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All reviews the executive lounge bedroom residence the gold coast ocean view street noise buffet breakfast higher floor indoor pool cavill avenue amazing views surfers clubs level balcony apartment concierge tower
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9 - 14 of 3,743 reviews
Reviewed 3 weeks ago via mobile

Great place to stay if you want to be in the middle of all the action of surface paradise.
We can here 6 years ago and very much enjoyed it. Must have the buffet breakfast.
Kids love the indoor pool and spa.

Date of stay: September 2019
Trip type: Traveled with family
Thank Fab H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton S, General Manager at Hilton Surfers Paradise, responded to this reviewResponded 3 weeks ago

Dear Fab H,

Thank you very much for sharing the experience of your recent stay at Hilton Surfers Paradise.

Myself and the team were thrilled to read the glowing feedback and glad we were able to make your stay so memorable! I was pleased to see that you were able to experience so many of the facilities at the hotel during your stay.

Thank you again Fab H for the wonderful feedback, we look forward to welcoming you back to Hilton Surfers Paradise in the near future!

Sincerely,

Fiona Pryde
General Manager
Hilton Surfers Paradise

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

The location of this hotel could not be better. Walking distance to everything. We parked our car in the hotel car park and did not move it for the entire stay. Staff were incredibly helpful and efficient and the rooms had spectacular views. We had three separate apartments (all the same type of apartments) and they all had different views. Some views were better than others but we wouldn't have known this if we didn't have the other rooms to compare to and even the worst view was still amazing!
Would definitely recommend and will definitely stay again

Date of stay: September 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Kerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton S, General Manager at Hilton Surfers Paradise, responded to this reviewResponded 3 weeks ago

Dear Kerry M,

Thank you for your time sharing the experience of your recent stay at Hilton Surfers Paradise.

I am thrilled to read that your stay was fantastic all around! Your valuable feedback is what drives us to continue to deliver exceptional services to all guests!

Thank you again for the lovely comment Kerry M, we look forward to welcoming you back again at Hilton Surfers Paradise in the near future!

Sincerely,

Fiona Pryde
General Manager
Hilton Surfers Paradise

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Best location and hotel to stay in Gold Coast with all amenities around you. Enjoyed the high floor apartment stay with sea view. Perfect holiday for the family. Hotel staffs are very friendly and apartment is very clean.

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank surendrennalliannen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton S, General Manager at Hilton Surfers Paradise, responded to this reviewResponded 3 weeks ago

Dear surendrennalliannen.

Thank you for your time sharing the experience of your recent stay at Hilton Surfers Paradise.

I am thrilled to read that your stay was fantastic all around! Your valuable feedback is what drives us to continue to deliver exceptional services to all guests!

Thank you again for the lovely comment surendrennalliannen, we look forward to welcoming you back again at Hilton Surfers Paradise in the near future!

Sincerely,

Fiona Pryde
General Manager
Hilton Surfers Paradise

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2019 via mobile

Set back from the beach , but a little to close to Cavill Avenue , surrounded by tacky nightclubs and strip bars
The location is terrible and noisy until the early hours , great if you want to party all night
Not great if your a family or wanting a good nights sleep.
Surfers paradise is now a sea of vacant shops
and no soul, one exception the ribs at Hurricanes are great !

Date of stay: September 2019
Trip type: Traveled on business
Thank marklO2156BY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton S, General Manager at Hilton Surfers Paradise, responded to this reviewResponded September 12, 2019

Dear markIO2156BY,

Thank you very much for sharing the experience of your stay at Hilton Surfers Paradise.

I am sorry to hear about the shortfalls of your stay, your value feedback is important for us to make improvements. I'm so sorry to hear that you had a noisy night! You might find our Residences more quieter as these are located on the high floors.

Thank you again markIO2156BY, we hope to welcome you back to Hilton Surfers Paradise again in the near future.

Sincerely,

Fiona Pryde
General Manager
Hilton Surfers Paradise

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2019

We stayed on level 28. Enjoyed the views. But not a lot of ocean views considering we paid for the ocean views package. Room is modern and clean the only thing we didn’t like was the size of the main room and the lifts are very busy. Also how we have to pay for parking.

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Rihanna2233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton S, General Manager at Hilton Surfers Paradise, responded to this reviewResponded September 11, 2019

Dear Rihanna2233,

Thank you very much for sharing the experience of your recent stay at Hilton Surfers Paradise.

I am sorry to hear about the shortfalls of your stay regarding your room but glad to learn that overall was a good stay for you!

Thank you again Rihanna2233, we look forward to welcoming you back again at Hilton Surfers Paradise in the near future!

Sincerely,

Fiona Pryde
General Manager
Hilton Surfers Paradise

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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