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“great location and price”

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Mantra on View Hotel
Ranked #11 of 31 Hotels in Surfers Paradise
Level 4 Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“great location and price”
Reviewed May 8, 2012

This hotel is great value for money. Bedroom was clean and comfortable.The jaquizzi outside is lovely and heated however the pool was freezing cold and we could not swim in it which was the only downside of this hotel.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZoeanLiam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
freedom1james, General Manager at Mantra on View Hotel, responded to this review, May 15, 2012
Dear ZoeanLiam,

Please accept my sincerest thanks for your feedback on your recent stay, particularly about the bed and cleanliness.

We are working with the Body Corporate on the pool heating and replacement of heating unit.

We look forward to you returning to stay with us again

Kind regards,

Grant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,637 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (305)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
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  • Swedish first
  • Thai first
  • Any
English first
Brisbane, Australia
Level 5 Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed May 6, 2012

We stayed at the Outrigger for 3 nights as part of a package deal which included daily breakfast,
a seafood buffet dinner, spa vouchers, free parking and a complimentary bottle of wine. We didn't use the spa service but the accommodation, food and service were all of a very high standard and managed to exceeded our expectations. The hotel is within easy walking distance to wide range of restaurants, pubs & clubs and our 17th floor room had great views all over the southern end of the Gold Coast. The Outrigger provided us with a great 3 day getaway and we would not hesitate to stay there again!

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Whitster04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
freedom1james, General Manager at Mantra on View Hotel, responded to this review, May 7, 2012
Dear Whitster04,

Many thanks for your post and comments about your stay with us. I am pleased to read your comments about the food as our Executive Chef and his team are committed to providing great quality, fresh local foods and I know his trips to the prawn trawlers support this.

Of great significance is your comment about exceeding your expectations and that is something we will continue to aim to achieve with all guests and your comments, as with all guest feedback will be communicated to our teams so they know how we are going

We look forward to your return trips and comments to ensure we continue to do all possible to provide great service and quality.

Many thanks


Grant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shoalhaven, Australia
Level 6 Contributor
179 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed May 4, 2012

There is no doubt this is the best place to stay if you want hotel standard accommodation and be walking distance to everything. The rooms are a little tired, but the standard of comfort is great. it is important to remember that this is a resort town, not a 'big city' suit and tie place. The pool is great and the meals we had there were on par with what we expected. Perfect location.

Room Tip: Pay the little extra to get a higher floor
See more room tips
  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellinallover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
freedom1james, General Manager at Mantra on View Hotel, responded to this review, May 7, 2012
Dear Douglass4,

Sincere mahalo (Hawaiian for thanks) for your comments and be assured we are working with the body corporate to address your comments on the some of the property looking tired. Balcony table replacement is underway as is bed and base replacement.

We are currently working with an interior decorator, color consultant and contractors for the repainting of rooms and corridors and are working on a commencement in the coming months.

Your comments about location are brilliant as we are so close to the entertainment precinct and the great Surfers Paradise beaches.

We certainly hope to have you stay with us again.

Kind regards,

Grant
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Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 2, 2012

We had a one night stay at this hotel and it was lovely. The service at reception was great - very friendly staff. Room service was efficient and reasonably priced.
Our room overlooked the pool which was nice despite the rain.
The only negative was the pillows, although there was a pillow menu available. I would definitely stay again.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RachandLil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
freedom1james, General Manager at Mantra on View Hotel, responded to this review, May 7, 2012
Dear RachandLil,

The greatest compliments we can receive are about the friendly nature of our staff and I am thrilled to see you experienced what I see each day with our teams.

I would appreciate if you could email me on Grant.James@outrigger.com.au with your room number so I can arrange to have the pllows changed. As you mention,we do have the pillow menu, but also very importnat to make sure the pillows in the room are of a very good standard

We look forward to your furture visits and comments.

Many thanks


Grant
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Maitland, New South Wales, Australia
Level 4 Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 28, 2012

We stayed here for three nights and found it to be very clean, comfortable and central to Surfers Paradise.

The Bed and especially their pillows were so comfortable it was amazing.

Staff very pleasant.

