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Surfers Riverside Apartments
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Reviews (75)
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All reviewswashing machinefive minute walkeasy accessnice pooltop floorunitensuiteigautensilssupermarketcoast
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48 - 53 of 75 reviews
Reviewed March 11, 2013

The apartment was wonderful. Just what we needed as travelling with my partner and 16 year old twin brother & sister. Only thing was didnt seem as clean as could be and toilet in ensuite constantly ran. Otherwise walking distance to shops so walked there every night down Caville Ave. Would stay again!

  • Stayed: February 2013, traveled with family
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    • Location
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Thank Erin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management92, Director of Sales at Surfers Riverside Apartments, responded to this reviewResponded March 24, 2013

Thanks for your review.
We are really happy you found yopur stay with us 'Excellent' and the apartment 'wonderful'.
We really hope you'll come and stay with us again.
Kind Regards,
Brendon Deeley
Marketing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2013

My wife & I stayed here with our two grown up sons. The location is great, a 10 min walk to the beach, bus stops are close by, pier close by, shopping & restaurants 5 mins away. Check in was easy, apartment is very functional, clean and all the facilities you would require, the BEST showers ever! There is a Coles & Woolworths close by so you have everything you need. You will need to supply any extra toilet rolls etc. but that's nothing new for a self contained flat. There is a pool & sun area at the back. There was no noise at night & the main bedroom has a ceiling fan, which was great, the front room has a/c. The only slight point is the second bed is a double, could do with being two singles.

Stayed: January 2013, traveled with family
2  Thank StevelCumbriaUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management92, General Manager at Surfers Riverside Apartments, responded to this reviewResponded January 9, 2013

Thanks for the review of your recent stay with us at Surfers Riverside- it sounds like you had a great stay with us.
We are really glad that you loved our showers- it's great to have somewhere you a comfortable in to freshen up at the end of a summer's day.
We hope you'll come and stay with us again.
Just to note for others, all of our other apartments have 2 single beds in the second bedroom- this is the only apartment that doesn't.
Kind Regards,
Brendon Deeley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2013

DON'T DO IT... Family of five been comming to Gold Coast for 15 yrs. Worse place ever stayed! Ment to be a Deluxe room, that's a joke ...fan so loud can't sleep, walls filthy needing paint desperately.. Broken blinds, two light out... Lucky only fill in for three nights until we go to our resort. I write reviews for Sydney paper definitely half star apartments . Live and learn if this is Deluxe rooms hate to see standard ones!!!

  • Stayed: January 2013
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3  Thank everready1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management92, General Manager at Surfers Riverside Apartments, responded to this reviewResponded January 14, 2013

Thank you for your review.
I can assure you that our apartments are kept in a beautifully clean state (see most of the other reviews) so I am unsure of your complaint here. It's such a pity that you didn't let anyone at all know of your issues as we certainly would have done absolutely everything we possibly could have done to ensure you are happy (even relocating you to another apartment or resort). It is so disappointing to hear of such a huge complaint when it is too late for us to do anything to fix it.
Kind Regards,
Brendon Deeley
General Manager

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Reviewed January 7, 2013

3 Minute walk to Caville Avenue! This was the main seller for us, but we got so much more! We had a bit of a rocky start with the apartment we were put in, mainly with things not working, but Management were very accommodating & moved us the very next day. The apartment was fully equipped so we didn't need to bring a thing. The apartments are not at 5 star level but the price you pay is well worth it. Definately value for money. The apartment was clean & spacious & after the days activities we could come home for a dip in the pool before heading out for dinner. The only real negative I would say is that it is in an area where there are a lot of backpackers and there was a fair amount of noise.

  • Stayed: December 2012, traveled with family
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Thank Maddisea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management92, General Manager at Surfers Riverside Apartments, responded to this reviewResponded January 9, 2013

Thanks for the review of your recent stay with us at Surfers Riverside.
It's great to hear you really enjoyed your stay with us and I am glad that we could sort out your little problem for you at the start.
We certainly agree that we offer 'great value for money' and we hope you'll come and stay with us again.

Kind Regards,
Brendon Deeley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 20, 2012

Love the location! Bus stop is just few mins walk from apartment. Supermarket and beach is just walking distance.

Apartment well equipped with things needed for family of 5 like mine. Washing machine, TV, fridge, pots and pans and other necessary utensils.

Kids love the place, they felt the place just like home. They slept well even with the noisy sd from the fan. Value for money!

  • Stayed: December 2012, traveled with family
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    • Sleep Quality
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    • Service
Thank Chingyoonlian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management92, Owner at Surfers Riverside Apartments, responded to this reviewResponded December 22, 2012

Thanks for your review of your recent stay at Surfers Riverside.
We are glad that you and your family loved your stay with us.
We certainly agree that we have an excellent location and always offer great value for money!
Merry Christmas,
Brendon Deeley

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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