My recent trip from Dubai to Brisbane was delayed and I was traveling with my mum and my wife for our annual vacation did not get us into the Gold Coast till around midnight. What's more shattering was that our luggages did not arrive and was still in Dubai. Our night couldn't be any better to see the cheerful smile of your reception team William and Hannah empathize us. The gentleman assisted us with our luggage and escorted us to a great two bedroom ocean view at the 35th floor. He also offered to get us special amenities such as bathrobe as we did not have our spare change of clothes with us, toothbrush and toothpaste. No one would expect that as we didn't ask for it. We ordered some room service and was again greeted by Hannah who delivers it.
In the morning, we were greeted by another cheerful team of Concierge and restaurant folks for breakfast. We stayed for two nights and off we went to Brisbane and all over Australia. I must say we will definitely come back again in the future as the team you have was definitely an asset to the Hilton team. We have read some mix reviews here and there but your team did not let us down.
- Official Description (provided by the hotel):
- Hilton Surfers Paradise is the ultimate Gold Coast retreat, with famous beaches, shopping, dining and entertainment located right at the door step. The urban style resort offers a host of leisure facilities including four heated swimming pools, an indoor spa and sauna, pool bar, two gymnasiums and a theatre. For your comfort, the property is also home to an Executive Lounge with spectacular views of the Gold Coast from its' 15th floor location. The new signature restaurant at Hilton Surfers Paradise, Catch, offers a coastal atmosphere, and a menu focusing on fresh, sustainable seafood. As one of the newest 5 star hotels in the region, Hilton Surfers Paradise combines world class service and style with the benefits of a premier location to deliver an experience that promises life long memories. When staying at Hilton Surfers Paradise, you have the option of hotel rooms and suites, or the fully serviced, self contained, apartment style residence, which come complete with kitchen, laundry and separate living space. ... more less
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- Also Known As:
- Hilton Surfers Paradise Hotel And Residences
- Hilton Surfers Paradise Hotel Gold Coast