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“Fanatastic”
Review of Quest Rockhampton

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Quest Rockhampton
Certificate of Excellence
Townsville, Australia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fanatastic”
Reviewed February 23, 2014

I cant say much more that I had a fantastic stay the Quest.
Ive stayed there on and off for the past 4 months and the only problem I ever had was that my vehicle could not fit into the underground parking lot due to the large UHF aerials and rotating beacons. But the staff instead allowed me to park in the ground floor parking (which was secure too).

The staff are incredibly helpful and the rooms are top notch; fitted out with quality beds, tvs, cooking appliances, etc. It has everything you can need, including brand new laundry facilities and an in-built mobile charger for your devices too.

I really had lots of fun in the Quest; I would recommend staying there (I have recommended it to friends already) and if im traveling through Rockhampton again, I will stay there!

Room Tip: Rooms overlooking the river are definitely worth having!
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sam E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestRockhampton, Owner at Quest Rockhampton, responded to this review, February 25, 2014
Thank you Sam, we are delighted to hear you enjoyed your stay with us at Quest Rockhampton. It was a pleasure having you as our guest and we appreciate your very positive feedback. I have passed your comments onto the staff and we all look forward to having you stay with us again next time you are in Rockhampton.

Mandy Fallon
Franchisee
Quest Rockhampton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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324 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Brisbane, Australia
Level 6 Contributor
122 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
Reviewed January 26, 2014

A great new quest, lounge with balcony overlooking the city and bedroom with balcony looking at the river. Clean, everything in excellent condition and beautifully presented. Super comfy bed, great reception staff and lots of helpful info in the room guide. Well located on the side of the river near the CBD. Overall a great place to stay in rocky.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank heieup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestRockhampton, Owner at Quest Rockhampton, responded to this review, January 30, 2014
Thank you for your very positive review. It is always lovely to read positive comments from guests about our apartments and the service provided at Quest Rockhampton. We look forward to welcoming you back!

Mandy Fallon
Franchisee
Quest Rockhampton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 19, 2014

One bedroom apartment with 2 balconies! One balcony overlooking the Fitzroy River, Beautiful!! Walking distance to main hub and many restaurant choices. The Quest Rockhampton offers charge back facilities for a number of restaurants that are within walking distance or with the apartment suites they have full kitchen facilities to cook or reheat leaving you more time to relax on the balcony and take in the views. Did I mention the beds sooo comfortable, excellent after a long drive! Yes they maybe new but after staying in other Quest Apartments the beds and the nights sleep the best!
I have stayed in another Rockhampton hotel/apartment for work purposes for the last 18mths but will be definitely be changing to the Quest!

Congrats Team Quest Rockhampton!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jendamlew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestRockhampton, Owner at Quest Rockhampton, responded to this review, January 20, 2014
Thank you for taking the time to share your review of Quest Rockhampton. We are very pleased that you enjoyed your stay with us, it is always great to hear positive feedback from our guests. We look forward to welcoming you back next time you are in Rockhampton.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Moresby, Papua New Guinea
1 review
Reviewed January 2, 2014

By far, Quest is the best place to stay in Rocky. Spacious modern rooms, immaculately presented . Plenty of room for a family of 4. Very friendly professional service. Quick and informative check in and out. I was there on a public holiday and the staff had a wealth of local information about opening times of restaurants etc. Definitely recommend it to other families. I'll be back.

Room Tip: Two bedroom apartment is most suitable for a family of 4.
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestRockhampton, Owner at Quest Rockhampton, responded to this review, January 4, 2014
Thank you for your wonderful review of Quest Rockhampton. It is great to hear that you were very happy with your apartment and the service you received. We look forward to welcoming you back to Quest Rockhampton when you are next in town.

Mandy Fallon
Franchisee
Quest Rockhampton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns, Australia
Level 6 Contributor
178 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed December 26, 2013

We had a one bedroom unit overlooking the river - fantastic. The unit was small but functional - everything was new. Had a great size balcony and useable kitchen. It is not actually close to anything but that means it was quiet. The internet was too tricky to get organised but it did have an ethernet connection (not normally free which is a big disappointment). Don't be caught out by the QANTAS FF points that normally come with Quest though - even though the book in the apartment assures your that FF point are earned on every stay (page 9) this property does not honour this. Extremely expensive, but still a good choice if you want quiet. Not sure if this will be our first choice next time in Rocky

Room Tip: Ask for a room overlooking the river
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank msdcairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestRockhampton, Owner at Quest Rockhampton, responded to this review, December 30, 2013
Thank you for choosing to stay at Quest Rockhampton and for taking the time to review our hotel. It is great to hear you were happy with the size of your apartment and the beautiful river views. Our location on the riverfront is very quiet and we are only a short walk to several great restaurants with the main street in the CBD only a 700m walk. We apologise for the confusion regarding Qantas Frequent Flyer points. Our property does offer Qantas Frequent Flyer points however as per the terms and conditions on the Quest Apartments website referred to on page 9 of the Quest Accommodation Directory, points are not eligible on discounted rates, therefore bookings made in December at the Quest Summer Sale rate are not eligible. It is unfortunate that this was not explained to you at the time of check in. This has been addressed with staff to ensure such issues do not arise again. Once again, thank you for taking the time to review Quest Rockhampton, your feedback is very important to us and assists us with making the guest experience as comfortable and enjoyable as possible.

Mandy Fallon
Franchisee
Quest Rockhampton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowral, Australia
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 11, 2013

Great place to stay clean easy check in friendly staff would recommend the rooms are a little smaller than other quest properties and as a regular traveler to Rocky good value easy walk to restaurants and shops

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank greg k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestRockhampton, Owner at Quest Rockhampton, responded to this review, December 15, 2013
Thank you very much for taking the time to review our hotel. We appreciate your very positive feedback and we have passed your comments on to our wonderful staff. We are pleased you enjoyed your stay and we look forward to welcoming you back to Quest Rockhampton.

Mandy Fallon
Franchisee
Quest Rockhampton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sri Lanka
Level 5 Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 5, 2013

The room was very nice , well appointed, very clean but this is to be expected perhaps as it had been newly enervated. The staff was very polite and very helpful.

A negative is the poor WIFI facility and the fact that restaurants are far away.

Room Tip: Choose the river side
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EmkaySriLanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuestRockhampton, Owner at Quest Rockhampton, responded to this review, December 10, 2013
Thank you for your feedback regarding your recent stay at Quest Rockhampton. We are pleased that you rated our hotel very highly, particularly the cleanliness of our apartments and our staff service. We apologise for any inconvenience caused with your wifi access. We have recently had some minor wifi issues which we have identified and we are in the process of rectifying. We have a number of great restaurants all within walking distance to the hotel all of which our friendly staff are familiar with and more than happy to provide recommendations on. In addition there are several local clubs offering a free courtesy bus for pick up and drop off which reception staff are more than happy to arrange for our guests.

Mandy Fallon
Franchisee
Quest Rockhampton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quest Rockhampton

Property: Quest Rockhampton
Address: 48 Victoria Pde, Rockhampton, Queensland 4700, Australia
Location: Australia > Queensland > Rockhampton
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #1 of 17 Specialty Lodging in Rockhampton
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest Rockhampton 4.5*
Number of rooms: 73
Official Description (provided by the hotel):
Quest Rockhampton is situated on the banks of the Fitzroy River along Victoria Parade in the Rockhampton CBD within walking distance to dining, shopping, entertainment & sporting precincts. The studio, one and two bedroom serviced apartments offer state of the art kitchen, laundry facilities, separate living/dining area plus broadband internet access and balconies in most apartments. ... more   less 
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