We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,718)
Filter reviews
2,718 results
Traveler rating
1,681
698
210
67
62
Traveler type
Time of year
LanguageAll languages
More languages
1,681
698
210
67
62
Show reviews that mention
All reviews tropical fish citrique restaurant fish feeding junior suite elandra club elandra retreat salt water lagoon seafood buffet lobby bar pool area the gold coast vacation club amazing pool high tea room service great resort an ocean view room
Filter
Updating list...
566 - 571 of 2,718 reviews
Reviewed February 26, 2017

As a seasoned traveler, I am difficult to impress at hotels. It could be because I knew nothing about the Marriott Resort & Spa at Surfers Paradise and therefore I had no expectations, but I was impressed. I was impressed by the friendly staff, the incredible pool, the location, and of course the rooms. If you are lucky enough to check out the Concierge lounge, you are in for a major treat with the variety of food on offer as well as the views and impeccable service. Grace, you helped make my brother's birthday very special. Thank you all very much.

Date of stay: February 2017
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottResort, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this reviewResponded March 16, 2017

Hi Jennifer B,

Thank you for your incredible review.

What a pleasure it is to hear you were impressed with our resort and that you found our pool, location, rooms and service to be incredible. It is also fantastic to read that Grace provided you with great service and that she made your brother's birthday very special.

Jennifer, we look forward to welcoming you again soon.

Kind Regards,
Neeraj Chadha - General Manager
Surfers Paradise Marriott Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2017

I've stayed in most 5 star resorts in QLD and this is one of the best, particularly with kids. i stayed in a peak period and had a great experience. Service was great, The pools & facilities are fantastic, kids club is great, we stayed in a 1br suite which was large, clean and had a huge spa & ensuite. The food is ok and a little over priced, however overall i rate is as one of the best on the Gold Coast - will be back every year.

Room tip: 1br Executive Suite was fabulous
Date of stay: January 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank carlieziri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottResort, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this reviewResponded March 16, 2017

Hello,

Thank you for taking the time to share your feedback with us.

It is a pleasure to hear you found us to be one of the best resorts in Queensland and that you enjoyed our service and facilities.

We look forward to welcoming you back each year!

Kind Regards,
Neeraj Chadha - General Manager
Surfers Paradise Marriott Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2017

We stayed here after a week in a holiday home in Byron and it was a nice change. The pool is very fun. It is created to simulate a lagoon and comes complete with waterfall and fish! You can rent snorkel gear and spend time checking it out. Quite fun with kids. There is also a waterslide. The room seemed to have had a recent refresh though the bathrooms are quite dated and in need of some updating - some tiles cracked and appear worn and dirty. But not a gross situation. Great view of the ocean from the upper floors. Overall good experience but not luxurious and not up to par with a lot of other marriotts but good for a family visit. The waitstaff in the lounge are were fantastic and really helpful and friendly.

Room tip: Ocean view
Date of stay: February 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Suzanne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottResort, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this reviewResponded March 16, 2017

Dear Suzanne F,

Thank you for taking the time to share your feedback with us.

We are pleased to hear you had an enjoyable family time at our resort and that you found our team to be very helpful and friendly. It is a pleasure to also read that you and your children had fun by our saltwater lagoon!

Your feedback is integral in our ability to improve and I am grateful for your remarks regarding the bathroom. I have addressed them with our team to ensure they are taken into consideration for any future changes.

Suzanne, we look forward to welcoming you and your family again soon for another memorable holiday.


Kind Regards,
Neeraj Chadha - General Manager
Surfers Paradise Marriott Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2017

Lovely hotel, easy walking distance to the busy Surfers beach and all the shops. Just a strot stroll to tram if you want to go to Pacific Fair for some shopping. Rooms very clean. The buffet breakfast has a huge variety - too many to choose from! You must check out the pools - they are fabulous particularly swimming with the fish, such a nice surprise! Would definitely stay again.

Date of stay: February 2017
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank heych
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottResort, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this reviewResponded March 16, 2017

Hello,

Thank you for your wonderful review!

We are pleased to hear you had a fabulous stay with us and that you found our location and facilities to be fantastic. Our saltwater lagoon is most certainly a fantastic spot for snorkeling and recreation. It is also wonderful to hear you enjoyed our buffet breakfast and that you would definitely stay with us again.

See you soon!


Kind Regards,
Neeraj Chadha - General Manager
Surfers Paradise Marriott Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2017

The staff here are amazing Mathew at front of house best customer service the food is divine the pool we its one of a kind best place on goldcoast to stay and relax one of the pools has fish so so much fun for the kids and big kids to have fun pool bar is great and the breaks is so good

Room tip: The rooms are lovely
Date of stay: February 2017
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank sp0iltr0tten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottResort, General Manager at Surfers Paradise Marriott Resort & Spa, responded to this reviewResponded March 16, 2017

Hi,

We are grateful for your review.

What a pleasure it is to hear you enjoyed your stay with us and that you found us to be one of the best resorts on the Gold Coast! It is great to also read that Mathew and our team provided you with fantastic service and that you and your children had fun by our saltwater lagoon.

We look forward to welcoming you again soon for another brilliant experience!


Kind Regards,
Neeraj Chadha - General Manager
Surfers Paradise Marriott Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews