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“It was called a Luxury Apartment, but unfortunately there was very little luxury about it.”

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Edge Apartment Hotel Rockhampton
Ranked #8 of 35 Hotels in Rockhampton
Certificate of Excellence
Brisbane
1 review
“It was called a Luxury Apartment, but unfortunately there was very little luxury about it.”
3 of 5 bubbles Reviewed December 27, 2009

Staying in Rockhampton for the Christmas break to spend with family, we decided on the new Edge Apartments, overlooking the Fitzroy River. We booked online at wotif, a hotel-style room and were looking forward to a nice room, nice service, nice view for the rather $pricey tariff. Our room, whilst nicely appointed, had no balcony but rather a sliver of a view of the river between two walls. We were told that there would be limited room service for meals and the restaurant was only open for christmas day lunch, but it was already fully booked. Didn't see a reduction in the tariff to reflect this reduced service. After spending the day with family, we were intrigued to note the trays of food another guest had left out in the lift well that morning was still in its spot that night, uncollected. To our dismay, when we got back to our room, our room had not been made up. A phonecall to reception revealed that there was no service on our room - I was surprised by the response and the attitude, and politely suggested someone may like to come and collect the food trays from the hall way, to which I was told the "restaurant would do it when they got around to it". How disappointing a stay it was, especially at Christmas when you'd expect a little more cheer!

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GKBBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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223 reviews from our community

Traveler rating
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    6
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98
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (67)
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Australia
Level Contributor
50 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed October 27, 2009

After eight hours driving in convoy, we arrived in Rockie on a Wednesday evening without an accommodation reservation. Two places we thought would work were booked out but we saw the sign out front of The Edge and went in to ask if they had a room for just one night (thinking many apartments have 2 nights minimums). We got a hotel room which included a kitchenette, a small window with a great view to the river and secured underground parking for both cars. The room was very new so sleek and modern. Prices were on the high side - but we're not talking about a roadside motel here. The location is great with the river and walking path out front and a supermarket easy walking distance. The front staff were pleasant and helpful.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank r_ontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Edge Apartment Hotel Rockhampton

Property: Edge Apartment Hotel Rockhampton
Address: 102 Victoria Parade, Rockhampton, Queensland 4700, Australia
Phone Number:
Location: Australia > Queensland > Rockhampton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 35 Hotels in Rockhampton
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Edge Apartment Hotel Rockhampton 4.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Edge is Rockhampton's premier 4 1/2 Star Executive Apartment Hotel specialist. The complex provides visitors to Rockhampton and the Capricorn Region, with a choice of modern hotel or fully self contained apartment accommodation. Nothing has been spared in the bold design, convenient riverfront CBD location or indeed the state-of-the-art facilities offered to guests. The Edge is the first 4 1/2 Green Star Apartment Hotel in the region and we are committed to providing an unequaled guest experience. ... more   less 
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