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“Great Stay!”

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Vibe Hotel Gold Coast
Ranked #18 of 31 Hotels in Surfers Paradise
Reviewed November 1, 2013

My partner and I stayed at the Vibe from 27th-30th Oct with a 19 month old child.
We had a king room with a bath which was great. The bed slightly on the firm side but once we lay there for a while it wasnt all that bad at all. We were on the 18th floor with a view from the front of the hotel which was breathtaking, looking out over the chevron towers and out at the ocean.
The location is BRILLIANT! Such a short stroll to Cavill Ave, the bus stop is a couple steps from the front door.
We had bar meals one night for "happy hour" which is during 5 and 7pm. you get a meal and a drink combo. beer/wine/basic spirit. The food is good, its not supposed to be restaurant quality obviously. We ordered fish and chips with salad and steak sandwiches with chips on the side with our drinks.
There isnt much of a gym, if this is important to you then it isnt for you. Consists of 2 treadmills, some weights and a bike or two.
The views from the pool area are lovely.
The only negative thing I have to say about this place however is the car parking.
To begin with, I was stunned to see upon printing out our booking information from booking.com that you have to pay extra to park in their underground carpark. Normally this kind of thing is included in rates. Parking was $8 per night, but still, its a bit silly. Having said that though... The car park itself is HORRID. Its all one way all the way around which is fair enough but it is TINY!! Trying to do 20 point turns to reverse out of a car park was a joke. And if you choose not to pay for parking underground, there is nowhere else to park.
I would stay here again, in general the staff were very polite and helpful, the room was very clean, the cleaners did a great job, and even folded our sons bedding up with the hotel stuff on our bed, and set our stuffed animals from seaworld on our pillows which was very cute. The location definately makes this place a winner.
Oh and the curves restaurant was okay too. Clean with polite staff there, the food was VERY basic though. We only ate here on our last morning before checkout. I was very surprised to find eggs only done one way - scrambled so I avoided them. I think the breaky buffet needs more to choose from.

  • Stayed: October 2013, traveled with family
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Thank gabby1258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VibeHotelGC, Manager at Vibe Hotel Gold Coast, responded to this reviewResponded November 2, 2013

Dear gabby1258,

The team at Vibe Hotel Gold Coast are delighted that you enjoyed your recent stay at Vibe Hotel Gold Coast and thank you for taking the time to provide us with your positive feedback. I was pleased to read that you enjoyed your stay with us at the hotel!

I am very pleased to hear that you would stay with us again on your next visit, please feel free to book with us directly next time you travel to Surfers Paradise.

Kind Regards,
Michelle Phillips
Hotel Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,753 - 2,759 of 3,342 reviews

Reviewed October 28, 2013

We booked the vibe hotel through Hotwire, it was listed as a 4 and a half star hotel on here and we decided to go for it. It listed a gym in it's amenities and as this was very important to us we thought that this was a great plus. We arrived here on our honeymoon early in the morning (around 10am) and were straight away given a room and told we had been upgraded which we were stoked at, we then went up to the room, it looked ok.
I went to the bathroom and upon flushing the toilet there was a horrible screeching sound, i also had an important email (universty assignment) to send so we went about connecting to the internet, the price is astronomical! $11 for 1 hour or $22 for 24 hours, i decided to go for it anyway but our internet would not connect, this went on and on, we had to call maintenance and then the internet supplier and we were moved rooms.
The next room was sooo much worse, the table was dirty, the dishes and cutlery were filthy in the cupboards it was just gross. We had a broken ethernet cable and by the time we got this fixed we had missed A LOT of our 24 hours of internet we had paid for, when i mentioned this on checkout i was told that they were charged by a third party, i thought that was unfair because it was the hotels fault we had so much trouble, not ours, why should we pa the full $22? We also had dinner at the pool bar one night and i ordered my steak rare and so did my husband, they came out medium well, we sent them back, they came out medium (mine was well done) and my husband was so hungry he just ate his, i sent mine back again, it then came out medium rare which i just ate, but they forgot the garlic butter on top.
Also as mentioned earlier the gym was important to us when booking, the gym is a joke, 2 treadmills and a few weights is NOT a gym, my husband went across the road to anytime fitness and paid $50 for a 5 day membership because the hotel gym was so bad.
Vibe has 2 things going for it, great location and wonderful staff, namely Mitch and Kurt were great. But with all mentioned above i would never ever stay here again and if i had had the money i would have packed up and gone somewhere else. also your pay per view prices are RIDICULOUS, get a clue on pricing guys and step up your game. also t proper curtains in your rooms pleease, people wanna sleep!

