Day Spa boasts a variety of massage treatments, and features premium products to ensure pure indulgence. Waves Buffet Restaurant offers a hot buffet breakfast daily, and an International Buffet for dinner. Visit Clifford's Grill & Lounge and Walrus Social House (bar, gaming, cafe) for a night of great tastes and tempting cocktails. ... more   less 
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Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise

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