I booked a room months in advance as anniversary present and had requested a top floor. When me and my partner had checked in we too complained about the stench coming from the rubbish chute next to our room on the 1st floor. following day nothing had be done about it, so back to reception to ask them to take care of it and then in the mean time they where upgradeing (free) a man who was staying by him self to the 15th floor. Then i had to complain again for the 3rd time becuase the smell was that bad we were struggling to sleep. asked for some clean towels, soap and i was told i had to pay for these. There was a spare room there the whole time but it was on the 15th floor and we had to pay extra if we wanted it, the lady at recption had told us. But we were told subject to availability. all in all, shocking experinance and we will never be staying there again. only + for this hotel its modern and walking distance to everything.
- Official Description (provided by the hotel):
- Wyndham Surfers Paradise is ideally positioned to explore the brilliant attractions the Gold Coast has to offer.Built in 2009, the 17-storey hotel boasts a fresh, contemporary design. The deluxe, self-contained apartments have been stylishly appointed and offer magnificent views of the surrounding beaches and hinterland. All rooms include iPod docking stations and double glazed glass which assists with the sound and heat transfer for your convenience. Most rooms have Ocean or River and Hinterland views.The hotel has its own ground floor restaurant and cafe precinct and other facilities include an outdoor heated swimming pool and spa, BBQ and recreation deck. ... more less
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- Also Known As:
- Wyndham Surfers Paradise Hotel Surfers Paradise
- Wyndham Surfers Paradise Gold Coast