Pool was just awesome.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bev W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 255355 at Mantra on View Hotel, responded to this review, April 30, 2012
Dear Bevvy
Maitland

Thank you for your review and positive comments in relation to your recent stay and our staff. Pleased also that you enjoyed our pools and found the bed to be comfortable and to your satisfaction. Thank you also for your room tip for the benefit of fellow travellers. Yes! The Deluxe Ocean view rooms are great value. Thank you again for choosing to stay with Outrigger Twin Towns Resort. We look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Westminster, British Columbia, Canada
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 28, 2012

We only stayed in this hotel for one night but we thoroughly enjoyed it. The room was nicely decorated, clean and quiet. It was less than a block from the beach and great dinning. An interesting feature of the room was that there was a window in to the shower. It had a blind if preferred privacy though. The only thing that stopped us from rating this a 5 out of 5 was that none of the rooms face the ocean. You get a side view so you can still see it though. They had a nice pool, tennis courts and the lobby was big and spacious. We would highly recommend this hotel.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
freedom1james, General Manager at Mantra on View Hotel, responded to this review, April 30, 2012
Dear RyanK,

I was very pleased to see you had a great stay with us and that the hotel met all your needs. We are very fortunate with the location of the hotel, although not positioned to provide full ocean views, but the nice thing is the majority of rooms get ocean view from their balconies, irrespective of being on either the north or south side.

We certainly hope you are enjoying you Australian trip and hope to welcome you back from Canada in the future.

Have a great time in Oz.

Kind regards,

Grant
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london
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 24, 2012

excellent location, shops and restaurants all nearby, and the beach is across the road.
perfect location. big hotel, very friendly, clean and spacious.

Room Tip: sea view is the best view to have
See more room tips
  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pitulondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
freedom1james, General Manager at Mantra on View Hotel, responded to this review, April 26, 2012
Dear Pitulondon,

It is nice to read positive reviews such as yours as it means we are listening to our guests and making improvements so all guests can enjoy our hotel. The comments re cleanliness and friendliness are very much appreciated and will be passed onto our teams

I hope the rest of your stay in Australia is great and we hope to welcome you back.

Kind regards,

Grant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra on View Hotel

Property: Mantra on View Hotel
Address: 22 View Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Outrigger Surfers Paradise)
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#5 On the Beach Hotel in Surfers Paradise
#6 Spa Hotel in Surfers Paradise
#9 Family Hotel in Surfers Paradise
#11 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Mantra on View Hotel 4.5*
Number of rooms: 409
Official Description (provided by the hotel):
Ideally located in View Avenue, just up from the Esplanade, Mantra on View Hotel is a great choice in Surfers Paradise accommodation for pleasure seekers, corporate travellers, and events such as wedding and banquets. The modern and stylish decor gives a feeling of spaciousness throughout and you can choose from a variety of accommodation styles from the City View Twin Suite right through to the Ocean View Spa suite. All have private balconies, wonderful Gold Coast views, high speed internet, cable TV and super-comfy beds. Outside your suite you'll find great amenities like the resort-style pool and children's pool. The fully equipped gymnasium, tennis courts and an excellent restaurant on site - NOSH Pan Asian offers a daily buffet breakfast with traditional favourites including cereals, pastries, tropical fresh fruits and hot meals prepared in our open kitchen, it's the a la carte lunch and dinner menu where NOSH Pan Asian gets decidedly exotic. Featuring authentically prepared specialties from a variety of regions across Asia, it's a serious spread of diverse offerings. There are a great many exciting things to do on the Gold Coast and you are very close to a great choice of these. There's excellent shopping to be had, theme parks, long stretches of sandy Gold Coast beaches and an excellent variety of restaurants and bars. If you really feel like spoiling yourself visit the Ocean Day Spa and Hair Salon where pampering is the order of the day with a range of soothing massages and treatments. Mantra on View Hotel is a very popular choice for business with nine conference rooms in all, catering for small meetings through to large banquets or perhaps a seminar for up to 600 delegates. Planning a Gold Coast wedding? Mantra on View Hotel is one of the best wedding venues on the Gold Coast. The wedding team can help you choose from one of the beautiful celebration venues and for the ceremony itself there is also a number of romantic choices from beach to poolside. Preparing for your big day is also no hassle at Mantra on View Hotel, with the Ocean Day Spa and Hair Salon there to take care of everything. Maintenance notice: The Mantra on View pool will undergo a refurbishment and repairs from 5 June until 21 June 2017 and then a further 2 weeks of decking work. The pool will be closed during this time. Works will happen Monday to Friday approximately 7am to 3pm. Mantra on View exterior building painting will begin June 5 2017 until the end of October 2017, depending on weather. Works include new repaint to the exterior from level 22 down to Porte Chochere including a refurbishment of balcony railings. Works will happen Monday to Friday approximately 7am to 3pm. We apologise for any inconvenience this may cause. ... more   less 
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Also Known As:
Outrigger Surfers Paradise Hotel Surfers Paradise
Holiday Inn Surfers Paradise
Surfers Paradise Holiday Inn
Mantra On View Hotel Gold Coast/Surfers Paradise

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