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“Surprise Birthday Celebrations” 5 of 5 bubbles
Review of Peppers Soul Surfers Paradise

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Peppers Soul Surfers Paradise
Ranked #1 of 33 Hotels in Surfers Paradise
Certificate of Excellence
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Surprise Birthday Celebrations”
5 of 5 bubbles Reviewed April 25, 2014

AMAZING doesn't even begin to describe our stay! We stayed over the 27th-31st March 2014. We arrived early but were greeted with a big smile from staff who took our bags and told us they would contact us when the room was ready. To our surprise we got a call an hour later stating our room was ready. We could not wait to get up stairs to check it out!
We were lucky enough to be upgraded to a 3 bedroom corner apartment room 3405 and what a view from every window 270deg views. Cant even begin to describe how amazing it was.
Our stay was fantastic. Apartment layout was amazing, and we felt at home! We never wanted to leave.
We were lucky enough to have dinner on the 29th at the award winning restaurant Seaduction! Once again amazing. Food, staff and champagne were fantastic. Even got a little birthday surprise at the end thanks chef.
Throughout the whole stay staff were attentive and always wanting to please.
We left feeling completely relaxed and as if we had been away 2 weeks.
We cant thank you all enough. Have been recommending the hotel to everyone.
We will be back very soon.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jessica K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam T, General Manager at Peppers Soul Surfers Paradise, responded to this review, April 27, 2014
Jessica K,

What can I say? Thank you!

It is absolutely our pleasure to spoil you on your birthday. I hope that all of our celebratory guests leave us feeling this way.

I greatly appreciate you taking the time to tell everyone about your fantastic experience at Soul.

I hope to see you again soon.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,769 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (313)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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  • Korean first
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English first
Jakarta, Indonesia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 25, 2014

Went here last year to visit my aunt there in Aussie and we stayed there for a couple of days. Totally love it! Everything you need is there! Shopping.. Food.. Beach.. just name it. Perfect place for EVERYTHING! The night market just across the street. Will come back again, definitely.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bobby237
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam T, General Manager at Peppers Soul Surfers Paradise, responded to this review, April 27, 2014
Dear Bobby237,

Thank you so much for your lovely review from your stay with us last year.

i am thrilled that you loved the property and had such a fabulous experience with us.

I do hope to see you again when you next visit our shores.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryborough, Australia
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed April 23, 2014 via mobile

My sister and I wanted a luxury mini-break on the beachfront at the Gold Coast. Soul delivered. Two bedroom apartment was superb. TVs in both bedrooms. Stylish decor. Great views from the 39th floor from the good sized balcony. Soul is positioned directly opposite the patrolled beach and is esplanade is great for walks. Nice buffet breakfast albeit a little overpriced and was the same each day. Easy access to nearby cafés and restaurants. Down side is having to wait for lifts and our room's lounge suite was not so comfy. Nonetheless we had a great time and would definitely recommend it to others.

Stayed April 2014, traveled with friends
Helpful?
1 Thank Parto69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam T, General Manager at Peppers Soul Surfers Paradise, responded to this review, April 27, 2014
Dear Parto69,

Thank you for your review.

I am so delighted that you and your sister had such a great time with us. The stunning weather we have enjoyed lately too I am sure also contributed to an amazing stay on the Gold Coast.

I take on board your comments regarding breakfast and will be discussing this with my Executive Chef.

I do hope to see you again soon.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed April 22, 2014

We arrive quite late in the afternoon travelling from Brisbane to goldcoast.

Staff is very polite. check in process is very quick.

We have Australian wine as a complimentary for our honeymoon with balloon....this is very surprise.

Fabulous 180 degree ocean view of surfer paradise from our floor.

Good restaurant and shopping center near by.

I hope I will be back very soon.

Room Tip: ocean view, high floor
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sasawimol p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam T, General Manager at Peppers Soul Surfers Paradise, responded to this review, April 27, 2014
Dear Sasawimol P,

Thank you so much for your review. i am so delighted that you enjoyed your honeymoon stay with us.

Our location right on Surfers Paradise Beach and in close proximity to all the action of the local area, along with world-class facilities and finishings does mean that the majority of our guests have such an amazing time when staying with us.

Hopefully we will see you back next year on your anniversary.

Wishing you all the best for a happy and safe future together.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
104 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed April 21, 2014

We stayed there for 3 x nights in a 2-bed unit on level 12, kids very happy with their own bedroom and choice of 3 balconies allowing them to have some space. Being a new property the living areas are a bit on the small side, but still a perfectly functional kitchen and laundry. Paid a premium to stay over Easter but I think their normal rates are great value for the product / views / location. Pools and the secluded BBQ areas were nice. Only issue was we had trouble working out how to use the microwave and also could not get the washing machine to work at all and could not find any appliance instruction manuals in the unit - a call to reception and maintenance guy showed up promptly - turned out washing machine was faulty and could not be repaired. Instruction manuals in a folder or scanned onto the hotel website would be useful.

Room Tip: Levels 10 to 15 retain a human scale connection with the beach while still giving you that endless h...
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  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ebony71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam T, General Manager at Peppers Soul Surfers Paradise, responded to this review, April 22, 2014
Dear Ebony71,

Thank you so much for contributing your review to Soul's Trip Advisor page.

I am pleased to hear that you and the family enjoyed your Easter break with us. We have been thoroughly blessed this Easter with crystal blue skies and temperatures of mid-high 20's every day. I guess it is called Surfers "Paradise" after all!

