We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hilton Surfers Paradise
Nearby Hotels
Surfers Paradise Marriott Resort & Spa(Surfers Paradise)(Great Value!)
$140
Marriott Hotels
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
QT Gold Coast(Surfers Paradise)(Great Value!)
$132
$111
Booking.com
View Deal
  • Free Wifi
  • Pool
Vibe Hotel Gold Coast(Surfers Paradise)
$91
$80
Booking.com
View Deal
  • Pool
  • Restaurant
Mantra Circle on Cavill(Surfers Paradise)(Great Value!)
$171
$148
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Crowne Plaza Surfers Paradise(Surfers Paradise)(Great Value!)
$110
Expedia.com
View Deal
  • Pool
  • Restaurant
Novotel Surfers Paradise(Surfers Paradise)
$93
Expedia.com
View Deal
  • Pool
  • Beachfront
Peppers Soul(Surfers Paradise)
$233
$204
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Mantra on View Hotel(Surfers Paradise)(Great Value!)
$101
$84
Expedia.com
View Deal
  • Pool
  • Restaurant
Mantra Sun City(Surfers Paradise)(Great Value!)
$258
$115
Expedia.com
View Deal
  • Free Parking
  • Pool
Q1 Resort and Spa(Surfers Paradise)(Great Value!)
$161
$156
Agoda.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Reviews (3,498)
Filter reviews
3,498 results
Traveler rating
1,396
978
583
332
209
Traveler type
Time of year
LanguageAll languages
More languages
1,396
978
583
332
209
Show reviews that mention
All reviewsthe executive loungefood storefix barthe gold coastocean viewbedroom apartmentstreet noisebuffet breakfasthigher floorindoor poollight railcavill avenueamazing viewssurferslevelclubsbalcony
Filter
Updating list...
2,113 - 2,118 of 3,498 reviews
Reviewed June 8, 2014 via mobile

We enjoyed our stay at the Hilton Surfers Paradise even though we didn't particularly like the resort itself. We stayed in a 2 bed suite in the sky residence building and found the rooms to be comfy and quiet if not a tad on the compact side. The beds were very comfortable and rooms clean. Shower was lovely.
The buffet style breakfasts were of an excellent standard.
In Europe in a hotel of this standard we have come to be used to free Wifi so it seemed slightly backward to us to be asked to pay extra but this is my only bugbear (obviously hotels that offer free wifi have included the price somewhere, but people especially Europeans have come to expect it- it makes everyone happy and it's 2014 for goodness sakes). If the 3* motel we stayed in in katoomba can offer it free then I think the Hilton could manage it too. If the wifi had been included I would have given a 5!

Stayed: May 2014
1  Thank CamperVanDream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHSP, General Manager at Hilton Surfers Paradise, responded to this reviewResponded June 19, 2014

Dear CamperVanDream,

Thank you for posting your review, we were delighted to see that you enjoyed your stay at Hilton Surfers Paradise and that breakfast met your expectations.

We hope you enjoyed your holiday and perhaps we will see you back if your travels see you back downunder.

Best regards,

Chris Partridge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2014

We stayed for 3 nights over the weekend. We stayed in a King Executive Suite. It was absolutely stunning. Views were breath taking. The hotel itself is pure luxury. To top it off we had access to the executive lounge where we were offered complimentary breakfast which was delicious and complimentary alcoholic beverages and tapas in the evening. Additionally we were given complimentary secure parking. The staff were so friendly and helpful. We will definitely be back! We loved it there!

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Paige O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHSP, General Manager at Hilton Surfers Paradise, responded to this reviewResponded June 19, 2014

Dear Paige O,

Thank you for posting your review. Naturally we were delighted to see that you enjoyed your stay at the hotel and the Executive Lounge experience. We look forward to seeing you back soon.

Best regards,

Chris Partridge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2014

I took my Dad to Surfers Paradise for a weekend getaway, and had a great time. The hotel staff were very attentive and polite, and the Executive Lounge had delicious food and beverages, and a great view. The room was comfortable and designed well.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Aaron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHSP, General Manager at Hilton Surfers Paradise, responded to this reviewResponded June 19, 2014

Dear 35aarons,

Thank you for posting your review, we were delighted to see that you enjoyed your stay and the Executive Lounge experience.

We hope to see you back soon.

Best regards,

Chris Partridg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2014

Great location (very close to beach and shopping), good value and variety for breakfast buffet. Clean and modern rooms/bathroom, super comfortable bed and friendly staff - a real joy to stay at this hotel. Definitely will return.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Natalie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHSP, General Manager at Hilton Surfers Paradise, responded to this reviewResponded June 19, 2014

Dear Natalie G,

Thank you for posting your review, we were delighted to see that you enjoyed your stay.

We look forward to welcoming you back on future travels.

Best regards,

Chris Partridge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2014 via mobile

You will be paying extra for the brand name and nothing else. The Hotel rooms are built on top of several nightclubs so be prepared to be up all night listening to screams, yelling, street fights and music until 6am. The views are obstructed. Even on the higher floors. The staff must receive endless complaints so expect any you might have to fall on deaf ears. The pool looks nothing like it does in the photos. The pool side bar seems permanently closed. The whole complex has a sterile feel. Missing toiletries in the room, slow house cleaning, broken windows,
carpet stains and burns, terrible coffee from room service. Just don't do it. Stay somewhere else

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Lefty74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHSP, General Manager at Hilton Surfers Paradise, responded to this reviewResponded June 6, 2014

Dear Lefty74,

Thank you for sharing your review, I appreciate your feedback.

I am sorry that your stay with us did not meet your expectations, I am not sure if you let our team know of your concerns while at the hotel and if so I am sorry that felt that you weren't listened to.

While the hotel is located in Orchid Avenue which is famous for the variety of nightlife, we are not actually built over nightclubs. Naturally I am sorry that your sleep was disturbed by noise from outside the building.

I am concerned about your comments regarding the room condition but cannot tell from your review what room you occupied so would be grateful if you could let us know. Please feel free to make contact on 07 5680 8013.

Best regards,

Chris Partridge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews