Location was good and then it stops...for four stars this place was a shock and unacceptable...filthy, unserviced and obviously trashed. If u have a baby, definetly not child friendly.
Stayed for 4 days and not once was the apartment cleaned. Willing to do myself but no vacuum bags as the one in the room was full. Rubbish from last visits (s) still in brush pan. Ordered a baby cot but was told there was none...lucky for them, they found one and mgr had the nerve to blame the travel agent when I booked directly thru them? Specified for higher level due to sleeping baby and got 13th flr - obviously lack of attention to detail. Had to disinfect the whole place before letting my baby loose and everything in the apt was broken from kettle, pots, range hood etc. Never come back again as this has by far been the worst accommodation! Mantra should be ashamed of itself if it prides itself on this quality and service!
- Official Description (provided by the hotel):
- Circle on Cavill boasts spacious one, two and three bedroom apartments, consisting of city, river, hinterland and ocean views, all with self contained kitchens, laundry, bathroom including spa, flat screen televisions, DVD player, stereo and cable TV. Onsite facilities including two lagoon style pools, fully equipped gym, sauna and spa, as well as a children's playground and games room. Relax in the Zen garden terraces overlooking the bustling centre below. CIRCLE ON CAVILL HAS A STRICT 'NO PARTY POLICY'- Each apartment requires a guardian of legal age (18 years +) - Parties are not permitted in apartments - Registered guests only permitted in apartments after 10pm - Excessive noise will not be tolerated - Excessive levels of alcohol are forbidden -views allocated depending on availability. Bond policy: Upon check in, guests are required to provide photo ID and a credit card pre-authorisation. ... more less
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- Also Known As:
- Mantra Circle On Cavill Hotel Surfers Paradise
- Mantra Circle On Cavill Gold Coast/Surfers Paradise