  • Stayed: October 2013, traveled as a couple
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3  Thank Briar P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VibeHotelGC, Manager at Vibe Hotel Gold Coast, responded to this reviewResponded October 30, 2013

Dear Briar P,

Thank you for taking the time to review Vibe Hotel Gold Coast.

We appreciate the time you have taken to provide us with your comments.
I was sorry to read that your recent Honeymoon stay with us, fell short of your expectations, please be assured that your valued feedback has been shared with management and other departments.

If you would like to discuss your stay further, please do not hesitate to contact either myself or Jay (Hotel Assistant Manager) directly at the hotel.

Kind Regards,
Michelle Phillips
Hotel Duty Manager

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Reviewed October 28, 2013

We had a 2 nite stay in the vibe, staff very good and gave us a great room and wine for our anniversary, for a small fee book a river view as it is awesome. Good location as it is only a short stroll to Cavill Ave and there are plenty of eating places and close to supermarkets etc. They also have an ice machine in the carpark which is very handy. Overall pleasant experience.

Room Tip: High room river view
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  • Stayed: October 2013, traveled as a couple
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Thank o12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VibeHotelGC, Manager at Vibe Hotel Gold Coast, responded to this reviewResponded October 30, 2013

Dear o12,

The team are delighted that you enjoyed your recent stay at Vibe Hotel Gold Coast and thank you for taking the time to provide us with your positive feedback. I was pleased to read that you enjoyed your anniversary stay with us at the hotel!

Next time you visit the Gold Coast, please feel free to book with us directly on (07) 55390 444.

Kind Regards
Michelle Phillips
Hotel Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2013

We arrived late at night to find the hotel just a few paces from the bus stop. The location is fabulous! All of the services and entertainment you could want are just a short walk away. We didn't need a car as we could walk to virtually anywhere we wanted to go. The theme parks were accessible by bus, which was almost outside the door. The staff at the hotel were all very helpful whenever we had a query. The room was nicely furnished and decorated: not large but reasonably sized. We were happy with the bathroom and balcony as well. We could close the curtains so we weren't woken by the sunrise at 5 am! The buffet breakfast was decent without being spectacular. The pool area was relaxing, though the water was quite cold. There was a bridge over the middle of the pool, which looked nice, but as half the pool was quite shallow it wasn't really suitable for lap swimming. The spa wasn't working on our first day. But once it was, it became very popular, especially in the afternoons. We didn't avail ourselves of the 'happy hour' in the bar, or the $15- meal and drink deals. But they seemed like good value. We had a room over-looking the river. The view was wonderful and it was quiet. I'd certainly recommend this hotel to other travellers.

Room Tip: I'd recommend the rooms over looking the river.
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  • Stayed: October 2013, traveled as a couple
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1  Thank CherryBlossom293
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VibeHotelGC, Manager at Vibe Hotel Gold Coast, responded to this reviewResponded October 30, 2013

Dear CherryBlossom293,

Thank you very much for your feedback regarding your recent visit.

We are grateful that you took the time to review us. We at Vibe Gold Coast always welcome feedback from our guests. I can see from your comments that you enjoyed your experience.

We look forward to welcoming you back when you next travel to Surfers Paradise. Please do not hesitate to contact us directly for any assistance in making your next reservation.

Kind Regards
Michelle Phillips
Hotel Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2013

Just got back from an overnight stay. Was given an upgrade to a studio room (with kitchenette) on check in which was great. The dude at the counter was awesome, fast and hassle-free. Loved the balcony, gotta have a balcony on surfers yea! The view was just lovely and I like how the location of the hotel is relatively quiet, no noisy crowds. Room was pretty nice for its price too, I just appreciated the good bed, especially in comparison to the more expensive accommodation nearby. I liked.

