From rudest receptionist to grotty cabin I have pics to prove to a no refund policy when you pay and book in advance online. I'd keep going and never pay in advance and never try to book in with your disabled children whilst your hubby attends his course if you paid in advance using his name and credit card even if you offer your license and card when you get there they will treat you like a criminal and turn you away in a very rude matter oh they will throw wot ifs phone number at you to contact them They don't care you just walked for over an hour with intellectually impaired and autistic children that had started their day at 2am it was now 3pm and they couldn't walk anymore they just ignored us so I walked my tired distort kids way back to a shopping centre where we waited till my husband finished his course for the day and was able to check us in ...he asked for the manager. But he as I did believe we got a worse cabin than was booked for our troubles. Never mind. We only have today and tonight left here in this gross place. But do yourselves a favour and keep driving
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