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Reviewed September 28, 2015

Very relaxing holiday in this fantastic hotel. Everything has been great: the pool, the restaurant, hotel design, the staff is very helpful. The position is great and you can live surfers paradise at its best!

Date of stay: December 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank frank_vall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2015

Booked via Hotelscombined, this hotel has it all. Big well appointed rooms (where everything is for sale).
Staff are young and quite inexperienced for a concierge's desk, but we managed to check in without their help.

Date of stay: September 2015
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank 928leeannek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2015

The hotel was great!
The only thing I could fault is that the gym could have been better. There were a few machines that didn't work and if there was a swim up bar that would have been nice.
Hotel was clean and the service was great.
It was also great value for money.

Date of stay: September 2015
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank DNA070315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2015 via mobile

From the moment of booking our room at the very last minute we were provided fast and efficient service and everything upon arrival was exactly how we had expected it to be with some added extras - strawberries and champagne, parking, buffet breakfast.

All the staff were extremely friendly especially Shannah who organised everything for us.

The hotel had such a great vibe!!! We will definitely be back again next time we are on the GC.

Date of stay: September 2015
Trip type: Traveled as a couple
Thank Dylan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niall R, Manager at QT Gold Coast, responded to this reviewResponded September 27, 2015

Dear Dylan C,

Thanks for such an awesome review. We’re thrilled to hear you gave QT Gold Coast a big thumbs up and that you enjoyed the strawberries and champagne!

Hope to see you back soon!

Cheers,
Niall
QT

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2015

We stayed for 5 nights.
The service was good, the girls at the check in desk are stunning, the front area is not well maintained the carpet look dirty
the people at the concierge desk was not very experience when you ask them about the area Or what to do where to eat
We feel that the place has not been well maintained the bath room Not a good Viet restaurant not the best the towels are ripped at the end of the towel, you would never get one of this towel at Mariot or Hilton. Not sure if we want to go here again next year
They have a great restaurant on level one

Date of stay: September 2015
Thank Joshbellabui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niall R, Manager at QT Gold Coast, responded to this reviewResponded September 27, 2015

Dear Joshbellabui,

Thanks for your review. We’re thrilled to hear you thought our restaurant was great! Sorry to hear you had some issues with the towels and front desk, hopefully these details didn’t ruin your stay. We’ve taken your comments on board and will use them to continue to improve our standards.

We’d love to stay with us again. Thanks again.

Cheers,
Niall
QT

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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