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“Small Average Complex” 3 of 5 bubbles
Review of Emerald Sands

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Emerald Sands
Christchurch, New Zealand
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Small Average Complex”
3 of 5 bubbles Reviewed August 15, 2013

Stayed at this location not by choice. The location is ok close to bus stops to either Surfers or further south to Broadbeach and beyond. The room was average. The floor to ceiling windows were filthy on the inside and had obviously not been cleaned for some time. We stayed in a Two bedroom unit. The space was adequate but the amount of utensils in the kitchen were totally inadequate for 4 people. The complex is surrounded on all sides by high rises and the amount of sun delivered to the complex is very limited. While we could see a bit of the beach from our unit we only received sun for a couple of hours in the morning. The pool and spa are small but adequate but again lack any continuous periods of sun. The office was not always maned.
Would not stay hered again or recommend.

  • Stayed August 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Hugh418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 reviews from our community

Traveler rating
    40
    27
    8
    3
    1
See reviews for
18
45
3
3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Auckland Region, New Zealand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 1, 2013

We stayed here for 7 days on the the 7th floor in May. Good view of the beach, pretty much at your front door.
The rooms were very nice and tidy. Came with a car park which is invaluable in the city.
Kitchen was complete with microwave and dishwasher. We had several cooked meals to save a bit of dough.
We had great sleeps with no noise other than the peaceful sound of the waves.
Anne was a very friendly and helpful host. She went out of her way to send our kindle back that we left behind.
We wouldn't hesitate to go back and stay here again.

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Helen Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forbes, Australia
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed June 23, 2013

LOVED OUR STAY!!
5 nights, February. SOOOOO close to the beach! Walking distance to broad beach and surfers.
Such great managers! Clean, tidy room, all we could have asked for. The view was very nice. Quiet location. The parking is great. Great pool and free BBQ area. great pricing too!!

Room Tip: 2nd and 3rd floor!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank blossom_1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marulan, Australia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed June 9, 2013

This place was ok, but nothing to go into raptures over, very Basic and does need some work carried out, such as light bulbs, and getting the oven/stove fixed. Our Room was very noisy, from the Elderly couple next door. Great Parking, Close to the Beach, but stayed in far better, and Cheaper.
Found the Cleaner pretty Rude, the Relief Manager was very helpful, and Friendly. Would I stay here again, NO, Would I recommend this place, No. Why, I just didn't enjoy it.

Room Tip: Stay somewhere else Really
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  • Stayed June 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank warrendenniss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney australia
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed April 15, 2013

my wife and i spent a week at Emerald Sands in mid March 2013. can i say thet we enjoyed our stay immensely. we found the unit ( 3rd floor ) in good condition with all the basics you need. had a good view of the Surfers skyline and views of the ocean as well. Anne and John were most friendly and accomodationg. the position of the units was perfect for us as we enjoy walking every morning and it was only 10mins to Surfers or about 20mins to Broadbeach. can i say that we ate at the Northcliffe surf club about 6 times for lunches and dinners and thought the food was excellent and priced really well. i would recommend that you join as its only $5 and gives you 10% off food and drinks. really good value. overall i would certainly recommend the Emerald Sands if you are looking for a comfortable unit , not to far from all the attaractions.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank loudo1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 14, 2013 via mobile

We stayed at emerald sands for 3 weeks for our wedding on the Gold Coast. John and Anne were the perfect hosts who were very friendly and helpful, they even gave us a bottle of champagne and a card for our wedding.
The location was ideal,only 50 metres from the beach and within 10 mins walk to the heart of surfers paradise.
The apartment we stayed in was lovely and spacious with an ocean view.
We would recommend this place to anyone who wants a nice relaxing holiday on the Gold Coast .
We can't wait to come back and stay there again.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Neilbeef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allen, Texas
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed March 26, 2013

We spent 5 nights here in February in a 2 bedroom flat on the 7th floor. Ours was certainly not a recently renovated unit.

So let me start with the good parts. The location is great! This place is about 20-30 meters from the beach. And while it's quite close to all the hustle and bustle of Surfers Paradise, it's far enough to be very quiet and peaceful. Unfortunately, the good parts end there.

Now the bad parts. The A/C in our flat was a massive joke. It is a split level property with living room on the 7th floor and stairs leading to 2 bedrooms on the 8th floors. There's just one A/C for the entire property, located in the corridor on the upper floor. The A/C was very very weak and could hardly cool up the corridor, let alone the entire flat. Now this would have been OK if the fans were any good. The fans in the rooms were even worse than the A/C and were super slow. While the rooms had good amount of sea breeze coming in, it was just not enough for us. And along with the breeze came a lot of noise too. We went this apartment thinking it was fully air conditioned and even the fans didn't work well.

Overall, the flat was aged and it was showing. We had faulty power points, lights that didn't work, bathroom stopped that was impossible to operate, a kettle that didn't work, living room fan that wouldn't turn on, minor shocks due to poor insulation when operating light switches.

There is no way on earth this property would qualify as a 4 star. It's 2 star at the best.

Room Tip: Avoid this place. Better value for money elsewhere.
See more room tips
  • Stayed February 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank lifofifo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Emerald Sands

Property: Emerald Sands
Address: 2 Fern Street, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #34 of 125 Specialty Lodging in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:4 star — Emerald Sands 4*
Number of rooms: 19
Reservation Options:
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Also Known As:
Emerald Sands Gold Coast/Surfers Paradise

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