Stayed: October 2013, traveled as a couple
Thank smokeofsampoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VibeHotelGC, Manager at Vibe Hotel Gold Coast, responded to this reviewResponded October 30, 2013

Dear smokeofsampoi,

Thanks you for you positive comments regarding your recent at the Vibe Hotel Gold Coast.

I have also passed your positive comments regarding our staff friendliness onto the team and they were happy to hear that you enjoyed your stay.

We look forward to welcoming you back to our hotel and ask that you contact Vibe Hotel Gold Coast directly on 07 5539 0444 for all your future reservations.

Kind Regards,
Michelle Phillips
Hotel Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2013

I had truly enjoyed my first stay at the Vibe Hotel in Aug 2012 that's why I stayed at the same property in April 2013. The location is excellent, it's literally a stone's throw away from Cavill Avenue. Coles and Woolworth's (huge groceries) are right in front of the hotel. For the location alone, this hotel should be charging much higher rates but the great thing is they charge very very reasonably. The rooms are huge with a balcony, dining room, even a microwave and plates & utensils. Awesome place. My only rant is that they dont have wifi so I usually walk to McDonalds in Surfer's Paradise to get free wifi.

Room Tip: Choose a room facing the canals
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  • Stayed: April 2013, traveled as a couple
    • Value
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Thank Shan_Abellaneda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VibeHotelGC, Manager at Vibe Hotel Gold Coast, responded to this reviewResponded October 30, 2013

Dear Shan_Abellaneda,

Thank you for your feedback on the Vibe Hotel Gold Coast as we enjoy hearing great news of our hotel.
I’m glad to hear that you enjoyed our handy location and room rates.

Next time you stay, please come and see reception about using the 30mins free wifi in the lobby .

We look forward to seeing you again at Vibe.

Kind Regards
Michelle Phillips
Hotel Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2013

The best place to stay in the GC. Close to shops, close to the bus stop (right outside), Oz Fair, & Broadbeach. Really nice place with accommodating staff. River views - the prefect place for RnR. This was our 2nd time back at the Vibe and WE WILL BE BACK! Wouldn't stay anywhere else. Thank you to all the hospitable staff - The McRaes NZ.

Room Tip: Gotta have a room overlooking the Nerang River facing Broadbeach.
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  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VibeHotelGC, Manager at Vibe Hotel Gold Coast, responded to this reviewResponded October 30, 2013

Dear Maria M,

The team at Vibe Hotel Gold Coast are very happy that you enjoyed your recent stay at Vibe Hotel Gold Coast and thank you for taking the time to provide us with your very positive feedback! I was delighted to read that you enjoyed your stay with us at the hotel.

I am very pleased to hear that you would stay with us again on your next visit, please feel free to book with us directly next time you travel to Surfers Paradise.

Kind Regards
Michelle Phillips
Hotel Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vibe Hotel Gold Coast

Address: Chevron Hotel 42 Ferny Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Surfers Paradise
#17 Luxury Hotel in Surfers Paradise
Price Range: $88 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vibe Hotel Gold Coast 4*
Number of rooms: 199
Official Description (provided by the hotel):
You will love the convenience of staying right in the very heart of Surfers Paradise.Your Vibe Gold Coast hotel is centrally located in the midst of Gold Coast lifestyle, opposite the Chevron Renaissance Village, just a block from Cavill Avenue, the heart of the Gold Coast shopping district, and overlooking the picturesque Nerang River.We are perfectly placed for a leisurely stroll to Surfers Paradise beach, world-class shopping, fantastic nightlife, restaurants galore and lots of fun attractions...Or you can just relax in comfort. The Gold Coast is brimming with fun filled activities including fishing charters, bungee jumping, motorbike tours, surfing lessons and even a few swings at one of the many leading golf courses at hand...And did we mention the beaches? And at the end of your busy day, return to your ideal Gold Coast hotel and relax in the comfort of your well appointed hotel room or suite, take a plunge in the pool or take an evening stroll along the promenade an soak up the atmosphere of the Gold Coast...Enjoy the vibe at your Gold Coast hotel with personality...Vibe Hotel Gold Coast. ... more   less 
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Also Known As:
Vibe Hotel Surfers Paradise
Vibe Hotel Gold Coast Surfers Paradise

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