We have just had an amazing experience over Christmas at the Surfers Paradise Marriott. First of all, the property was beautifully maintained and the rooms all recently renovated - clean and classy. The pool/beach area outdoors is like paradise for adults and kids alike.
Then there's the service. I randomly got very ill and had to go to Gold Coast Hospital. The Marriott management went well above and beyond the call of duty, making sure my family was comfortable, had a ride to the hospital each day to visit me and were fed and entertained. They allowed us to extend our stay at minimal cost until I got off IV antibiotics. It was truly the most amazing service we have ever seen from a major company. Hats off to them, and we will DEFINITELY be back.More