The place overall is nice good distance from shops and everything nice and quite anne was helpful at the start had everything in the room u need (besides vaccum) they gave us the best room they had which had over 20 grand spent on it which i think was a lie but i never saw the other rooms so who am i to say.. View was great 1 min walk to the beach bout 10 15 mins walk to cavil av.. Now to the bad part we thought it was serviced apartments didnt expect to have sheets turned over every day or anything like that we did leave afew dirty dishes in the sink and afew bottles on the counter but we thought that would be ok cause everywhere else we have stayed that has been alright and yes the carpet was dirty but no vaccum what did they expect after 6 nights there if they supplied a vaccum i would of cleaned it but i couldnt one ciggarette but on the balcony which i forgot to clean up but we paid for a holiday not a apartment that we are supposed to leave spotless but we left our bags downstairs cause we checked out and werent gettin picked up till 1130 so bout 11 we went to get them and i was outside i walk in and john is having a go at my girlfriend telling her just leave and kickin our bags but as soon as i walked in he stops yelling think he thinks he cant stand over a girl but when it man comes he stops his rant i said every place we have been the way we left the room is exceptable i asked where was the vaccum 6 nights no vaccum the carpet is going to get dirty but wasnt good enough for him and to treat a lady the way he did is unaccecptable this is the worst customer service i have ever seen in my life there is a right way and a wrong way having a go at a girl then when i walk in he stops plus kickin our bags is childish they want to run a bussiness this isnt the way you treat customers had a great week i would of recommended to everyone i know but after the behaviour that was shown by a grown man i hope no body ever stays there again
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- Also Known As:
- Emerald Sands Gold Coast/Surfers Paradise