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“Disgusting” 1 of 5 bubbles
Review of View Pacific Holiday Apartments

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View Pacific Holiday Apartments
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Disgusting”
1 of 5 bubbles Reviewed November 14, 2010

This was possibly the worst hotel stay in my life, do yourself a favour, and do not stay here!

Stayed for 1 night, booked through www.wotif.com and room was not configured as booked and paid for. Manager (and check-in person) was drinking a beer at 10:30 in the morning, and refused to give us a room that we had paid for with 4 beds. I contacted wotif, whom spoke to the manager, and even after this, refused to offer what we had booked. Ended up paying extra money for a roll away bed, which was worse than a dorm bed.

Facilities/Room were from the 1970s, and the entire place should be demolished.

Would rate worse than a backpackers; beds disgusting, no hot water, noisy, no working air-conditioning, dirt everywhere

  • Stayed November 2010, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank James_Delv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
viewpac, Manager at View Pacific Holiday Apartments, responded to this review, January 24, 2011
We always welcome the bad as well as the good comments from our guests, but we were very surprised to read this comment as it is totally untrue. The guest wanted to have 6 guests in a room, while only willing to pay for 2. Despite his dishonesty and aggressive behaviour at the reception desk, we tried to appease him by providing extra bedding, and we did not insist on charging the full tariff as was our right. This review appears to be the guest's revenge for being caught out in his dishonesty.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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52 reviews from our community

Traveler rating
    13
    18
    8
    7
    6
See reviews for
26
4
1
2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Any
English first
Melbourne
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 24, 2010

We stayed at View Pacific, Surfers Paradise after a recommendation from friends. We took our 3 young children we were very impressed with our stay. The prices were much better than other places nearby, and the big apartments are fantastic for kids (we had a 2 bedroom apartment). Given its location to the beach and central Surfers, it is great value. The building is pretty old, but everything we needed for day to day living was right there in the apartment and we thought it was very clean. Our apartment looked like it had been recently renovated and the furniture looked brand new. Management was also very helpful whenever we needed anything. All in all we had a great time and would highly recommend it.

  • Stayed October 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank StuartBlaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed August 30, 2010

The apartments at the View Pacific were unclean and smelly. The room we were initially given was just shocking with the carpets threadbare, furniture stained and stinking of cigarette smoke. After being told that there were no other available rooms we were about to leave but were then offered a room that was in better shape than the first. We still had to clean/wash everything we used in the apartment from the bathroom to the cutlery which had food caked on them. The experience ruined our trip, as we were looking forward to a relaxing holiday. If you want comfort and luxary don't stay here. if you're looking for somewhere to crash with a few friends (like a backpackers) then this is probably the place for you. After our first night we left and went to a more comfortable place.

  • Stayed August 2010, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Luckyte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Surfers Paradise hotels

Sydney
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed January 2, 2010

We booked this apartment for our last minute travel plans. As such most hotels/apartments on the gold coast had been booked and of the few we were able to locate in the weeks before xmas this was the cheapest (for the season) and most central, with a great location only 2 blocks from cavill avenue. There was also free underground parking.

However, these would be the only positive attributes. The apartment block has many apartments which I gather are privately owned and many rented out. Perhaps we were unlucky in our allocated apartment (I'm not sure what the others looked like), however we were bitterly disappointed and agreed that it was the worst standard of accommodation we had ever stayed in at the gold coast.

While the apartment was generally clean, the carpets and furniture were threadbare and in urgent need of an upgrade. The cupboards in the kitchen, bedrooms and bathrooms were also very old, with chipped and broken edges. The beds (we had 4 in total in a 2 bedroom apartment) were extremely uncomfortable and all sagged in the middle, resulting in a poor night's sleep. Inside my bedroom cupboard was a broken fan. The shower (which was over a bath) only ran hot water for 5 minutes before turning luke warm.

While the website advertises that there is air conditioning, this was not the case in our apartment (although we were advised of this on booking). We were told that there were ceiling fans, however there was only one in the main bedroom. There were views of the beach from a large veranda, which meant that there was a breeze and this managed to cool the apartment. However, there were no fly screens on any of the 3 veranda doors!

A very small kidney sized pool was located at the back of the apartment block, however it appeared wholly unwelcoming in such a small area that we didn't bother using it. The beach is very close so we made use of that instead.

We made our complaints to the manager requesting another apartment on the first day, however the management seemed to be responsible for renting out the apartments only and did not appear to know much about our room. They advised us that there were no other apartments available and we did not hear anything further from them for the duration of our stay.

Overall, I would not stay here again or recommend this place to anyone else.

  • Stayed December 2009, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Vio52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about View Pacific Holiday Apartments

Property: View Pacific Holiday Apartments
Address: View Pacific 5 View Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly The View Pacific)
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #90 of 125 Specialty Lodging in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — View Pacific Holiday Apartments 3.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
View Pacific Holiday Apartments Gold Coast/Surfers Paradise

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