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Mantra on View Hotel
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Reviews (3,400)
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1,015
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All reviewsgreat locationthe gold coastroom servicebuffet breakfastocean viewpool areaper daygreat place to staywould stay againtram stopcavill avenueoutriggerbalconysurfersconciergeconferenceaustralia
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3,241 - 3,246 of 3,400 reviews
Reviewed May 2, 2012

We had a one night stay at this hotel and it was lovely. The service at reception was great - very friendly staff. Room service was efficient and reasonably priced.
Our room overlooked the pool which was nice despite the rain.
The only negative was the pillows, although there was a pillow menu available. I would definitely stay again.

  • Stayed: April 2012
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Thank RachandLil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
freedom1james, General Manager at Mantra on View Hotel, responded to this reviewResponded May 7, 2012

Dear RachandLil,

The greatest compliments we can receive are about the friendly nature of our staff and I am thrilled to see you experienced what I see each day with our teams.

I would appreciate if you could email me on Grant.James@outrigger.com.au with your room number so I can arrange to have the pllows changed. As you mention,we do have the pillow menu, but also very importnat to make sure the pillows in the room are of a very good standard

We look forward to your furture visits and comments.

Many thanks


Grant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2012

We stayed here for three nights and found it to be very clean, comfortable and central to Surfers Paradise.

The Bed and especially their pillows were so comfortable it was amazing.

Staff very pleasant.

Pool was just awesome.

  • Stayed: April 2012, traveled as a couple
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Thank Bev W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caretaker M, 255355 at Mantra on View Hotel, responded to this reviewResponded April 30, 2012

Dear Bevvy
Maitland

Thank you for your review and positive comments in relation to your recent stay and our staff. Pleased also that you enjoyed our pools and found the bed to be comfortable and to your satisfaction. Thank you also for your room tip for the benefit of fellow travellers. Yes! The Deluxe Ocean view rooms are great value. Thank you again for choosing to stay with Outrigger Twin Towns Resort. We look forward to welcoming you back in the near future.

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Reviewed April 28, 2012

We only stayed in this hotel for one night but we thoroughly enjoyed it. The room was nicely decorated, clean and quiet. It was less than a block from the beach and great dinning. An interesting feature of the room was that there was a window in to the shower. It had a blind if preferred privacy though. The only thing that stopped us from rating this a 5 out of 5 was that none of the rooms face the ocean. You get a side view so you can still see it though. They had a nice pool, tennis courts and the lobby was big and spacious. We would highly recommend this hotel.

  • Stayed: March 2012, traveled with family
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Thank Ryan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
freedom1james, General Manager at Mantra on View Hotel, responded to this reviewResponded April 30, 2012

Dear RyanK,

I was very pleased to see you had a great stay with us and that the hotel met all your needs. We are very fortunate with the location of the hotel, although not positioned to provide full ocean views, but the nice thing is the majority of rooms get ocean view from their balconies, irrespective of being on either the north or south side.

We certainly hope you are enjoying you Australian trip and hope to welcome you back from Canada in the future.

Have a great time in Oz.

Kind regards,

Grant

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Reviewed April 24, 2012

excellent location, shops and restaurants all nearby, and the beach is across the road.
perfect location. big hotel, very friendly, clean and spacious.

Room Tip: sea view is the best view to have
  • Stayed: March 2012, traveled with family
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Thank pitulondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
freedom1james, General Manager at Mantra on View Hotel, responded to this reviewResponded April 26, 2012

Dear Pitulondon,

It is nice to read positive reviews such as yours as it means we are listening to our guests and making improvements so all guests can enjoy our hotel. The comments re cleanliness and friendliness are very much appreciated and will be passed onto our teams

I hope the rest of your stay in Australia is great and we hope to welcome you back.

Kind regards,

Grant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2012

Stayed Saturday night, first time definitely won't be the last. Online booking, phone communication was pleasant, reception at front desk was wonderful, room was great. I would defiantly try to make this motel our monthly get away. See you all again soon. :) :)

  • Stayed: April 2012
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Thank Magzyxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
freedom1james, General Manager at Mantra on View Hotel, responded to this reviewResponded April 26, 2012

Dear Magzyxxx

I appreciate your comments on your recentbstay and in particular the service you recived on the phone and at reception. Our team members will be thrilled to see the review and know their efforts are appreciated.

We look forward to your future visits to the Gold Coast and I hope you provided your email address at check in for specials for our return guests. If not please email Grant.James@outrigger.com.au so I can ensure you are on our data base.

Many thanks and have a great weekend

Grant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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