As a young girl traveling alone in a big, new city it is a bit intimidating trying to find something to do. It was a real help when I called Scenic Day Tours expecting to get an answering machine since it was after hours, and someone picked up the phone! Trevor was so helpful and patient with all of my questions: where do I meet you? what do I bring? what time do we get back? The next day when I showed up early and wondering if I found my way to the right place, I called to leave a "call me when you get this, I'm not sure if I'm lost..." message, they picked up again!
The tour itself - O'Rielly's - was beautiful. Our guide was so nice and knew so much about not only the tour, but anything you asked! Be it animals, trees, Australia, history, geography... Anything I came up with - and as you can probably gather, I ask all sorts of questions - they knew it. I sat up at the front of the bus, and never left his side the whole day. My questions didn't stop from the second we started until the day was over and he not only answered them, but was excited to teach us.
I was so happy with everything I learned and saw that I booked 2 more trips! Springbrook (GORGEOUS!) and the Glow Worms. Every guide I was paired with was well versed in everything Australia, and friendly beyond belief. On our way back from the Glow Worm tour (late at night) my friends hadn't picked up their phone so I was worried they wouldn't be in town to pick me up, so our guide made a pitstop and dropped me off at my friend's house so that I wouldn't be in town at night alone.
This company is professional, knowledgeable, and incredibly accommodating. They were helpful from the start, and I left feeling like family.
My one suggestion would be to not do a day tour, then the glow worms. It's a bit much doing both back to back, and I found myself very tired at the end of it. Oh yeah, and bring a jacket: it can get chilly in the mountains.
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