What a lovely location with nice rooms and to die for beds. However its a shame that all this is overshadowed by really rude wait staff. We were all so excited to try the restaurant but when we arrived we were told it was all booked for the night (which was fine) but the way we were "greeted" and stared down as if filth was what really got to us. We left in good spirits despite our rather icy encounter with the wait staff. Maybe they were having a bad night? Fast forward to our return from another restaurant in town. We arrive back at our rooms and end up taking a phobe call from the gentleman at the restaurant (which was fine) and seeing as the night was only young i asked what time the bar closed as me and my friend would like a few drinks.. i was told half an hour which was no worries at all. We arrive down at the bar minutes later only to be "greeted" (more like stared down) by the waiter. When asked if they had a cocktail list we were informed they didn't do cocktails (all good) anyway we asked for a bottle of wine from the fridge and were told that we may aswell go out to another bar because they are closing soon which would have been fine had we not been told and stared down like we were animals and made to feel like we didnt belong down there. Get this, we went next door for drinks for at least 1.5 hours and on our return saw people still drinking in your bar!!!!! I know we were lovey to the wait staff 100% of the time so to be recieved so atrociously really upset us. Being made to feel like you cant be somewhere or that you cant afford something is a really disgusting feeling and was exactly how we were made to feel from the body language, tone of voice and the LOOKS that we got from the man and woman we delt with. We were planning on splashing out and spending alot of money at the bar/restaurant and you lost it all because you're wait staff have a serious attitude problem! Tell them not to judge a book by its cover... God forbid they treat the wrong person like a lesser being and they snap!
That being said the housekeeper we met was a total gem and so was the man from reception who gave us a bucket of ice. But still, never coming back!
- Official Description (provided by the hotel):
- Located in the heart of Rockhampton's Riverfront precinct on the banks of the beautiful Fitzroy River, Motel 98 offers an oasis with tropical gardens, resort style pool and leading Rockhampton Restaurant Steakhouse 98. All executive king suites have been redecorated inlcuding pillowtop beds for a luxurious sleep. From our location we have a Coles & Target Shopping centre only 100 metre's away and then 3.4K's to the Rockhampton Airport and less than 40 minutes drive from stunning beaches and islands of the Capricorn Coast. A few minutes walk or a short drive will have you at major shopping centres or in the CBD retail precinct ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Ctrip TA, Priceline, Travelocity, Cancelon, Hotwire, TripOnline SA, Cheap Tickets, Agoda and HotelQuickly so you can book your Motel 98 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.