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“Perfect every year”
Review of Solaire Apartments

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Solaire Apartments
Caloundra, Australia
1 review
“Perfect every year”
Reviewed October 29, 2012

Cant fault the place .
I spend a week at Solaire apartments every year around the GC600. This years room was just as amazing as the previous years. so conveniently placed close to the action without the noise I have experienced from other apartment buildings. I recommend Solaire to all my friends and family.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank blaircarlyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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109 reviews from our community

Traveler rating
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    13
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
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English first
Auckland Region, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 24, 2012

Stayed for five nights loved everyone of them. Great apartment beautifully presented. Everything one would need. The views especially at night were just amazing and entertaining. Will definitely be back one of the tidiest apartments we have been in for some time. Lovely to have a bolcony you could sit on. great location with everything so close at hand shopping eating etc.

Room Tip: on the western side was great
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  • Stayed October 2012, traveled as a couple
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Helpful?
Thank Jacqui F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville, Australia
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed October 2, 2012

Stayed here for 10 nights and didn't get to sleep in past 0530 with most mornings woken at 0500. First 3 nights, got a TOTAL of 10 1/2 hours sleep! Woken EVERY night with loud drunken people on street and noisy traffic. Why build an apartment without adequate noise reduction features?! No help with refund to move to another facility with reception staff stating "it is noisy". We couldn't even sit on the balcony without yelling so just kept the door shut. Blind in lounge room kept falling down and once just missed hitting me on head. Rooms are spacious but dirty and unclean "this isn't a hotel, we don't clean every day". Well we didn't get a clean in ten days and no fresh linen "you have to wash yourself". If you are use to noise, stay here, if you not, bring your earplugs!!

Room Tip: I don't know about a "good room" but stay away from the 2 bed apartments, they are the...
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  • Stayed September 2012, traveled with family
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Helpful?
5 Thank dean b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOLAIRE2006, Manager at Solaire Apartments, responded to this review, October 16, 2012
It is unfortunate that Dean B has posted such a negative review of Solaire Apartments when there are so many other reviews from very happy guests. By looking at our website, anyone can see that we don't falsely advertise our accommodation & that the building is road front, as with most of the accommodation in Surfers Paradise. Dean complained about the noise from ‘drunken people’ & traffic which is beyond our control. Dean requested an ocean view apartment with a queen & 2 single beds. Both of his requests were satisfied. Upon check in Dean asked if the apartments were serviced on a daily basis & was advised that servicing was not included in the rate & that is how we managed to maintain our competitive pricing, as opposed to hotels. He was also, advised that guests do have the option of a daily service at an extra cost of $40/night or could choose to wash & re-use the linen, as all our apartments come fully self-contained with a washing machine & dryer. He declined the servicing option. Three days before Dean was supposed to depart, he asked if he could leave earlier. We advised him that he could & get a refund for the remainder of his stay but we would need to know by 3pm that day, so we could clean & resell the apartment. He declined the offer as he said it was too late to find alternative accommodation. We then offered to give him a refund from the following day but he declined that offer, as well & decided to stay for the duration of his booking. We were of course puzzled by his response, as we are unable to offer complimentary stays but when a guest is that unhappy & insists on leaving early, we assumed that they would accept the refund & find something more suited to their needs. Unfortunately, not everyone’s expectations can be met but we do encourage potential guests to read the reviews of many of our satisfied clientele & please feel free to e-mail us for photos of our apartments. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wauchope, New South Wales, Australia
1 review
Reviewed September 29, 2012

We have stayed here every time we have holidayed at the Gold Coast, 3 times and are staying again later in the year. The appartments are clean, spacious and have everything you need. We loved having the kitchen and being able to prepare our own meals, saved heaps on going out. The staff are helpfull and friendly. One stay, the kettle didn't work and it was replaced straight away. It's only a 5min walk to the shops and the beach, Coles is just down the road too.
We love our stay every time, so relaxing, great price and a great spot.

Room Tip: Room 503 has a massive balcony plus another smaller one facing the road. We have 3 kids and they lov...
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  • Stayed August 2012, traveled with family
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Helpful?
Thank Helen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
1 review
Reviewed September 26, 2012

Stayed here for a week and it was great. Rooms are a good size, lounge and balconies are great and they are very affordable and only 1 min walk to the city and or beach front in surfers. Will stay here everytime.

Room Tip: Ask for rooms on level 10 facing the adventure rides
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  • Stayed July 2012, traveled with friends
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Helpful?
Thank Kimberley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockhampton, Queensland, Australia
1 review
Reviewed September 23, 2012

Book with 100% Confordence. Solaire Apartments are lovely, we will not stay any where else any more. The rooms are big, new, clean, and lovingly presented. Bathrooms, Kitchen, couldn't ask for better. As for location, you are a short walk to any where you could want to be, and the view from the rooms are great for watching the happenings on the coast. The staff were great, there when we needed them, then left us to feel like we owned the place. we stayed 10 days, and hope to stay agin soon.

Room Tip: I'm sure they are all lovely
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  • Stayed November 2011, traveled on business
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Helpful?
Thank MagicSale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gracemere, Queensland, Australia
Level Contributor
3 reviews
Reviewed September 23, 2012

We booked an apartment for ourselves and our staff for a one week stay for a fairly intense business trip. We were so happy with Solaire apartments that we have booked again for this year. The rooms were clean, modern and really comfortable. The facilities were great, everything worked. The rooms were really big! Separate bathrooms for the 2 bedrooms was fantastic. The kitchen is well fitted out, and the laundry in the apartment is so useful. No need to eat out with great facilities, but if you want to, the location is so convenient. When your staff are happy and comfortable in their accommodation, it makes the whole working trip so much easier. Everyone who travelled with us last year requested us to book Solaire again this year. Solaire was recommended to us by family, and we are recommending it to others.

  • Stayed October 2011, traveled on business
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Helpful?
Thank Prue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Solaire Apartments

Property: Solaire Apartments
Address: 18 Cypress Ave | cnr of Ferny & Cypress Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #75 of 122 Specialty Lodging in Surfers Paradise
Price Range (Based on Average Rates): $
Hotel Class:4 star — Solaire Apartments 4*
Number of rooms: 83
Official Description (provided by the hotel):
Solaire Apartments is a modern high-rise with spacious apartments that are set in the heart of Surfers Paradise. You can now view a video clip of Solaire apartments on the internet by searching for us on YouTube or feel free to e-mail us for a link to the site. Comfort & convenience is where it's at with Solaire. Our 2 bedroom apartments have a large master bedroom with a walk-in wardrobe , a huge ensuite that has a full size bath & a separate shower cubicle, gourmet kitchen facilities, including a gas cook-top, laundry, large balcony & airy living areas. The 1+1 bedroom apartments have a large master bedroom, a 2nd area with bedding that is separate to the master bedroom & the living areas, a large airy living area, separate laundry with a washing machine & dryer & a comfortable balcony. If this sounds like you there is still, much more that Solaire has to offer. Our resort facilities include an air-conditioned gym, 14m indoor heated lap pool, heated spa pool & a spacious sauna. These facilities are located perfectly on the 13th floor & offers breath-taking views of magical Surfers Paradise. There is also, a BBQ area set amongst our landscaped garden, for your entertainment. Our resort is only a 3 minute walk to the centre of Surfers Paradise. Local transport is 20m away. Coles supermarket, local cafes & shopping, is a block away.Solaire...stay...relax...enjoy Paradise ... more   less 
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Also Known As:
Solaire Apartments Gold Coast/Surfers Paradise

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