Instruction manuals for appliances are located in the desk drawer of the lounge room in all apartments. I am sorry that you could not locate this. I also apologise for the issues with the washing machine. I hope this was dealt with swiftly by the team and alternatives offered.

School holidays are always very busy periods on the Gold Coast. From next week we have some very special offers available for those that do not haven't to travel in the holidays. Naturally with children though this may be a little hard.

Thank you for taking the time to post this review.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queensland , Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed April 15, 2014

we stayed at the soul in a 3 bedroom unit on the 16th floor. The views were amazing and the location was fantastic.
The unit was a fair size but i thought a little disappointing for the $600 plus dollars a night we paid.

Overall the kids enjoyed the pools and the location.
I wouldnt stay there again as i feel there is better value in and around Surfers Paradise.

Room Tip: If travelling in winter try and get a North facing balcony as the south easterly winds can be freez...
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  • Stayed March 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Njamoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam T, General Manager at Peppers Soul Surfers Paradise, responded to this review, April 16, 2014
Dear Njamoo,

Thank you so much for your review. I am pleased to hear that you enjoyed the apartment, facilities, views and location of Soul Surfers Paradise.

Having stayed recently which is school holidays, our peak time, rates are just a little higher than other times. If you are flexible with travel dates we have some fantastic offers coming up for May and June.

Being located just metres from the beach, right in the heart of the action and providing first-class accommodation and resort facilities that rival no other building on the Gold Coast means that our rates may be a little higher than other properties. I understand our product is not for everybody. Judging though from the majority of reviews on this forum, including the last twenty '5 'star' rated reviews in a row, I would hope that in most cases our guests appreciate that our product, facilities and service levels meet the expectations set at our price-point.

I greatly appreciate you feedback.

Sincerely,

Adam Taloni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brisbane
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed April 15, 2014

We stayed in a 1 bed on 33 floor for 3 nights and had a wonderful stay. The hotel looks lovely and the rooms are well equipped, brilliant bed and bath, but the view is the best. Being directly on the beach and in the middle of surfers you never need to go far but it was not noisy and the pool area is brilliant, inside and outside pools, spas and saunas exclusive to us was lovely. We dined mainly around soul, lots of choices and lovely rest/cafes just downstairs. Great ribs at hurricaines downstairs. Lots of good massages places nearby too. We often stay at broadbeach or surfers , and now I think I have found our new home on the gc. Highly recommend for the money, cant fault it.

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank brissietravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam T, General Manager at Peppers Soul Surfers Paradise, responded to this review, April 16, 2014
Dear Brissietravellers,

Thank you so much for this lovely review. I am so pleased you have found your new 'home' here on the Gold Coast.

We get so many guests coming down from Brisbane on a regular basis that we welcome back time and time again. I look forward to be able to do this with you also.

Our location certainly is second to none. Right in the heart of Surfers Paradise, just metres from the beach and a plethora of things to do in the local; vicinity including eating (one of my favourite hobbies!).

I hope to see you again soon.

Sincerely,

Adam Taloni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Peppers Soul Surfers Paradise

Property: Peppers Soul Surfers Paradise
Address: 8 The Esplanade, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Sea Temple Surfers Paradise)
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Surfers Paradise
#1 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Peppers Soul Surfers Paradise 5*
Number of rooms: 160
Official Description (provided by the hotel):
Positioned on the beachfront of the newly transformed Surfers Paradise Esplanade and Foreshore precinct, Peppers Soul Surfers Paradise brings a new dimension to contemporary sophistication and luxury. This state-of-the-art building soars a magnificent 77 stories making it one of the tallest towers on the Gold Coast. Peppers Soul Surfers Paradise offers stylishly designed and fully self-contained 1, 2 and 3 bedroom apartments with spectacular uninterrupted ocean and hinterland views flooded with natural light from the floor-to-ceiling windows. Apartments feature designer gourmet kitchens, large furnished balconies, integrated entertainment system with 40" LCD TV, Blu-Ray and iPod connectivity, ensuite spa bath and full laundry plus all the luxuries expected of designer apartment living. A perfect symphony, everything in place, everything in tune. As one of the Gold Coast's premier, two-hatted restaurants, the multi-award winning Seaduction has an elegance all of its own. Resisting the seductive aromas conjured by our award-winning Executive Chef, Steve Szabo, and his team at Seaduction will prove impossible. The acclaimed menu is superbly complemented by an intimate wine-tasting room and bar that invite you to relax and enjoy the delicious flavours, outstanding decor, impeccable service and enviable views over the golden beaches of Surfers Paradise. For a unique dining experience, Seaduction's Private Dining Room offers you an intimate and private setting for any special occasion. Once you've experienced the exceptional cuisine and unmatched atmosphere of Seaduction, you're sure to return. Facilities include a multi-level sparkling outdoor pool and spa overlooking Surfers Paradise beach, pool terraces, fitness centre incorporating infinity-edge indoor lap pool (heated), fully-equipped gymnasium with two separate studios, spa, sauna and steam room, all accompanied by beautiful sub-tropical landscaped garden and barbeque areas, perfect for entertaining family and friends. From the moment you arrive at our grand main entry with porte-cochere, your stay will be filled with the richest experiences and unlike any other. ... more   less 
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Also Known As:
Peppers Soul Surfers Paradise Gold Coast

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